Rosa Isela Tapia
***** ******** **. #***, ********, CA 90604
562-***-**** - ****.*.*******@*****.***
Objective Seeking a position as an Administrative Assistant where my
extensive background can be utilized to enhance company
performance and image.
Qualification
& Skills Significant experience in self-directed positions requiring
effective administrative, support, and technical/automation
skills. Goal oriented, organized and highly motivated.
Strengths include:
Administrative
Office management and operations, file management, new office
start-up, supervision, planning, and orchestration of special
events. Compose independently or from oral instruction.
Bilingual (Spanish) read and write.
Management Support
Calendar management, correspondence, meeting planning,
management team coordination, client interface, management
buffer.
Compose reports and other planning material; prepare and
review statistical and narrative reports. Superior (high
volume) telephone technique and etiquette. Interpersonal
skills include discretion, tact, patience and courtesy.
English/Spanish interpretation/translation.
Technical
Computer software (MS Outlook, Excel and Word; QuickBooks),
QuickBooks, Great Plains Dynamics, Crystal reports, typing (40
wpm), 10 Key by touch, and all major office equipment.
Education
Business Administration, AA Degree, Year expected fall 2015,
(Rio Hondo College, Whittier, CA); Registered Tax Preparer,
(CTEC); High School Diploma.
Employment Office/Project Manager, RaneConsulting, 2010-2014
Long Beach,CA
Assist Owner/Junior Advisor with projects
related to human resources, accounting and
bookkeeping, tax preparation and corporate 2009-2010
formation/administration. Manage office
operations, including arranging appointments,
interview, application verification and
orientations.
Tax Advisor, H&R Block Lakewood, CA
Prepared tax returns and assisted with
operations, and client problem resolution.
Office Manager/Payroll Clerk, Western Labor 2001- 2010
Leasing Long Beach, CA
Assisted with daily operations of facility.
Developed filing and client invoicing system,
Bookkeeping protocols, posting payments; and
payroll processing for 300 employees, including
federal, state and local tax payments. Oversaw
Death Benefit Administration, Union Dues
processing, and garnishment processing. Acted as
employee recruiter, reference checker, arranged
interviews, and served as Workers Compensation
Coordinator.
2000 - 2008
Bookkeeper/Sale Representative, Abc Signs &
Banners Montebello, CA
Performed a wide variety of duties including
heavy phones, customer correspondence and
preparing, maintaining data, records and
reports. Maintained strong work relationship
with staff and customers. Outside sales.
2014 Long Beach Mayor for Robert Garcia:
Volunteer Campaign Volunteer
Work 2014 Maywood City Council for Ricardo
Villarreal: Campaign Volunteer
2013 Los Angeles City Council for Senator Gil
Cedillo: Campaign Volunteer
2013 Bell Gardens City Council for Sergio
Infanzon: Campaign Volunteer
2010 Downey City Council for Vice-Mayor Luis
Marq;uez: Campaign Volunteer
2008 Bell Gardens City Council for Mario
Beltran: Campaign Volunteer
2005 Torch Foundation : Teens at Risk Mentor
2003 United Farm Workers of Cesar Chavez:
Community Organizer
References available upon request