System Technical Support

Steven Paul Stevens

**** **** * ******

Vicksburg, MI 49097 - 269-***-****

**********@*******.***

Professional Skills

SQL, T-SQL, Crystal Reports, VB.Net, RPG/ILE, RPG Free, PHP, HTML,

JavaScript.

3 + years Microsoft SQL Server 2005 Administration.

Over five years as EDI Specialist supporting over twenty trading partners.

Two years experience IBM Cognos framework and administration.

10+ years as technical support including hardware procurement and repair.

ISO 9002 Internal Auditor.

Professional Experience

EPI Printers, Inc. October 1998 - Present

Battle Creek, MI 49015-1024

Programmer/Analyst.

Developed system to track manufacturing orders and billing in three months

securing $26 million client.

Lead programmer on SQL and VB.Net ERP project delivered two months ahead of

schedule.

Responsible for development and support of all EDI processes including

ordering, shipping and billing.

Lead Cognos Data modeler, administrator, report author and internal

trainer.

Custom invoicing developed on iSeries to serve specialized client

requirements through one interface.

Web based grid estimating systems developed for greeting card industry and

insurance industry clients.

Web based matrix style ordering system to secure large beverage industry

client.

Wrote manufacturing standards system to track and measure shop floor

performance against estimate

Sierra Consultants Ltd. October 1997 - October 1998

Grandville, MI 49418

Programmer/Analyst.

Data collection software for tracking time and attendance.

Data collection software to track inventory shipping and receiving with bar

code scanners.

Support and diagnoses for devices in TCP/IP and ASYNC environments.

Windows/NT Network Administration.

Michigan Paperboard Company October 1994 - October 1997

Battle Creek, MI 49017

Programmer/Analyst.

Novell Netware 4.1 Network Administration and Technical Support.

Installed all LAN nodes including cabling. Maintained connectivity and

performed security administration.

PC administration: Installation of hardware and software, diagnoses/repair

and training.

Provide hardware/software support for factory floor systems.

ISO/9002 Coordinator for IS.

Self-Employed Contractor December 1991 - September 1994

I.I. Stanley

Battle Creek, MI 49017

Install operating system upgrades (PTF's) and perform off-hours system

backups.

James River Corporation

Kalamazoo, MI 49007

AS/400 RPG/400 Programming and Security Coordination.

Technical Instructor for AS/400 Subsystem Design.

Brought distributed corporate processing into compliance with security

audits

Develop AS/400 utility/security programs for 32 locations.

United States Federal Center

Battle Creek, MI 49017

Technical Instructor for MVS/ESA Operating System Performance Tuning.

Technical Instructor for MVS/ESA Virtual Storage Management.

Technical Instructor for CICS Installation and Administration.

Develop/teach technical classes on MVS operating systems and CICS for USAF

Defense Logistics Services.

Teach classes on virtual storage management in multiple virtual systems

environment.

Farm Bureau Insurance September 1989 - August 1991

Lansing, MI 49082

Systems Programmer. MVS/ESA Operating System Performance Tuning.

Install and maintain MVS/ESA operating system and related system utilities.

Perform operating system tuning and DASD management.

Design and coordinate corporate disaster recovery plan.

Related Education

Kalamazoo Valley Community College (continuing)

Kalamazoo, MI 49009

Information Technologies Curriculum.

Novell Netware Training 1996

Netware 4.1 Administration.

Advanced Netware 4.1 Administration.

Lansing Community College 1990

Lansing, MI 48031

Data Processing Curriculum. Programming Logic and Boolean arithmetic.

References will be made available upon request.

Contact this candidate