Human Resources Resource

Michelle Wolfe

P.O. Box ****** ( Chicago, IL **643 ( 773-***-****

Profile

Human resource professional with over eight years of experience in benefit

administration, employee relations, financial/budget management,

communication and leadership. Proficient knowledge of ADP/HR Perspective,

Microsoft packages (Excel, MS Word, PowerPoint, Access).

Professional Experience

Human Resources Development Institute Inc. Mar 2009 - Present

Benefits Administrator

Responsibilities include coordination and administration of Benefit Plans

(i.e., medical dental, group life, COBRA) and workers compensation. HRIS

(Paychex) maintenance, employee relations, benefits administration(500

employees) and reconciliation of various G/L accounts and conduct new

employee orientations. Assist in processing multi-state payroll .

. Advise senior management team in the negotiation and selection of

insurance plans and design.

. Troubleshoot and provide benefit claim resolution,

. Establish and maintain positive relationships with broker and

providers to ensure company compliance.

. Coordinate and administer all leaves of absence: FMLA, Short Term

Disability, Workers Compensation

. Improved administration of discretionary pension plan resulting in

timely contribution/distribution and reducing headcount and

expenditures by 50%.

. Implemented and managed timely compliance of new 403 b plan

regulations

. Improved the HRIS data integrity as it relates to benefits, reducing

vendor billing errors

. Enhanced employee life insurance benefits by revamping and

consolidating plans resulting in more efficient benefit plan options

Lipman Hearne,Inc. (Accountemps/Contract) Feb 2008 - Dec 2008

Benefits Administrator/Accounting Assistant

Responsibilities included day-to-day Human Resources operations and

accounting assistance, HRIS (ADP) maintenance, employee relations,

benefits administration(100 employees) and reconciliation of various G/L

accounts.

. Provided back-up for payroll processing of multi-state semi-

monthly payroll and prepared related reports.

. Provided training to staff on new performance management tool

(Success Factors)

. Successfully reconciled month's-end benefits billing, bank

reconciliations and related G/L reports.

. Ensured timely processing of A/P invoices, proper coding, researched

and resolved vendor billing discrepancies.

. Effectively communicated updates to health and welfare benefits

plans, streamlined new hire orientation.

. Implemented and updated HRIS (ADP), which led to increased

productivity and enhanced management reporting.

University of Chicago (Contract) Oct 2005 - July 2007

HR Specialist, Project/Executive Assistant

Responsible for administrative and Human Resource functions including new

hire orientation, background/reference checks, H1B visa processing,

Updated job descriptions, reviewed compensation and counseled employees on

policies and procedures.

. Managed time and attendance for employees (union, non-union 400+

employees), decreasing manual payroll adjustments, ensured

timely/accurate submission of payroll transactions, analyzed payroll

reports.

. Processed vendor invoices/employee expense accounts; resolved

discrepancies of grant funding allocations.

J.C. Whitney & Co. May 1999 - May 2005

HR Specialist/Benefits Administrator

Reported to HR Director. Responsible for Human Resources generalist

functions including managing employee relations,recruiting/ new hire

orientation/exit interviews, policy and procedure development, and

benefits administration for 500-600 employees.

General Administration

. Screened, interviewed and hired for non-exempt positions.

. Managed HRIS (ADP), implemented and maintained system enhancements

for benefits and performance review capabilities.

. Resolved employee relations issues and supervised workflow of three

human resource coordinators.

. Developed and implemented an employee referral program as a cost-

effective strategy for staffing.

. Implemented and managed semi-annual performance appraisal process,

increasing communication and feedback.

. Successfully provided back-up payroll support and ensured

timely/accurate submission of payroll transactions.

. Participated in compensation analysis, surveys and implementation of

succession planning program.

Benefits

. Researched, and managed the transition to a third-party

administrator for flexible spending and short-term disability

services.

. Effectively worked with broker/consultant in the bid process for the

health & welfare plans (medical, dental, FSA, EAP). As a result,

company experienced a smooth implementation and transition to the

new benefits plans following company merger/acquisition.

. Enhanced benefits communications and procedures; Implemented

wellness initiatives such as health screenings, and fitness center

discount program to control health plan costs, managed annual open

enrollment.

. Assisted in the preparation of annual 5500 and 401K non-

discrimination testing, increased 401(k) participation by 30%.

. Coordinated leave of absence/FMLA request, COBRA and various

health/welfare plans.

HR Assistant

Responsible for assisting in all human resource areas including

recruiting, new hire orientation, maintenance of employee files and

management of data for use of various surveys.

. Assisted senior recruiter in sourcing/screening resumes, scheduling

interviews and researching various recruiting tools to reduce

staffing cost.

. Reviewed and recommended training courses in response to succession

planning project.

. Coordinated employee events, quarterly newsletters, and employee

morale initiatives.

The University of Chicago Dec 1992 - May 1999

Administrative Assistant

Department of Surgery & Medicine

Responsible for all administrative functions including transcribing

medical reports, scheduling and coordinating travel, conferences, and

managing the budget reports for on and off-site clinic facilities.

. Managed department expenses including supply inventory

. Reviewed and resolved insurance claim issues, and identified

patient accounts for potential bad debt.

. Managed billing invoices to ensure timely payments significantly

reducing revenue loss.

CERTIFICATIONS

Certified Employee Benefits Specialist (CEBS) Certification

In progress

Education

Devry University (Keller Graduate School of Management)

Chicago, IL Dec 2011 (expected graduation)

Master of Business Administration, Accounting

St. Xavier University Dec 2001

Chicago, IL

Bachelor of Science, Business Management

Contact this candidate