Medical Assistant Customer Service
Resume:
Stacy Romanowski
Dexter, MI *8130
*********@*****.***
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Objective: To obtain a position in a professional environment in which my
skills in Office Administration and Medical Assistant may be enhanced.
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Skills: Health History/Physical Measurement Lab eThomas
Surgical Asepsis/Pharmacology Lab Medical Office Administration
Urinalysis, Chemistry, and Hematology Lab Medical Terminology
Medical Coding (ICD9 & CPT4) Medical Insurance Records
Business Communication Microsoft Word Anatomy and Physiology I & II
Medical Office Procedures
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Awards: Director's List/Honor Roll Perfect Attendance
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Certifications: CPR Medical Assistant (NCCT) - March 2009
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Education: Dorsey Schools - Wayne, MI Medical Assistant - March 2009
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Experience: Gift of Life Michigan - Ann Arbor, MI
Clinical Screener - Jan 2010 to Present
. Triage all death calls from hospitals throughout the state of
Michigan
. Approach next of kin regarding tissue donations from deceased
Saint Josephs Mercy Hospital - Ypsilanti, MI
Lab Tech I - Sep 2009 to Dec 2009
. Handled and inputted data for all inbound clinical lab specimens
from both internal and external customers
. Managed STAT desk handling all priority specimen changes
Specialty Engine Components, L.L.C. - Romulus, MI
Office Assistant - Aug 2006 to May 2007
. Provided administrative support for the Executive Admin. Assistant
. Provided backup for receptionist desk; directed calls and dealt with
customers
Nextlink/XO Communications/McKesson Pharmacy Systems - Livonia, MI
Administrative Assistant/Receptionist - 1999 to 2002
. Provided administrative support for Human Resource Manager & account
executives
. Planned itinerary and arranged travel accommodations & services
. Reports included time-and-attendance records and budget expenditures
Sales Administrator - 1998 to 1999
. Marketed and sold McKesson hardware and software to pharmacies
. Provided administrative support for sales force which helped increase
regional sales
Head Customer Service Advisor-Damage Vehicle Operations - 1996 to
1998
. Responsible for damage vehicles shipped by Ford Motor Company
Message Center Representative - 1994 to 1996
. Organized customer surveys
. Monitored support tracking calls
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