Engineer Software

Platforms and Software

Languages

Java, JSP, SQL, PHP, Perl, JavaScript, XSL, XML, Visual Basic for

Applications, UNIX shell scripts, C, FORTRAN

Operating systems

UNIX, Windows

Development areas

Web services, Customer Relations Management, lead systems, locators,

telecommunications, financial, banking, oil and gas, aerospace, mining,

engineering, accounting, statistical, project management, time

reporting, billing, order entry, graphics, medical referrals

Miscellaneous

PHP web services, J2EE, BEA Weblogic, Eclipse, Cocoon, Oracle, SQL*Plus,

DHTML, HTML, XML, CSS, Tomcat, Apache, RCS, CVS, SVN, SourceSafe, ant,

csh, awk, sed, Dreamweaver, FrameMaker, MS Word, RoboHelp, RoboHTML,

PhotoShop, MS SQL Server, vi, EMACS

Work History

Contract Web Developer and Technical Writer (2009-present)

TVG

I'm creating a range of documentation, from user guides to API

documentation.

Wisdom Cards

I modified the Lightbox JavaScript library for their Web site.

FaxCore

I wrote a document plan and rewrote the System Admin Guide for FaxCore

2007, the company's main product.

Quark (2006-2009) - Sr. Technical Writer

My primary duty was to maintain API documentation for various C++, Java,

and C# plugins ("Quark XTensions").

Accucode - Contract Web Developer

This was a brief (three week) contract to perform Java maintenance work

on a large grocery warehouse/E-Commerce system. It was a valuable

opportunity to do full-time Java programming again, after a year of

being primarily a tech writer.

BEA Systems (2005-2006) - Sr. Technical Writer / Programmer

I was a member of the team documenting the BEA WebLogic Workshop

product, an Eclipse plugin IDE used by Java programmers to write

enterprise Java applications running under BEA's WebLogic Server

product. The documentation is installed as an Eclipse plugin. The

authoring tool is Dreamweaver. My specific area was web services, for

which I also write tutorials and code samples. On my own PC, I wrote a

web service in PHP that accesses the Amazon web service.

Breakthrough Management Group (2003-2004) - Software Engineer

BMG's main business is consulting and training in the general area of

process improvement, focusing on Six Sigma. I served as the in-house

expert or consultant for Questionmark, a commercial product used to

create online tests for BMG's online Six Sigma Quality courses. I

modified the look and feel of Questionmark and created in-house

documentation on its use, thereby satisfying a previously very unhappy

in-house Questionmark user. I created new reports for ProjX, BMG's Six

Sigma project-management software, using Java, JSP, SQL, and XSLT under

the Cocoon framework from Apache. The ProjX work was done under BEA

Weblogic. I wrote online help, using RoboHTML, for eCourses, BMG's

online course system for Six Sigma. I maintained online help and manuals

for ProjX. I created an IT disaster recovery manual and an IT

departmental policy manual. I wrote a system to send alerts to all

employees by e-mail and AIM; written in Java/JSP; runs under Tomcat,

uses Microsoft SQL Server.

InfoNow Corporation (1999-2003) - Software Engineer

I maintained and developed locators and lead systems. InfoNow's CGI

software is written in Java and JSP. Client data is stored in Oracle

tables, and client access is peformed via the Web. For new applications

for which I was responsible, I designed the table schema and Java

classes and wrote the Java and JSP code. On other projects, I functioned

as a team member, usually using existing tables and classes. Code used

embedded SQL queries. I also used SQL*PLUS to for data extracts and

table and data maintenance. All of this work was done under Apache

Tomcat.

FRx Software (1998-1999) - Technical Writer and Manager

I managed the technical writing group. I created an intranet site for

the technical publications department and encouraged the rest of the

company to use that site to obtain copies of documents. Other

departments subsequently created their own intranet sites. I reorganized

the documents the company included on its CDs, converting much of it to

HTML, and helped the writers who reported to me learn HTML and

JavaScript. I helped maintain and test online help.

