Security Technical Support
Resume:
Dwight Hall *** Country Bottoms Trail
Dobson, NC 27017
********@*****.**.***
My objective is to find a system administrator position that will allow me
to help a progressive organization meet and exceed its growing and constant
technology challenges
Certifications MCP, MCSA, MCSE, MCDBA, CCNA, Network+, Security+, A+
Technical Extensive experience with Microsoft Operating Systems
Skills such as Windows XP, Windows Vista, Windows 7, Server
2000 and 2003
Experience using administrative tools in Windows Server
2000 and Server 2003 to create primary and backup Domain
Controllers.
Ability to design hierarchical network structures and
assign subnetworks over various physical media.
Experience installing and supporting new hardware and
software.
Knowledge and experience using Routed Protocols: TCP/IP,
IPX/SPX, and AppleTalk; and Routing Protocols: RIP, IGRP,
EIGRP, and OSPF
Experience with Active Directory, managing users and
groups, assigning permissions and implementing group
policy.
Education 01/10 to Present University of
Phoenix Phoenix,
AZ.
Currently attending classes online in pursuit of a
two-year Networking degree.
Classes include introduction to LAN, W-LAN, WAN
technologies and IT Security.
01/02 to 01/06
Techskills
Greensboro, NC.
Completed coursework through CompTia to obtain their A+,
Security+ and Network+ certifications.
Completed coursework through Microsoft to obtain their
MCP, MCSA, MCSE and MCDBA certifications.
Completed coursework through Cisco to obtain their CCNA
certification.
Future
Certification MCSE Exchange Server 2003 certification planned.
Goals
Employment
History Technical Support Tier 3, Time Warner Cable, Greensboro,
NC,12/06 to 09/09
Remotely configured modems, routers and desktops for
network connections via Ethernet and wireless
connectivity.
Diagnosed and corrected IP address conflicts with regard
to company equipment and customer devices such as
routers, modems, desktop computers and printing devices.
Entered necessary information into Remedy ticketing
system (per FCC regulations) for issue follow-up by GNOC
(Global Network Operations Center).
ECPI, Greensboro, NC, 01/05 to 01/06
Provided instruction for students pursuing their MCSA and
MCSE certifications.
CMM Programmer, Purolator-Facet, Greensboro, NC, 01/99
to12/06
Wrote inspection programs for parts coming into and
leaving the manufacturing facility.
Programs assured parts complied with ISO 9000/9002 and
DoD (Department of Defense) regulations and requirements.
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