Human Resource Management
Resume:
Deborah L. Ulrich
**************@*****.***
*** *. **** #***, *******, TN 38103
HUMAN RESOURCES PROFESSIONAL
Recruiting . Talent Development . Performance Management. Succession
Planning .
Compensation Management . Regulatory Compliance . Employee Relations
. Extensive expertise directing all aspects of Human Resource Management
activities including experience in multi-location management.
. Proven ability to train, motivate, and lead successful cross-
functional teams of employees.
. Demonstrated skill evaluating/improving existing policies, processes,
and technologies.
. Recognized for spearheading strategic planning and problem solving in
diverse settings.
. Strong negotiation, mediation, and presentation skills with all levels
of individual/group.
EXPERIENCE
TARGET STORES, Memphis, TN . 09/06 - Present
Human Resource Manager
Integral executive leadership team member. Wide experience in all facets of
Human Resource Management. Core competencies include recruitment, selection
and orientation, training and development, compensation management,
performance management, benefits administration, employee relations,
succession planning, employee safety, and talent development. Extensive
experience in strategic planning, developing, and implementing HR programs
that foster an environment which encourages mutual trust and respect in a
diverse workforce and develop a workforce committed to ethics, quality,
service, and excellence.
CARRIER CORPORATION, Collierville, TN . 10/05 - 09/06
Manager, Change Authorizations
Ensuring business developments and supporting organizational initiatives.
Overseeing day-to-day projects to ensure the quality of work meets business
objectives and provides organizational value. Salary planning and budget
reconciliation for managed departments. Administrator of training programs
for systems related to operations. Lead team to create standard work for
business cells outside of main facility but within the overall business
group to new processes.
CARRIER CORPORATION, Collierville, TN . 12/00 - 10/05
Senior Human Resource Generalist
Strong focus on employee relations. Proven abilities to build trust
resulting in effective relationships and strong employee morale. Key team
member handling the grievance procedure leading to zero arbitration cases.
Responsible for the recruiting / interviewing / orientation of new hire
candidates. Tracking and administration of the disciplinary process.
Developed process improvement in data acquisition and reporting to
streamline and increase accuracy and velocity of information flow.
Instrumental role in policymaking and regulatory compliance. Development of
standard operating procedures and documents relating to various HR
policies.
CARRIER CORPORATION, Collierville, TN . 05/94 - 12/00
Administrative Planner
Employed problem resolution skills to address issues relating to customer
satisfaction, customer conflict, and third party mediation where required.
Managed in-house communications, on-site cafeteria, and company store.
Instrumental role in overhaul and streamlining of manual processes into
computer applications to improve overall efficiencies.
Page -2-
Deborah Ulrich Resume
ADDITIONAL EXPERIENCE
PowerPoint * Word * Excel * Access * MS Publisher *PeopleSoft * HRizon
FORMAL EDUCATION
Strayer University, Memphis, TN; Master of Business Administration
Crichton College, Memphis, TN; Bachelor of Science Organizational
Management, Cum Laude
CERTIFICATION
Human Resource Management; Villanova University
REFERENCES
Available upon request.
Contact this candidate