Project Manager Sales

Katherine Meehan

**** ******** *** ***** ****, TX 78613 512/983-0204 **********@***.***

Profile

. Business Systems Analyst with nine years experience in

banking/financial services and government services.

. Strong core analyst skills including documentation, requirements

gathering, testing/quality assurance and production support. Knowledge

of database and programming concepts.

. Project management and supervisory experience. Lead project teams with

more than ten members and budgets exceeding $1 million.

. Knowledgeable of various IT governance and software development

methodologies including ITIL and Rational Unified Process.

Experience

Business Systems Analyst II

February 2010 to present. BBVA Compass (formerly Guaranty Bank), Austin, TX

Analyst for retail branch Argo Teller and Payments (branch image capture)

systems.

. Key member of Argo Payments project. Responsible for providing input

on design and joint development of requirements specification

documents. Refined and input business requirements in HP Quality

Center for traceability to test requirements.

. Performed requirements analysis, lead systems testing effort and

served as support escalation point for the deployment of the Argo

Teller system to BBVA Compass' 720 retail branches.

. Team Lead of archive systems conversion effort to merge Guaranty

Bank's six archive applications with BBVA Compass. Included

Documentum, DocDirect and SharePoint. Entailed management of vendors

and team members from Guaranty Bank and BBVA Compass.

Lead Business Systems Analyst

June 2008 to February 2010. Guaranty Bank, Austin, TX

Lead Analyst for intranet, extranet, internet, online banking, enterprise

content management and QA tools.

. Collaborated with technical and business application owners to develop

and maintain vision, upgrade strategy and cost analysis of supported

applications.

. Lead team of three analysts who supported the company intranet,

extranet, internet, online banking, enterprise content management and

QA tools.

. Served as ongoing Project Manager for Microsoft Office SharePoint

Server 2007 company-wide intranet enhancements. Required conducting

weekly meetings, maintaining the project plan in Microsoft Project and

working closely with business partners to prioritize and address

issues.

. Served as liaison between business partners and developers to document

requirements, test and coordinate code migrations.

. Attended eight month leadership development course.

Business Systems Analyst I, II, III

April 2005-June 2008. Guaranty Bank, Austin, TX

Primary Analyst for bank-wide Argo Teller and Sales and Service (customer

platform and servicing) applications.

. Led successful implementation of critical employee database with 70+

interfaces during spin-off from parent company, Temple Inland. Managed

core project team with eight members and more than 100 stakeholders.

. Served as Project Manager/Analyst for implementation of legal case

management system. Assisted with system conversion which entailed data

mapping and developing SQL queries to analyze data.

. Participated in and led requirements and testing effort for quarterly

enhancements to Argo Teller and Sales and Service.

. Developed use cases and process flow diagrams for over 30 workflows in

Visio during the Argo Sales and Service design phase.

. Clarified client requirements and project objectives with stakeholders

via gap and design sessions and individual interviews.

. Led Systems Integration Testing effort for Argo Teller and Sales and

Service implementation, including the development of a test plan, test

matrices and scripts. Required extensive customizations to host

interfaces.

. Performed analysis and testing of branch activity and performance

reports on SQL Server Reporting Services.

. Performed code migrations on UNIX platform using shell scripts to move

code between development, quality assurance and production

environments for Amdocs Customer Management system.

. Provided production and development after hours support for online

banking web site, Argo Teller and Sales and Service, and workforce

management systems.

. Maintained knowledgebase articles and communicated issues to first and

second tier support.

Business Systems Analyst I, II

2001-2004. Salt River Pima-Maricopa Indian Community, Scottsdale, AZ

. Participated in initiation and design phase of ERP financial solution

through conducting user interviews and developing use cases.

. Managed vendor selection process and authored vendor requirements

specification for judicial case management solution.

. Gathered and documented functional requirements for casino game chip

tracking solution.

. Collaborated with developers to generate Unified Modeling Language

(UML) diagrams, including state, activity, use case and class

diagrams.

. Developed detailed project plans for the successful implementation of

utility management and Microsoft Great Plains Procurement, Fixed Asset

and Sales Management solutions.

. Developed training materials and conducted ongoing system training for

users in a classroom setting and individually.

. Applied enhancements to Crystal Reports for Great Plains procurement

module.

Software Specialist

2000. Salt River Pima-Maricopa Indian Community, Scottsdale, AZ

. Authored training materials for 150+ users of Heath and Human Services

case management solution.

. Coordinated user testing effort of customized Health and Human

Services case management solution.

. Documented current state workflows for issuance and renewal of

Business Licensing, Sales and Use Taxation Permit, Building Permit and

Food Permit through individual and group interviews to identify

process inefficiencies and redundant data sources.

. Developed proposal for senior level government officials to improve

issuance and renewal of permits.

Tools/Technologies

Amdocs Customer Management, Argo BankPro Teller and Platform, Argo Sales

and Service, Argo Teller, Argo Payments, ASP, Citrix, EMC Documentum, HP

Quality Center, JavaScript, Microsoft Great Plains, Microsoft Office

SharePoint Server 2007, Microsoft Project and Visio, Microsoft SQL

Reporting Services, OLAP, Oracle, IBM Rational Requisite Pro and Rational

Rose, SQL 2005, UNIX

Education

Northern Arizona University, Flagstaff, AZ

1996-2000

B.S. Computer Information Systems

Certificate in Web Technology

ITIL Foundation v3 Certification

Two-time recipient of IT Special Achievement Award

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