Manager Sales
Resume:
Brett E. Jordan
Cell: 305-***-****
Deerfield Beach, Florida 33441
E-mail: *******@***.***
PROFESSIONAL PROFILE
Senior Level Financial Services Operations Professional with progressive
and diverse experience in all aspects of financial services and operations,
in industry leading hospitality and consumer marketing organizations.
Focused on continually improving operational interface between system and
end users, by identifying causes of inaccuracies and implementing highly
effective solutions. Excellent analytical ability, highly organized,
resourceful with strong team building, presentation and proven leadership
skills. Committed to maximizing efficient use of resources through process
improvement and team performance. Core competencies include:
Budget/Forecast Modeling Operations Process
Reporting Implementation
Financial Reconciliation Data Extraction Variance Analysis
Management Presentations Report Creation Research
Project Management Skills Financial
Reporting
PROFESSIONAL EXPERIENCE
WYNDHAM VACATION OWNERSHIP, Margate, FL 1999 - 2009
Financial Services Manager-Revenue Manager (2003 - 2009)
Responsible for providing detailed variance analysis of actuals vs.
budget/forecast for tour and travel operations. Assisted department heads
and directly managed six corporate marketing fulfillment budgets with
combined annual inflows and outflows of $65 million. Prepared the month end
period review reports used by the Vice President of Marketing Operations.
Generated monthly ninety day forecasts for six tour & travel departments
using statistical and metric driven methods of forecasting. Researched and
purchased forecasting software to improve planning variables and enlighten
senior leadership and other stakeholders. Provided the gross sales pricing
and set revenue markups for multiple land and sea travel components of
marketing packages. Provided net cost data to corporate marketing for
proforma analysis and was responsible for the approval of marketing cost
proformas. Approved the travel agency's balance sheet account
reconciliations and managed a three member team of back office accounting
personnel. Provided data analysis to senior leadership for special projects
and took lead roles on a variety of special projects and initiatives in
Marketing Operations, Accounting, Finance and Human Resource based
initiatives as needed.
. Created demand and performance models that previously did not exist for
product development, reservations and accounting that now ensure
maximization of tour flow opportunities and provide new data sources for
marketing revenue and cost allocations.
. Worked collaboratively with IT, to develop new report parameters and
enhanced report logic for new and existing operational reporting that did
not previously exist and now provide new metric for analysis and
planning.
. Managed an eight member Accounts Payables department that processed in
excess of $42 million in payments annually and led initiatives that
increased accuracy, timeliness and proficiency in daily tasks.
. Managed a two member team of Payment Recovery (credit card charge backs)
Specialists that yielded a 60% save rate in a predominately non-face to
face sales environment and through proactive partnering with other
departments, improved the save rate and reduced volume on disputed charge
backs.
. Designed a new and existing employee career path pamphlet for the Ft.
Lauderdale contact center that assisted employees in planning a career
path at the Ft. Lauderdale contact center.
. Enhanced employee growth and knowledge base through hands on instruction
and support on use of advanced Microsoft Excel and Access functions,
which improved operational efficiencies and team performance.
Brett E. Jordan, page 2
Staff Accountant (1999- 2003)
Responsible for overseeing the general and managerial accounting operations
of the in-house corporate travel agency that generated $15-$20 million in
sales. Responsible for implementing sound tracking procedures and general
ledger maintenance. Also performed month-end and year-end closing
activities, reconciliation of all balance sheet accounts, journal entries,
reclasses, disbursements, processed accounts payable, accounts receivable,
bank deposits and credit card disputes. Supervised two employees and their
daily data workflow and system interfacing.
. Built forecasting models and provided 90-day forecasting for six tour and
travel operations departments that greatly increased forecast accuracy.
. Provided budget, forecast and sales performance analysis and performed
special audit projects, which helped improved departments overall
operations and understanding.
Boca raton resort and club, Boca Raton, FL 1993 -
1999
Staff Accountant, Financial Analyst (1998 - 1999)
Responsible for providing senior management with financial performance
results needed to maximize profits through financial reporting and detailed
analysis. Ensured financial integrity through account reconciliations and
sound control systems, posted journal entries, prepared account
reconciliations, prepared and maintained accruals, prepaids, depreciation,
undistributed expenses and allocations. Supplied financial statements to
management, analyzed financial data, conducted procedure audits, and data
implementation on general ledger and inventory/purchasing software for
Platinum and Paramount.
Assistant Food & Beverage Cost Controller (1997 - 1998)
Assisted in providing resort management with information needed to control
cost by establishing and administering sound food and beverage cost control
systems and procedures that ensured the maximization of food and beverage
profits. Processed food and beverage journal entries, created inventory
schedules, cost of sales statements and weekly flash reports. Scheduled
month end inventories, analyzed food and beverage performance, performed
menu costing and food yields. Performed data implementation for Stratton
Warren, and maintained data for Aptec Inventory/Purchasing systems.
Food & Beverage Warehouse Manager, Receiving Manager (1994 - 1997)
Responsible for receiving, storing, and distributing food and beverage
throughout two dozen resort restaurants and bars. Worked closely with head
chefs and restaurant managers to ensure quality and appropriate inventory
levels. Assisted in the purchasing of food and beverage goods. Managed the
internal bookkeeping, maintained the requisitioning system and supervised
eight warehouse clerks.
. Re-organized food and beverage warehouse floor plan in order to maximize
storage capacity, accessibility and improve the efficiency of physical
inventories.
. Implemented control measures restricting access, reducing theft and
prioritized the filling of requisitions.
. Instituted the concept of team leaders to increase efficiencies,
accountability and to promote personal growth for staff members.
Inventory Control Clerk (1993 - 1994)
Responsible for processing daily journal entries to food and beverage
accounts, conducting monthly inventories, reconciling food and beverage
inventory accounts, general supply inventory accounts, retail inventory
accounts. Performed menu costing and analysis, maintained general ledger
and accounting reports.
Education
B.S., Business Administration & Management
Peru State College, Peru, NE
TECHNICAL SKILLS
Software Applications: Webconnect, ForecastPro, Microsoft Excel, Word
Perfect, Access for Windows, GlobalWare Financial Software, PeopleSoft
Financial Software, CRS(Central Reservation System) and
Brio (Hyperion Performance Software).
Contact this candidate