Project Manager Management
Resume:
Anthony DeLisio
*** ******* *****, ************, ** 41051
*********@********.***
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Summary:
Skilled IT Project Management professional with 21 years of experience.
Project Management certified through IBM internal training. I am
experienced in the rollout and implementation of infrastructure
environments from cradle to grave. I have conducted projects for fortune
1000 clients including; State Street Financial, Foot Locker, Jewelry
Television, Greater American Insurance, Square D, Duke Energy, and
Schneider Electric. I have client facing and vendor management experience
with the proven ability to lead cross-functional teams to project
completion on time and within client specifications. I possess excellent
communication skills, both written and verbal, enabling team cohesiveness.
Certifications:
. IBM Rational Portfolio PM Certification.
. Integrating Wireless Networks Certificate, Global Knowledge.
. Securing Wireless Networks Certificate, Global Knowledge.
. CA Top Secret Course Certificate, Computer Associates.
. AS, Computer Information Systems (CIS), Sinclair Community College.
. Hands on Introduction to UNIX Course Certificate, American Research
Group, Inc.
. Hands on Level II UNIX Course Certificate, American Research Group,
Inc.
. Hands on Data Communications Course Certificate, American Institute.
. Introduction to Data Communications Course Certificate, American
Institute.
. A+ Certification.
. Computerized Data Processing graduate, Green Vocational School.
Languages:
JCL, NCL, COBOL, SQL, SAS
Software:
MS Project, JES2, VTAM, CICS, TSO/E, ISPF/PDF, SDSF, File Aid, CA-7, ASM2,
CA-11, SMR, VMAN, TLMS, TMON/CICS, JCL, NETMAN, FDR, TMON/MVS, Exceed,
UNIX, PGP, Visual Basic, ADABASE, Micro Focus COBOL, DNS, Endevor, TCP/IP,
DHCP, Microsoft Office, Hummingbird, FTP, C Compiler, CA Top Secret,
Apache, DB2 Utilities, Netview, Lotus Notes, Data Interchange, Aspect
Explore, Tradexpress, IOS, Visio, VxWorks, SolarWinds, BMC Patrol, OnGuard,
McKesson, VMware, Active Directory, Peoplesoft, Groupwise, Citrix
Metaframe, MS Exchange, Epic, Dameware.
Operating System:
UNIX, Microsoft Windows Servers, Microsoft CE, GSM, MVS/ESA, MVS/XA,
VxWorks, IOS, PBX, Oracle, Sybase, IBM DB2, AS400, CISCO, Nortel, Windows
XP/CE
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Work Experience:
IS Network Coordinator
Sept. 2008 to Apr. 2010
St. Elizabeth Medical Centre though Brooksource, Edgewood, KY
. Provided network, hardware and software support for St Elizabeth
Medical Center.
. Conducted technology upgrade project for the Women's Holistic
Healthcare Department, including; site survey, consulted concerning
network drops and equipment requisitions, conducted requirement
gathering and analysis to determine scope of project.
. Maintained PC support and communications for 4 Hospitals.
. Designed and deployed method for imaging workstations of various
hardware types, to streamline productivity using Ghost.
. Managed and assisted hospital staff with technical needs via remote-
desktop software, phone, and desk side support.
. Conducted Thin Client roll out in multiple hospital departments, in
support of the Epic project.
. Provided on-site assistance in classrooms, media centers, computer
labs, and administrative offices.
. Maintained server processes, conducted reboots and nightly backups.
. Epic account and MS Exchange administrator; account creation, security
rights, and trouble shooting.
. Installed and upgraded all technology related equipment in network and
stand-alone computer environments.
Client Service Project Manager
Mar. 2007 to May. 2008
dbaDIRECT, Florence, KY
. Project managed the planning and implementation of new customers
seeking dbaDIRECT services for server 24 by 7 monitoring services.
. Duties included; collecting detailed technical information, scheduling
work for cross-functional teams across multiple sites, and resolving
problems at multiple levels of both internal and customer
organizations.
. Coordinated the efforts of cross-functional groups both within
dabDIRECT and within its client companies, all with the aim of
integrating newly contracted servers into our day to day workflow.
. Tracked all assignments with dedication and attention to detail using
internal software.
. Managed all phases of project life cycle from Connectivity to
Production support.
. Maintained client sales and pricing information in a common database.
. Managed a successful implementation for full DBA support of 200
servers for State Street Financial.
. Team Management tasks included scheduling, conducting, and
participating in project meetings.
. Liaison for all 100 clients and the Information Services internal
structure.
. Created, responded, and resolved trouble tickets and provided on call
support.
. Responsible for client relations and establishing smooth-functioning
relationships with new customers.
Project Manager
Oct. 2005 to Mar. 2007
IBM, Florence, KY
. Project managed wireless installs for new and existing IBM training
facilities in the US.
. Team Management tasks included: scheduling, conducted and participated
in project meetings.
. Liaison between all clients and the Information Services internal
structure.
. Coordinate the planning and implementation of network equipment on
customer site.
. Support network connectivity for remote locations in US.
. Respond and resolve trouble tickets and provide on call support.
. Support local connectivity to AVAYA PBX.
. Provisioning of new T1 and Pots line installs.
IT Project Coordinator
Jun. 1997 to Oct. 2005
Square D, Florence, KY
. Managed the movement of voice/data equipment for 150 Square D field
offices in the US.
. Conducted vendor management of network cable installs and PBX installs
for all field offices in US.
. Remote administrator for Square D US LAN networks.
. Purchased, programmed, and supported Nortel LAN Switches and Cisco
Wireless Gear
. Support Cisco router and DSL connectivity.
. Team leader of a wireless LAN team.
. Coordinated a successful implementation of new Nortel switches and
Cisco wireless access points for 150 Square D field sale offices in
the US.
. Provide PC support for network connectivity and application installs.
. Support network connectivity for remote locations in US.
. Respond and resolve trouble tickets and provide on call support.
. Support local connectivity to AVAYA PBX.
. Provided helpdesk PBX support for adds, changes and moves.
. Supported EDI 810 invoicing.
. Installed, implemented, and administered EDI application running on a
UNIX platform which enabled users to send transactions globally.
. Change Management team for software and network upgrades.
Systems Programmer
Mar. 1992 to Jun. 1997
Lockheed Martin, Fairborn, OH
. Installed, implemented and administered software products.
. Maintained PC support and communications for multiple locations..
. Ensured software products were maintained at current release levels.
. Applied patches and maintenance for software products on IBM OS/390.
. Developed and maintained procedures for Disaster and Recovery plans.
. Performed functions in a multiple-site and multiple-CPU environment.
. Aided in the training and documentation for operations personnel.
. Provided on call support for nightly batch job.
. Lead and train personnel in computer operations.
. Top Secret Security Clearance.
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Awards:
. Management System (AFEMS).
. Executive Torch Award, Ohio Office of Education Association Member.
. Program Manager Award for Operation's Excellence, Air Force Equipment
. IBM Thanks award for customer satisfaction.
. 2 Hospital Excelgrams for exceeding expectations.
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References: Provided upon request.
Contact this candidate