Engineer Manager

DECENDRE’ PINCKNEY

*** ******** **** **** ********@*****.*** Home: 803-***-****

Apt. 435

Columbia, SC 29203

EDUCATION AND CERTIFICATIONS

Strayer University, Arlington, VA 2003-2005

Master of Science in Information Systems

Cumulative grade point average: 3.88

Recipient of Strayer Education Foundation Scholarship

Coursework includes systems analysis and design, computer programming design, operating systems,

networking, relational database management systems, client-server architecture, SDLC, database design,

simulation and modeling, decision-making for information systems, quantitative methods, principles of

economics and managerial accounting.

Thesis developed methodology to create secure computing environment for enterprise networks.

University of South Carolina, Columbia, SC 1995-2000

Bachelor of Arts in Psychology

1998-1999 Dean’s List

Tutor for USC Writing Center

ADDITIONAL EDUCATION AND TRAINING

Cisco CCNA, Midlands Technical College, February 2005

A+ Core and Operating Systems, Midlands Technical College, May 2005

Network +, Midlands Technical College, June 2005

Security +, Midlands Technical College, August 2005

Microsoft Certified Systems Engineer, Midlands Technical College, August 2005-November 2005

TECHNICAL SUMMARY

Hardware: Desktops, Servers, Laptops, Network Cards, Modems, Motherboards, Printers, Scanners,

Routers, Switches, Hubs, Tape Libraries, Standalone Tape Devices

Software: Microsoft Office, Visio, Visual Studio C++; Remedy,

Novell Groupwise, PeopleTools 8.48, JDeveloper, SQL Server 2005

Systems: Windows NT/2000/2003, Windows 95/97/XP/Vista, DOS

Protocols: TCP/IP, WINS, DNS, DHCP, Ethernet, Fast Ethernet, AppleTalk

Languages: C++, Java, Peoplecode, SQL

PROFESSIONAL EXPERIENCE

SCANA, Columbia, SC 7/2007 to Present

Applications Developer

Responsible for supporting PeopleSoft Financials including accounts payables, purchasing and inventory

modules in a Fortune 500 company. Provide detailed systems fit-gap analysis, design and development for

upgrade/customizations to PeopleSoft 9.0 following the system development life cycle. Provide primary

production support for third party integration for purchasing and inventory modules including CHAMPS and

Maximo. Maintain and enhance PeopleSoft applications by preparing, testing and debugging programs in

accordance with company standards. Provide efficient problem-solving to resolve critical processes during

on-call hours with minimal supervision. Completely documents all problems, resolutions and procedures.

Skills include PeopleCode, Integration Broker, AppDesigner,, SQR, SQL, workflow, Application Engines

and XML publisher.

DeCendre’ Pinckney Page 2

Computer Sciences Corporation, Blythewood, SC 4/2006 to 6/2007

System Technician, Senior Assistant

Successfully developed and implemented data storage policies and procedures for Blythewood data center.

Performed backup and restore procedures for over 700 servers in a mixed Wintel/Unix environment utilizing

BrightStor ArcServe software and Veritas Netbackup solution. Managed backup jobs in NAS environment.

Responsible for monitoring and troubleshooting and resolving issues in a 24/365 backup environment.

Installed backup software and tuned performance of backup environment. Responsible for maintaining

inventory of off-site tape storage using Microsoft Access. Monitored, troubleshooted and repaired backup

equipment including backup servers and tape libraries. Participated in disaster recovery testing and amended

procedures for successful results. Conducted successful audits for major clients.

Apex Systems Incorporated, Charleston, SC 12/2005 to 12 /2005

PC Technician

This was a short-term contract position with EDS. Implemented DHCP service on each workstation and

tested connectivity.

South Carolina Department of Social Services, Moncks Corner, SC 10/2002 to 08/2004

Human Services Specialist II

Evaluated and assessed the need for protective services through ongoing risk assessment and case

management. Arranged treatment services, court interventions, and performed protective services

interventions. Able to diffuse anger and create conditions for change using knowledge of child

development, DSM-IV classifications, symptoms of alcohol and drug abuse, symptoms of maltreatment

factors and the ability to multi-task during case management.

South Carolina Department of Social Services, North Charleston, SC

Human Services Specialist

Accomplished providing parent locate services to Charleston establishment team which is necessary to

enforce child support orders. Supported license revocation unit and coordinated paternity testing.

Mecklenburg Department of Social Services, Charlotte, NC 10/2001 to 09/2002

Intake Case Manager

Responsible for determining client eligibility for federal government programs based on federally mandated

guidelines. Adhered to daily deadlines and facilitated a high level of effective communication with clients

and co-workers. Communicated with different socioeconomic backgrounds in a fast paced environment.

SCANA, Columbia, SC 06/1999 to 10/2000

Remittance Processor

Responsible for processing over 430,000 payments using NCR 7780 imaging machinery. Posted payments

for account receivables and resolved customer payment issues. Developed problem solving strategies.

References will be provided upon request.

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