Software System

**** ****** ****** *********, ** ***** Ralph Diaz 347-243-

**** - abl4tn@r.postjobfree.com

Technical Summary:

Proficient AS/400 Skills: IBM i & e Series, i5 Model/520. OS400, Client

Access, Help /Systems Robot utilities, MIMIX 5.1

HA, Itera 5.0 HA, Midas Kapiti, Equation, Loan IQ,

CBS, ACBS, ICI and ICBS banking applications. IBM

and HP Printers, IBM Tape Libraries/Drives, HMC, UPS

Units, DASD Expansion tower.

Proficient PC & Networking Skills: Microsoft Server 2007, Exchange 2007,

SQL 2007 and Office suite 2007, VMware, Altiris

Management Console, Citrix Zen desktop, Active

Directory, DNS, Veritas BackupExec, Patch Panels,

Switches and Hubs.

Certifications: A+, Network+, MCP and MCSA

. Experience implementing and upgrading operating

systems on the AS400 /i5 and logical partition array,

planning disaster recovery and Test/UAT procedures and prepare

documentation of procedures.

. Experience in database administration, database design, and data

modeling with SQL server.

. Experience in Commercial Off-the shelf ( COTS ) software

system integration and implementation.

. Self-motivated team player with

excellent communication skills.

. Proven ability to deliver high quality products and

services on schedule in a fast paced environment.

EXPERIENCE:

Information Technical Consultant

12/2008 - 02/2010

Copos Blanco Travel Corp. New York, NY

. AS/400 Administrator: Manage and achieve the corporate goals through

accurate and timely security solutions, identification of problems and

opportunities and development of security solutions.

Implement and upgrade operating system on the AS/400, most recent upgrade

to V5R5 installation of O/S and loading of all PTF; provide technical

support for the company software on the AS/400 and liaise with IBM/other

vendors on all hardware/software issues. Implemented daily and weekly

backup strategies and scheduled IPL.

Maintained production of testing environments and was responsible for

creating and supervising separate environments for product testing and

problem solving purposes.

Provide leadership, as well as technical and analytical guidance to project

team leading multiple projects and collaborating with development staff to

accomplish goals.

. Network Administrator: Support the company Windows 2003 server

network. Performed LAN and VPN configuration, server monitoring, storage

management, account security, maintenance and OS performance tuning.

IT specialist Consultant, Executive Systems LTD

10/2008 - 11/2008

Mutual Marine Office Corp. New York, NY

Manage database instances, monitor server performance, tune the database

server and applications, and perform backup and recovery. Support and

oversee all nightly processing, report printing and database preparation

for optical reporting.

Information Systems iSeries Consultant, Executive Systems LTD

12/2007 -

09/2008

Fortis Financial Corp. Jersey City, NJ

Perform daily operations and maintenance of AS/400 i5 server running MIDAS

banking application. Provide support during pre and post close of Business

for US and London. Run test Close of Business as instructed by head office

on test systems.

Ensured successful completion of Data Warehouse file transfers from Head

Office.

Maintained and created windows and Exchange server user accounts when

necessary.

Ralph Diaz

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AS400 Systems Consultant, Executive Systems LTD

05/2007

- 07/2007

Museum of Modern Art New York, NY

Provide support on iSeries production system with three

partitions (Production, test and Lansa web server) and a High

Availability system running Lakeview Mimix, Utilized HMC

console, remote HMC and Mochasoft utilities.

. Performed switch over process to the iSeries High Availability server.

. Worked directly with Lakeview troubleshooting and resolving objects

and database replication issues and upgraded to Mimix 5.2. Implemented

group policy changes on windows 2003 server to meet security

objectives and maintained user accounts.

IT Specialist Consultant, Executive Systems LTD

11/2006 - 01/2007

A.I. Freedman New York, NY

. Provide support for NYC Corporate office and Portchester location.

. Responsible for maintaining AS/400 and LAN running Windows 2003

servers. Recommended extra data jacks to be installed in effort to

upgrade the LAN. Replaced daisy Chained Dlink 4 port hubs to 3Com 24

port switches.

. Migrated company email system from a POP3 Yahoo account to Exchange

server 2003 and configured two additional servers to run DNS and

Active Directory.

. Configured print server for easier printer sharing and installations.

. Created remote OUTQ'S and print devices on the AS400 for more print

capabilities.

