Project Manager Management
Resume:
Jon M. Hager, PMP
**********@*****.***
Grand Prairie, Texas
http://www.linkedin.com/in/jonhager
Senior Project Manager
Certified project manager with excellent communication, organization and
leadership skills. A detail oriented professional with strong analytical
skills sharpened while working as an application developer. Adept at
building strong relationships with both end users and vendors to ensure
requirements are understood and commitments are met. Background includes
the direction of both infrastructure and software development initiatives
as well as the supervision of an application support team. A total of more
than 9 years project management experience in the mortgage and
pharmaceutical industries.
Experience
Project Manager
MetLife ITG (Formerly First Horizon National Corporation), Irving, TX
2003 -2009
Directed 4 to 8 concurrent IT infrastructure projects while coordinating
infrastructure group resources for application development initiatives.
Teams have ranged in size from as few as 5 to over 50 technical and
business resources. Projects have dealt with everything from simple
hardware replacements to complex, geographically distributed efforts.
Examples include:
. Converted over 400 bank and mortgage branches to the Citrix platform
to simplify maintenance/updates and reduce costs. Resulted in over
$15,000,000 in real dollar savings to the corporation.
. Upgraded the UPS capacity at major corporate data center providing
power needed to allow several delayed hardware installation efforts to
proceed.
. Upgraded data circuits at over 290 mortgage branch locations resulting
in faster response time at the branches and nearly eliminating end
user complaints related to system response.
. Implemented security software on over 2,000 workstations to satisfy
regulatory requirements.
. Managed the upgrade or replacement of various switches and domain
controllers
. Directed efforts to replace a variety of tape drives, routers and
servers
Jon M. Hager, PMP
Project Manager
CVS/Caremark (Formerly AdvancePCS), Richardson, TX
2000 -2003
Managed a series of projects related to the development, support and
enhancement of various customer facing web-based applications. Project
teams varied in size from 6 to 20 technical resources located at both
Richardson and Phoenix locations. Managed the web applications support
group for 6 months until a permanent manager could be found.
Systems Engineer
MetLife Home Loans (Formerly First Horizon Home Loans), Irving, TX
1998 - 2000
. Assisted end users in development of business requirements
. Developed systems requirements
. Designed, coded, tested and deployed applications in Visual Basic /
Oracle 8i environment
. Problem analysis and maintenance programming on legacy system written
in Paradox 7
. On-call support for night shift computer operations personnel
Education/Certification
Bachelor of Science
Texas A&M University, Commerce, Texas
Project Management Professional (PMP)
Project Management Institute - Certification current through July, 2013
Skills
Microsoft Office (2003, 2007)
Microsoft Project (2003, 2007)
Microsoft Visio (2007)
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