Customer Service Administrative Assistant

Location:

Posted:

January 09, 2013

Laurie Engbrecht e-mail: *********@*****.***

OBJECTIVE

A position in Customer Service where I can utilize my knowledge and people-oriented skills to facilitate business transactions.

SUMMARY OF QUALIFICATIONS

Effective team leader with superior communication and interpersonal skills

Adept at multitasking in a fast-paced work environment

Exceptional organization skills and ability to take detailed notes

EDUCATION

Associate of Science, Physical Education

Mt. San Antonio College, Walnut, CA June, 2008

Certificate, Physical Therapy Aide

Mt. San Antonio College, Walnut, CA May, 2004

WORK EXPERIENCE

Administrative Assistant Thrasher Electric

July, 2002 - Present San Dimas, CA

Creates and distributes proposals for prospective clients

Administers contracts with multiple general contractors

Generates invoices using Quickbooks and follows up with clients after services are rendered

Manages accounts receivables and accounts payables

Communicates with clients to resolve unpaid balances

Creates and maintains all client files

Coordinates employee payroll

Updates Liability Insurance and Workman's Compensation

Works with protection lien services

Laboratory Manager Veterinary Allergy Reference Laboratory

January, 2001 – June, 2002 Arcadia, CA

Managed a team of five

Produced allergy vaccines

Maintained laboratory inventory

Sent out direct mail advertisements to veterinarians

Compiled and processed client vaccine orders

Updated client database and organized client files

Managed multiple tasks and fulfilled orders with strict deadlines