Project Manager Management

ANKUR RAI

* ****** **** *** . ************, NJ **840

908-***-**** US Citizen

*********@*****.***

INFORMATION TECHNOLOGY LEADER

Energetic, accomplished and customer-focused Business-IT Leader with proven track

record in information systems management, leadership, strategic planning and

eMarketing:

Results-oriented MBA-level IT professional with a PMP certification and over 15

years experience providing strategic management and development, account

management, project management, team management, systems/application

development/implementation services and business analysis experience in the IT

industry working with many different types organizations including

Pharmaceutical, Healthcare, Financial Services and Professional Services.

Strong ability to drive initiatives to completion, articulate, results oriented

and thrive in environments that

promote leadership, collaborative team effort and efficiency.

Strong client relationship building skills, always in touch with staff and client

personnel, building rapport and

mutual respect to ensure satisfaction and project success.

Strong leader/manager with exceptional interpersonal and communication skills

that effectively interacts with clients and all levels of management.

PROFESSIONAL EXPERIENCE

Chubb Group of Insurance Companies Warren, NJ

Senior Manager, IT Enterprise Platforms April 2007 -

Present

As a manager and leader of an enterprise IT organization, I oversee and

direct the efforts and operations related to our enterprise-wide

information architecture repository of company insurance "product"

information that supports the many business areas within the company. From

a business/client support perspective, my responsibilities include: (1)

account management, business development, client-relationship management

and setting client expectations, (2) strategic management and development,

(3) team, project and portfolio management, (4) delivery-services and

budget management. From an internal perspective, my responsibilities

include: (1) people/staff management (manage a team of 8 staff members) and

supervision and (2) performance reviews.

. Established a QA competency and group within my organization in order to

improve and deliver quality solutions to our customers.

. Instituted an "Agile" SDLC process within organization in order to

improve the ability to be more responsive to business and customer

demands.

. As part of the organizational IT Leadership Team and the formation of our

new IT organization, I worked closely with the leadership team to

establish our new organization's identity, vision, strategy and marketing

efforts.

Hoffman La-Roche Nutley, NJ

Manager, Web Management Services/eMarketing Applications August 2006 -

April 2007

As a manager of a ~10-15 person team, I was responsible for managing and

leading the successful delivery and development efforts that support the

company's online sales and marketing initiatives. I oversee a team of team-

leads and developers focused around the organization's internet marketing

initiatives (e.g., Branded/Unbranded internet sites, etc.) and online

marketing campaigns. From a business support perspective, my

responsibilities include: (1) account management and client-relationship

management, (2) strategic management and development, portfolio management

and demand forecasting, (3) team and project management, (4) delivery-

services and budget management. From an internal perspective, my

responsibilities include: (1) people/staff management and supervision and

(2) performance reviews.

Medco Health Solutions, Inc. Franklin Lakes, NJ

Manager, eBusiness/eCommerce Marketing November 2005 -

August 2006

As manager, I was responsible for a team that manages our promotional and

transactional email systems for our external eCommerce website (Medco.com)

as well as generating various online reports for our online eCommerce

systems (for our internal Marketing client). From a client support

perspective, my responsibilities included team and project management,

client-relationship management, setting client expectations, business

development, business analysis, technical architecture and implementation.

From an internal perspective, my responsibilities included people

management and supervision, performance reviews and portfolio management.

Syndera Corporation New Jersey

Implementation Manager - Professional Services February 2005

- November 2005

Managed the successful implementation of the Syndera Operational

Intelligence Solution projects with various external clients. Primary

responsibilities included customer satisfaction, account management,

project/implementation management, requirements gathering, client-

relationship management, setting client expectations, business development,

business analysis, resource management/team supervision, technical

architecture and design and hands-on configuration. Other responsibilities

included assisting the pre-Sales organization in client presentations, POCs

as well as participating in the Quality Assurance of new Syndera product

releases and defining the growth strategy of our Professional Services

organization.

Client Projects:

. Citigroup - Global Risk Business Application Monitoring

- Successfully led and managed the implementation and delivery of

the Syndera software for Citigroup by working closely with the

client and setting the proper expectations.

- Worked closely with the Citigroup business clients to gather and

document the appropriate requirements.

- Allocated and managed the appropriate internal resources at

various points of the project.

- Designed, architected and configured the model necessary for the

configuration/development phase.

- Provided hands-on configuration development of the various

business-rules to meet customer requirements.

Merck & Co., Inc. Whitehouse

Station, NJ

Project Manager May 1998 - February 2005

Worked in several different groups within Merck's Information Services

organization:

1. Project Manager - Merck Manufacturing - Internet/Intranet Web Services

Group

As project manager, I was responsible for ensuring web-based project

success for the various Merck Manufacturing Division clients. Primary

responsibilities included project management, client-relationship

management, setting client expectations and business development,

business analysis, team supervision, technical architecture and

implementation.

. Added value to projects by ensuring client satisfaction by primarily

partnering with client and involving client in key decision-making

process.

. Used information technology to enable process improvement and increase

efficiency.

. Managed the development, project-planning, budget and resources of a new

web-based system to automate the global product launch requirement

process.

. Managed the implementation of a web-based portfolio/project management

software product for our highly-visible internal business process

improvement client. Responsibilities included client-management, vendor

management, implementation management, budget and resource management.