. Monitored server backups and performed network restores utilizing

Veritas Backupexec.

Systems Administrator 09/2005 - 05/2006

Gracious Home New York, NY

. Responsible for all hardware and software issues for four locations

running VAI POS system on the AS/400. Troubleshoot hardware/software

and replaced hardware when necessary.

. Coordinate with vendors regarding maintenance and purchase of

hardware.

. Provide weekend support from home and on site.

AS400 Systems Consultant, Executive Systems LTD

02/2005

- 05/2005

MZ Berger Corp. LIC, NY

. Responsible for all AS/400 administration and support.

. Implemented a monitoring system for safekeeping of the data center

servers in case of power outage AC failure, high temperature, flood

etc.

. Implemented a backup PC for the EDI Cyclone and Lexicom applications.

. Implemented maintenance procedures to lower AS400 percentage of ASP

used.

AS/400 Administrator Consultant, Executive Systems LTD

10/2003 -

06/2004

Credit Agricole Indosuez New York, NY

. Solely responsible of AS/400 high-end support and administration while

a merge was in progress.

. Provide support for ACBS and ICI banking application and tested new

upgrades and patches on test system prior to permanently applying on

production system.

. Worked with scheduled jobs and backups utilizing Robot schedule /

Robot Save.

. Loaded and applied PTF.

. Responsible for resolving end of day issues and was on call until

11:00 pm.

. Solely performed the last disaster recovery test in Carlstadt, NJ.

. Performed monthly performance monitoring. Run, analyze and approve

monthly Performance monitoring reports for management.

Ralph

Diaz

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Systems Administrator 10/2000 - 09/2003

Banco Commercial Portuguese, New York, NY

. Setup and configured devices and PCs for connectivity to LAN and

AS/400.

. Performed weekend full system backups, IPL, provide support for five

remote branches in Newark, NJ and verified successful transfers for

optical reporting.

. Created and modified CL programs for daily save of changed objects and

other needs

. Run second shift end of day and end of month for CBS and ICBS

applications.

. Created and enabled disabled user profiles when necessary.

. Loaded and applied PTF, installed third party software and OS/400

upgrades.

. Performed administrative tasks on Windows 2000 and Exchange 5.5 severs

. Created and tested new PC images and departmental software models.

. Performed SWIFT Alliance backups and bilateral keys updates.

AS400 Computer Operator 07/1998 - 10/2000

Kintetsu International New York, NY

. Responsible for daily operations of the AS/400 system.

. Managed user accounts on Windows NT 4.0 server and Exchange 5.5

server.

. Worked with user profiles and object authority on the AS/400.

. Loaded and applied new release update of a MAX accounting system on

the AS/400.

. Loaded and applied PTF and performed monthly maintenance.

. Provide technical support for seven remote branches on the west coast.

. Installed and configured devices, PC's, hardware and software.

Systems Operator

National Bank of Kuwait Sak 07/1995 - 07/1998

. Responsible for second shift operations on AS/400 with Midas Kapiti /

Equation and cross trained on Tandem platform.

. Provide Help-desk support and some Novell Netware Administration.

. Performed SWIFT Backups and Bilateral keys update.

. Assisted in disaster recovery testing at Sterling Forest upstate NY.

. Loaded and applied PTF.

S/36 / AS400 Systems Operator

Finkelstein, Schwartz, Alschuler & Goldstein PC 12/1994 - 07/1995

. Temporary position as a Systems Operator in a System 36 and AS/400

environment while migration was being implemented.

Computer Operator

Self-Help Community Services Inc. Feb '89 - Dec '94

. In charge of daily operations of an IBM system 36 and solely learned

the IBM AS/400.

. Print and distribute daily reports. Print weekly payroll checks.

. Prepare nightly backup.

EDUCATION:

Manta Technologies Inc. On-line iSeries Training - 2008

Working with DB2 UDB Databases and Work Management for System

Administrators

New Horizons Computer Learning Centers New York, NY - 2002

Completed all necessary classes towards certification goals.

Certifications: A+, Network+, Microsoft Windows 2000 MCP and MCSA.

Hunter College New York, NY- 1996

Associates Degree - Computer science

Albert Merrill School New York, NY - 1988

Computer Operations/Programming Diploma

Hardware: IBM 4341 / S36.

Software: JCL, OCL, DOS, BASIC, COBOL and RPG III.

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