Customer Service Sales

Caitlin Ninedorf

*** *. ******** **. *******, WI 53714 608-***-**** abl47u@r.postjobfree.com

Education: Bachelor of Business Administration Graduation Date: May 2010

University of Wisconsin Whitewater Major GPA: 3.400

Major: Marketing

Marketing and Work Related Experience:

Marketing Intern, Athletic Department, UW Whitewater, Whitewater WI January

2010 Present

• Coordinated special events, charity opportunities and served as a liaison to other campus departments

• Created and directed a marketing and promotional plan for the Department of Athletics and the Bleacher Creature program

• Administered marketing and game promotions in accordance with event management assignments

Resident Assistant, Wells West Complex, UW Whitewater, Whitewater WI March

2009 Present

• Provided information and resources to 83 students living on my floor

• Created an academic environment that promoted student learning

• Compiled an interaction log monitoring each of the residents in my community and recorded student behavior and concerns

• Planned and executed one academic and one social community builder each month

• Participated in the duty rotation as a first respondent to emergencies and after hour community issues

Sales Associate, Woodman’s Grocery Store, Madison, WI May 2004

Present

• Cross trained to work in several areas of the grocery store including Customer Service, Video, Photo, and Lottery Departments

• Trained new sales associates to work in the store’s specialized areas such as lottery, video, and photo

• Performed basic checking and cash handling while meeting timed cashiering requirements

Leadership Accomplishments and Experience:

National Residence Hall Honorary, UW Whitewater April 2010

• Inducted into the National Residence Hall Honorary which recognizes the top 1% of leaders on campus

Residence Hall Association, Program Coordinator, UW Whitewater September 2006

June 2008

• Responsible for planning, marketing, and implementing campus wide programming for 3,000 students living on campus

• Assisted with facilitation of weekly RHA general member meetings

• Served as the liaison between the RHA executive board and the event planners from each of the 13 residence halls

• Represented my residence hall by attending weekly meetings to share concerns and vote on legislation

• Participated as a delegate for a regional and national conference (GLACURH and NACURH)

Leadership Involvement Team Event Planner, Lee Fricker Complex, UW Whitewater October 2006

March 2007

• Coordinated programs and events to provide education and entertainment to the residents of the Lee Fricker Complex

• Responded to community concerns and helped find solutions to problems occurring in the residence halls

French Dip Conference, Entertainment Chair, UW Whitewater October 2007

May 2008

• Planned all the entertainment opportunities for the regional conference hosted at Whitewater

Caitlin Ninedorf

109 S. Thompson Dr. Madison, WI 53714 608-***-**** abl47u@r.postjobfree.com

• Contributed to weekly conference organization meetings throughout the year to coordinate the entire conference

Volunteer Experience:

Jitters Coffee House, UW Whitewater September

2009 Present

• Volunteered at the campus not for profit completely student run coffee house

• Assisted with the day to day operations and provided assistance and customer service to students

Note taker, Center for Students with Disabilities, UW Whitewater January 2007

May 2007

• Attended classes to synthesize information from instructors and lectures

• Copied detailed notes and outlined course material for students in need

Belize Mission Trip, Belize January 2007

• Traveled to a third world country to help the people there for a week

• Interacted with the native children through crafts, songs, and religious teachings

• Visited the hospitals and orphanages to donate stuffed animals to the individuals

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