2. Technical Project Leader -Information Services Corporate/Financial

Information Services - Architecture & Web Services Group

The main objective of the group was to communicate, consult on, and

support the use of emerging web-based technologies to provide a web-

delivery channel to the Finance organization. As a project leader, I

was primarily responsible for leading a team of developers to meet the

objective of the group.

Development:

. oneFinance Initiative - Led and managed the effort of migrating the 15+

finance intranet websites into a single source of information with a

consistent look and feel for an easy one-stop user experience for all

finance-related information. Responsibilities focused around gathering

requirements through production deployment to managing a team of

developers.

. Portal Module Development - Responsible for managing and supervising all

efforts related to portal module development in support of our finance

customer-base. Portal modules add value by bringing many systems and

data together under one environment. Technologies used are Epicentric

Portal Server, JSP and Dreamweaver UltraDev.

. OFAC (Office of Foreign Assets Compliance) - This area imports

information on illegal entities identified by the U.S. government and

ensures Merck's compliance with U.S. regulations to not conduct business

with them. I had cradle-to-grave responsibility for this project from

gathering requirements through production deployment to setting customer

expectations. The technologies used were JSP, Cognos Impromptu, Oracle &

Epicentric Portal Server.

. On-Line Course Registration System - Managed and led a team of developers

to create a web-enabled course registration system for our Finance

customer. Technologies used were JSP, Dreamweaver UltraDev and Oracle.

Architecture:

. Designed and implemented the web architecture that hosts the many Finance

web-enabled applications. The architecture consists of a combination of

the JRUN 3.0 webserver connected to the IIS 4.0 webserver running in a

Windows NT 4.0 environment.

. Created and administered the architecture of the Epicentric Portal Server

3.0.2 development environment for the FIS area.

Other:

. Managed, coordinated, facilitated and led a team of representatives from

the various departments within Finance Information Services (FIS)

organization to create a "look and feel" standard for consistency across

all Finance-developed web-applications.

. Conceptualized the idea of and negotiated with an outside training vendor

to offer a customized Java training program (Java programming, Servlets,

and JSP using JBuilder) to developers within the FIS organization.

. Effectively worked as part of the FIS Employee Opinion Survey team to

address organizational issues within the FIS department and presented

an action plan to the Management Team to create a more efficient and

productive organization.

3. Senior Web Developer - Executive Information Systems (EIS)

. Analyzed, designed and developed many intranet web-applications within

the EIS System including the STOCK, DAILY Sales and FLASH Sales

applications using the following technologies: ASP (Active Server

Pages), Visual InterDev, JavaScript, HTML, SQL Server and IIS.

. Lead role for the enhancements to the DAILY Sales application. Developed

project-plan and led a team of developers in the project. Project

completed on-time and within budget.

. Identified and designed the system administration measures on performance

and usage of the EIS system.

DMR Consulting Group, Inc. Edison, NJ

Consultant November 1996 - May 1998

Projects:

. AT&T - Financial Community Information Warehouse

. Utilized Unix Shell Scripting, C++, and Cobol to develop, design, and

implement a Data Warehouse in order to organize all financial information

in a quickly accessible and easily maintained manner

. Designed, documented, and maintained various sub-systems within the

entire Data Warehouse.

. Developed user-reporting tools for data verification by utilizing Perl

on Unix and MS Access on Windows.

Credit Suisse First Boston New York, NY

Technical Associate July 1996 -

November 1996

Applied my technology skills to enhance the performance and functionality

of the existing Financial Trading applications to allow the investment

bankers to more efficiently execute trades through the system.

ConvaTec - Bristol Myers Squibb Co. Skillman, NJ

Technical Support - Information Management Intern March 1995 -

August 1995

. Provided direct end-user support by troubleshooting hardware and LAN

related issues to minimize down-time of the network or end-user

computers.

. Developed programs to quickly and efficiently add new user accounts to

the LAN in order to reduce manual effort.

SKILLS

Programming: Active Server Pages (ASP 2.0), J2EE (Java Server Pages, Java

Servlets), HTML, DHTML, JavaScript, VB Script, C/C++, XML

(minimal exp.), Java, Stored Procedures, SQL, Perl, CGI Unix

Shell Scripting, Fortran, Assembly Language, Graphics

Programming (Open GL), Cognos (Impromptu and Power-Play)

Operating Windows, Linux, UNIX, Novell, Mainframe (MVS, TSO/ISPF, CICS,

Systems: JCL)

Databases: Microsoft SQL Server, MS Access, Oracle, Sybase

Development Microsoft Visual InterDev, JBuilder 3.5, Dreamweaver UltraDev,

Tools: Homesite 4.5, Macromedia Flash (minimal), Visual Basic,

PowerBuilder, Visual Source Safe, Siebel Tools - Product

Configurator, Eclipse (Syndera Architect)

Web / App IIS 4.0 (Internet Information Server), Weblogic, JRUN 3.0,

Servers: Epicentric (Vignette) Portal Server

Miscellaneous: Interwoven Teamsite, Siebel eBusiness 2000 application

Implementation & Configuration, Syndera Server Suite

CERTIFICATIONS

. PMP (Project Management Professional) Certified - 2007

. ITIL V3 Foundation Certified - 2009

EDUCATION

. Masters of Business Administration (MBA) - Rutgers University, Newark /

New Brunswick, NJ - 2002

. Bachelor of Science in Computer Engineering - Rutgers University, New

Brunswick, NJ - 1996

References

Available Upon Request

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