Sales Engineer

Don Langston 404-***-****

***********@*****.***

Awards & Major Accomplishments

. Twice awarded the Army Achievement Medal while working for the NSA

(National Security Agency) in a secure communications capacity at

United Nations Command & Control facilities throughout the world.

o Received numerous Army Letters of Recommendation as well.

. Developed new wiring standards, UTP and Fiber Optic cabling, for Waste

Management NA which included both the U.S. and Canada. This led to a

complete re-design of WMNA wiring facilities in North America. Lead

project manager for the projects design, implementation, vendor

selection, as well as vendor management.

o Redesigned the Waste Mgmt Canadian network saving over 2 million per

year by implementing L3 routing over Frame Relay and ISDN coupled with

a complete inventory of the network removing network redundancy and

waste.

. Resolved major telecommunication issues with the Waste Management X.25

network equipment, saving over 200,000 dollars, within my first 60

days on the job.

. Instrumental in the Waste Management NA, network re-design, network

and application testing, and eventual implementation of Cisco L3

routers, L2 switch equipment technology and TDM technology over a new

IP network.

. Designed and implemented the ABN-AMRO NA (formerly LaSalle Banks) SNA

(SAA) gateway network in first 3 months on the job,

. Designed, and Implemented a new mortgage network that utilized TCP/IP

on AS/400's for the ABN-NA, providing fault tolerance and redundancy

for the first time. This led to a 100% network availability vs. the

previous 73% availability.

. Re-designed ABN-ANRO NA WAN network to utilize a true IP backbone with

OSPF routing, with fault tolerance. Reported directly to the Chief

Technology Officer.

. Presidents Club Winner (Netscreen / Juniper)

. Significant Win Awards (Netscreen / Juniper)

. CCNE (Consentry Certified NAC Engineer)

. CCNA (Cisco Certified Network Associate)

. JNCIS (Juniper Network Certified Internet Specialist)

Summary of Skills and Qualifications

Over 15 years experience in areas such as:

. L2 switching, L3 routing, LAN, WAN, VPN, Network Security

. Project Management, Network Architecture Design, Vendor Management,

and Network Installation and Troubleshooting Experience.

. Internet security (Firewalls, VPN, IDS, IPS, AV)

. NAC (Network Access Control) & SIEM (Security Information and Event

Management)

. VoIP (Voice over IP) & Wireless Networking experience

. Virtual Networking - VMware & Citrix Zen

. UNIX - Linux, Suse, Redhat, BSD, Debian, includes use of VI.

. Familiar with government regulations: PCI, SOX, HIPAA & SAS70

. Adept problem analysis and troubleshooting skills

. Conversant in network technologies for a technical or executive

mindset.

. Proven Presentation and Training skills which includes remote Web-Ex

demonstrations, onsite or local presentations as well as Reseller

(VAR) updates and training.

Professional Experience

ISC Infinite Solutions January 2010 - current

network consultant

Represent the company and communicate with customers via telephone, written

correspondence, electronic service and in person regarding finding

solutions for technical problems in SMB (small medium business)

enterprises. Involved with the design, creation and implementation of

various network solutions that focus on wireless 802.11 networking,

Virtualization, VoIP solution feasibility, and Internet Security concerns

as well. Problem resolution involving broad in-depth product knowledge, or

in-depth specialty of LAN, WAN, and Microsoft Server environments.

Reflex Systems March 2007 - May 2009

Senior Sales Engineer

Pre / Post Sales support for all technical matters pertaining to Reflex

products and technologies which included web demonstrations, technical

presentations, network design, product testing, integration and

installation of Reflex products. Customer training, and troubleshooting or

problem analysis for IPS appliance products (100,200,1000), the Network

Security Switch (MG5 and MG10) the industries first Multi-Gigabit IPS

solution based on a ATCA (Advanced Telecommunications Computing

Architecture) chassis, VSA (virtual security appliance) which provides IPS

security for virtual network such as VMWare and Citrix Zen. All products

were managed by an ISM (Integrated Security Management) system, which

included multiple network management components beyond managing Reflex IPS

devices. Also included was a SIEM (security information and event

management) component, NAC (network access for Microsoft AD) component, and

a Network

Visibility / Inventory component for a real time dynamic network assessment

for assisting with network design and control policies. Customers

markets: Enterprise, Health, Education, Carriers and VAR, or Reseller

channel markets.

. Number 1 Sales Team consistently

Consentry Networks June 2006 - November 2006

Senior Sales Engineer

Provided pre and post sales account management for enterprise customers;

delivered technical presentations on Consentry NAC (network access control)

products and technology; provided network design solutions to fit the

inline NAC solution into customer networks; responsible for product

demonstrations and product testing in customer networks. Liaison for

product management to assist with new customer features as needed.

Netscreen / Juniper Networks March 2000 - March 2005

Senior Sales Engineer

Lead person for Pre and Post Sales technical account management and support

for Enterprise, Service Provider, ISP, and Channel (VAR) markets for the

mid-Atlantic and Southeast United States, as well as some areas of the

Caribbean. Responsibilities included, technical presentations, product

demonstrations, answering RFP's, supporting product trials, technical

support, as well as training on all Netscreen Firewall / VPN (IPSec)

products and technology, including management software

Sales territory consisted of mid-Atlantic from DC and the Southeast U.S

encompassing Florida.

Provided pre and post sales support for all technical matters pertaining to

Netscreen Juniper and Reflex Firewall/VPN and IPS products and

technologies. Support requirements included:

. web demonstrations (via Webex) for all products and services

. technical presentations onsite,

. customer network design, integration and installation of products,

. customer training and problem analysis for all Netscreen

Firewall/VPN/SSL products (100,200, 500,1000).

. Presidents Club winner 2x

. Multiple Significant Win Awards

Cisco Systems February 1999 - March 2000

Sales Engineer

Responsible for pre-sales technical product support, network design, and

weekly technical training for a team of channel sales account managers (10-

15) based in RTP, NC on the entire family of Cisco Systems products and

technologies, including routers switches, Firewall / VPN, and VoIP

products.

3Com / US Robotics April 1996 - January 1999

Inside Sales Engineer

Initially Inside Pre-Sales support for a team of 1-15 Inside Sales Account

Managers. Providing network design, training, and support for the Total

Control Products, an ISP / Enterprise family of dial products that

supported IP routing as well.

3Com / US Robotics

Network Consultant

As a Network Consultant I worked with major account customers as the

interface between them, and product management for DSL products, and DOCSIS

Cable technologies including HFC networks. Major customers were ISP's and

Carriers such as ATT, Ameritech, NYNEX and AOL.

Education

Bachelors of Science Degree - DeVry University

Major: Telecommunications Management

Minor: Business Management

Training

. Designing for Cisco Network Architectures Training

. Cisco Internetwork Troubleshooting Training

. Cisco Router and Switch Configuration Class

. Configuring Juniper Networks Firewall/Ipsec VPN Products

. Advanced Juniper Networks IPSec VPN Implementation

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