Qualix (1997-1998) - Technical Writer

I created and maintained an intranet site, including writing CGI scripts

in Perl. I created an HTML version of the Admin Guide that was shipped

with DataStar, Qualix's data backup/replication product. I also

maintained the hardcopy version of the document. I used JavaScript to

add considerable ease of use and functionality to the HTML manual.

Contract Technical Writer (1995-1997)

Decisioneering

I updated the user's manual and the utilities manual for Crystal

Ball, Decisioneering's forecasting/modeling package. I wrote the

user's manual and tutorial for the Windows 95 version of Analytica, a

similar package marketed by Decisioneering and originally written for

the Macintosh.

U S West

I wrote user's manuals, operations/installation guides, support

plans, and disaster recovery manuals for a variety of

telecommunications applications.

Kapre Software (1993-1995) - Technical Writer

I wrote Perl scripts to automate various documentation maintenance

tasks. I maintained the documentation for a C++ toolset. Also wrote

release notes and maintained the style guide.

Contract Technical Writer (1992-1993)

Wild Hare Software

I updated a programmer reference manual for a COBOL compiler.

Larsen Writers

I updated the user's manual for banking software.

U S West (1985-1992) - Programmer/Analyst

I designed, developed, documented, trained users on, and supported an

information system used to study and report on telephone customer usage

characteristics. I developed numerous small applications to replace

existing manual procedures. Work was in COBOL, Fortran, and C.

Energy Enterprises (1983-1985) - Programmer/Analyst

I maintained parts of the company's oil and gas reserve analysis

program, RAMS, which was then the industry standard program. This

included adding Canadian federal and provincial royalty calculations. I

developed an application to download customer databases from the DEC-20

version of RAMS to an IBM PC and convert them to the database format

used by the PC version of RAMS. Worked on parts of the PC version of

RAMS. Work was in Fortran, Pascal, and PC assembly language.

Contract Software Developer (1980-1983)

StorageTek

I redesigned, developed, trained users on, and maintained an order-

entry system.

Kaiser Permanente

I designed and developed, and trained users on, a system dealing with

medical referrals. Work was in COBOL and Focus.

Homestake Mining

I designed and developed a system to track, report, and balance

employee expenses and vendor invoices. Designed, developed,

documented, trained users on, and maintained a system to record and

report on geological samples for the processing lab. Maintained a

commercial project planning/management package (including converting

it from IBM to DEC). Performed feasibility studies of available

commercial packages and data-processing services. Work was in

Fortran.

Climax Molybdenum (1980) - Programmer/Analyst

I wrote extensive specifications and functional requirements documents

for a proposed information system for geotechnical data collected in a

mine. Work was in Fortran.

U. S. Mine Safety and Health Administration (1974-1979) -

ProgrammerAnalyst

I performed theoretical investigations and design, analysis, and

programming on ventilation modeling, slope stability, water network

balancing, water tank simulation, rock movements, and geotechnical

simulations. Maintained various health and safety data bases and report

programs. Developed a system for inventory, billing, and employee time

reporting. Developed report programs to reconcile two different health

and safety databases. Work was in Fortran and COBOL.

Martin Marietta (1971-1974) - Aerospace Engineer

I performed navigation error analysis for Viking Mars program. I was

part of the team that developed the deorbit burn targeting software for

Viking. Work was in Fortran.

NASA (1967-1971) - Aerospace Engineer

I performed navigation error analysis for Apollo Lunar program and

Viking Mars program. I was a member of the committee formed to review

available instrument landing systems and choose one for the Shuttle

program. Work was in Fortran.

Education

B.A. in mathematics and physics from Indiana University

M.S. in mathematics from the University of Houston

Weeklong intensive Java course at Sun Microsystems in Broomfield,

Colorado

Other

I am the author of numerous published novels and one non-fiction book on

solar energy.

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