Security Project

Hieu Vuong

** ******* **. *********, ** ***** . 860-***-**** . *********@*****.***

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CAREER SUMMARY

A highly accomplished professional with a proven track record of delivering

information technology solutions to improve business performance across

multiple business units including Marketing, Finance, and Legal. A strong

performer with a reputation for being accurate and insightful with proven

ability to lead projects to completion on time and within budget. A leader

with excellent communication and writing skills focused on raising

awareness, influencing stakeholders, and clearly conveying messages to all

levels of the organization. A team player noted for operational

excellence, dedicated work ethic, and the skill to effectively bridge the

gap between business and technology.

TECHNICAL EXPERIENCE

MS Active Directory, Citrix, Veritas/Symantec, SSL, DMZ, LAN/WAN, VPN, PBX,

TCP/IP, Router, Switches, Windows XP, 2000, NT, Novell, Windows Server,

Linux OS, VMware, Firewall, Cisco IronPort, McAfee Anti-Virus and Anti-

Spyware, IDS/IPS, Websense, WSUS, Baseline Analyzer, Nessus scanner

Databases: Oracle 11g, MS SQL Server, IBM DB2, IBM Universe

Applications: MS Dynamics, OpenText eCM, Oracle BI, Lotus Suite,

Business Protection Gateway, SaaS

PROFESSIONAL EXPERIENCE

Technical Support Specialist

ProMutual Group, Boston, MA

Nov 2006 - Present

. Gather technical requirements and analyze business specification to

determine variance that can impact project deliverables. Team leader

for the Technical Support group during project.

. Collaborate with software development staff and user community to

improve business processes as related to the project charter and

scope.

. Create requirement, functional spec, test case\plan and other

documents to support various phases of the SDL.

. Work in conjunction with the network and security team to detect,

contain and eradicate viruses and threats against the network,

systems, and software applications.

. Analyze compliance regulations and conduct security and risk

assessment to mitigate vulnerability to the application and network

layers.

. Performs and conducts IT audit activities according to company's

standards and policy.

. Use forensic and security toolkit as an instrument to validate

security leaks associated with fraud, data breach, or malicious

intentions to the network systems.

. Perform random testing to validate e-commerce Payment Card Industry

(PCI) compliance standards for data security is not being threatened

by intrusions, malicious attacks or internal fraud.

. Evaluate each systems patch against the security policy and

procedures. These guidelines are used to ensure the installation will

not affect performance or open network ports to vulnerabilities.

. Use Cisco IronPort to analyze incoming and outgoing email, control

spam and adjust encryption settings as needed to protect confidential

information.

. Responsible for entire Disaster Recovery workgroup site including

managing the upstart of all client-side hardware and software

applications.

. Identify, analyze and re-create network and system issues. Use test

cases, knowledge database, and/or lessons learned to develop a

solution. If needed, consult with third party to find a fix.

. Utilize Websense to monitor end-user activities on the Internet to

make sure employees do not abuse or access censored websites and

provide reports to management and HR.

. Assist my peers to configure firewalls, Intrusion Detection Systems

and Intrusion Prevention Systems.

. Participate in, plan, design, and implement network and systems

enhancement involving hardware and software upgrades on the server-

side.

. Research emerging technologies to improve network infrastructure and

enhance business continuity.

Special Projects / Accomplishments:

. Took part in containing and removing the Conficker virus that

penetrated the network systems.

. Engaged in the planning and migration from Nortel Contivity VPN to

Cisco VPN.

. Installed and configured full/whole disk encryption (PGP) to comply

with HIPAA and Massachusetts data security (201 CMR 17.00) regulations

(specifically, to secure laptop devices against data breaches).

. Participated in the migration of network from Novell Netware to Active

Directory.

. Effectively implemented IBM Lotus Notes client and server.

. Assisted in moving and re-building the Data center to a third party co-

location.

Chief Information Officer Assistant

United Tool and Die Company, West Hartford, CT

Jun 2002 - Nov 2006

. Supported company's use of MS Exchange and Outlook.

. Configured and maintained Windows environment, servers, firewalls,

routers and switches.

. Responded to all end-users IT related requests.

Education & Training Program:

Boston University, MS Computer Information Systems, Concentration in

Security, August 2009

University of CT, BS Corporate and Organizational Studies, Minor in

Business Administration, December 2005

Security Plus - 11/2009

Networking Plus - 05/2008

References: Furnished upon request.

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