Customer Service Manager

K aren Roper

***** *** ***** **** #**

Riverside, CA 92504

951-***-**** *-*****@****.***

L icensed Vocational Nu rse

OBJECT I V E:

Seeking a Licensed Vocational Nurse position where I can utilize my experience and skills and have the

opportunity

to grow in my nursing career.

SK I L LS:

Bed making, patient bathing, oral hygiene and denture care, dressing patients, assist with ADL’s, patient

ambulation, range of motion, vital sign monitoring including temperature, pulse, respirations, blood

p ressure, apical

p ulse, and pain assessment, weighing patient using Hoyer scale and wheelchair scale, recording intake

and output,

charting and documentation, head to toe assessment, dressing changes, injection administration, ostomy

care,

catheterization, isolation technique, sterile technique, medication administration, pre-operative and post-

operative

care, specimen collection, wound care, enemas, t racheotomy care, G-tube feeding and care, Accu-Checks,

nasogastric

tube insertion and care, vent and t rach care. Certified IV therapy and blood draw.

C L I N ICAL EXPER I E NCE:

6 Months at Skilled Nu rsing Care Facilities

Asistencia Villa Rehabilitation & Care Center Redlands, CA

Vista Pacifica Convalescent R iverside, CA

6 Months at Acute Care Facilities

Ar rowhead Regional Hospital San Bernardino, CA

San Bernardino Community Hospital San Bernardino, CA

VOCAT IONAL N U RS I NG STUDE N T

U nits worked: Med-Surg, ED, L &D, Telemetry, Psych

E DUCAT IO N:

Four-D College Colton, CA 4/09 to 4/10

Vocational Nurse Diploma

R iverside Community College Riverside, CA 9/99 to 6/00

Medical T ranscription Certificate

Work Experience:

Alta Home Care Corona, CA 7/10 to

p resent

Certified Nurse Assistant

Provide direct care to patients in the home setting. Monitor vital signs, perform range of motion,

ambulation, bathing, shaving, dressing, cooking based on diet restrictions and light housekeeping all

w hile allowing the patient to remain independent in the home by providing supportive service and care.

Right at Home Care Corona, CA 12/09 to present

Certified Nurse Assistant

P rovide direct care to patients in the home setting. Monitor vital signs, perform range of motion,

ambulation, bathing, shaving, dressing, cooking based on diet restrictions and light housekeeping all

w hile allowing the patient to remain independent in the home by providing supportive service and care.

Skin Care by Karen Crestline, CA 7/08 to 10/09

Licensed Esthetician

Owned and operated a skin care salon. Performed facials, waxing and teeth whitening services.

Riviera Hotel and Casino Las Vegas, NV 4/08 to 6/08

Room Reservations Agent

Answer phones; enter guest and convention reservations into computer.

I ra Newman Automotive, Inc. Anaheim, CA 9/04 to 3/08

General Manager

Responsible for all aspects of running the business; employee supervision and records, payroll, accounting,

customer service, cashier, answer phones and computer data input.

Ideal Uniform Rental Company Garden Grove, CA 4/03 TO 9/04

Accounts Receivable Clerk / Customer Service Agent

Responsible for collecting past due accounts. Handled all customer service calls.

Send and Receive Mail Riverside, CA 11/01 to 4/03

Assistant Manager

Responsible for distr ibuting mail, pack and ship customer i tems, customer service, accounts receivable,

cashier and supervision of employees.

L isa Hilgert Whit tier, CA 9/00 to 11/01

Medical T ranscriptionist

Transcribed physician dictation and typed medical reports.

CERT I F ICATES AND L ICENSES

Licensed Vocational Nurse 8/10

IV Therapy and Blood Draw Certification 5/10

Certified Nurse Assistant 7/09

American Heart Association – BLS Healthcare Provider 5/09

References

U pon Request

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