High School Supervisor

RICHARD A. LOVELACE

***** ***** ****** ****: (*13)

***-****

Dover, Florida 33527 Mobile: (813)

***-****

SUMMARY

Experienced in the aspects of Technical Support, such as order entry,

resolving batch job abends, maintaining desktop pc's and laptop's, run

special task for end users, Also experienced in the aspects of Computer

Operations with the IBM Hardware arena including JCL, Printing and

Specialty Applications.

PROFESSIONAL EXPERIENCE

I.T. Supervisor Nov. 1999

Albertsons LLC to present

2010

Plant City, Florida

I.T. Supervisor for computer operators in a distribution center.

Responsible for making sure the operators work schedules are setup and kept

up to date records of time for each associate.

Responsible for making sure technical equipment is kept up to date. Filled

in when computer operators are on vacation or out sick. Maintain all

hardware in the entire distribution center.

Primary responsibilities included:

. Printing and distributing store shelf tags to the appropriate stores.

. On call 24-7 for all job abends and other problems that came up in the

I.T. area.

I.T. Consultant Oct. 1997

DMR Consulting to Oct. 1999

Tampa, Florida

GTE Data Services

. Administration of DB2 database

. Resolving batch job abends

. Installing new JCL and catalog procedures

. Documenting resolution of problems

. Monitoring dataset distributions for both production and test

environments

. Production support for all users of National Shared Tables Systems

. Incident Report resolution using:

. Problem - solving skills JCL

. TSO/ISPF INFOMAN

. MVS

Operations Analyst March 1981

GSI Outsourcing Corporation/Kash & Karry (CORPORATE OFFICE) to

Tampa, Florida Oct. 1997

. Primary Client - Kash & Karry Food Centers Corporate Offices

. Monitored and Maintained Complete OPC/A Schedule required for the

Operation of all Kash & Karry Food Stores

. Setup and run of Payroll and General Ledger Applications

. IPL's and Tape Library Management

. Responsible for Monitoring MVS Mainframe systems, CICS Production and

Test systems, IMSP and IMST Production and Test systems

. Responsible for Issuing TSO and CICS Commands

. Information Systems Functions were taken over by GSI Outsourcing Corp.

in March of 1995

. Performed functions identical to those described under Operations

Analyst Position for GSI Outsourcing

Computer Operator June 1979

SYSTAMS (ARC) CORPORATION to

Tampa, Florida March 1981

. Responsible for all aspects of an IBM DOS Mainframe System and

Printers

. Additional tasks included created and printed Insurance Documents for

Independent Insurance Agencies

EDUCATION

Tampa Bay VoTech High School Sept. 1976

Tampa, Florida to

Vocational High School June 1979

. Certificate in Data Processing and Clerical Office Procedures

. DPEC Education Corporation - Complete Intermediate & advanced

Computer Operator Training in the MVS Environment 11/96-12/96

SOFTWARE/SYSTEM SKILLS

. MVS INFOPAC

. MICROSOFT EXCEL CICSP

. MICROSOFT WORD CICST

. JES2 IMSP

. IMST DB2

. TSO MCCORMICK AND DODGE PAYROLL

. TCS MCCORMICK AND DODGE G/L PACKAGES

. FILE AIDE

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