Software Computer
Resume:
Kevin Watkins
Moulton, AL *****
*********@*****.***
Education
I am a senior Computer Science major at Athens State University.
Employment History
Nutritional/Parenteral Home Care in Huntsville, AL
Systems Administrator (May 2010 - Present)
V User administration (setup and maintaining account)
V Maintaining system
V Verify that peripherals are working properly
V Quickly arrange repair for hardware in occasion of hardware failure
V Monitor system performance
V Install software and make any changes to the software
V Create a backup and recovery policy
V Monitor network
V Update system as soon as new version of OS and application software
comes out
V Implement the policies for the use of the computer system and network
V Setup security policies for users
V Experience with Active Directory
V Thorough experience with Virtual Servers
V Supported users in Alabama, Georgia, South Carolina, and Florida
Victim Services of Cullman in Cullman, AL
I.T. Specialist (March 2009 - Present)
V Volunteer my services at this nonprofit organization on an on call
basis
V Setting up and installing computer hardware, software, printers,
modems, routers, etc.
V Setting up user accounts for all users
V Perform system upgrades and updates
V In charge of maintenance and repairs on computer hardware
V Backing up system information and recovery of system information
V Monitoring systems for viruses
V Equipment cleaning
V Resolve difficult inquiries dealing with desktops, laptops,
networking, etc.
V Train users on computer hardware and software, and helping them
understand new software
Mitchell Computer Services in Decatur, AL
I.T. Specialist (January 2009 - May 2010)
V Set up and test a variety of systems that are having software and/or
hardware problems
V Systems range from Windows 95 to Windows Vista
V On site computer repairs
V Provide personal computer repairs by testing all components of the
computer to find the problem
V Provided I.T. support for businesses in the surrounding area
V Provided technical support for surrounding schools in Morgan County
V Operating system updates
V Setup of user accounts
V Perform system backups
V Thorough in handling networking issues with switches, routers, etc.
Staples in Decatur, AL
Computer Technician aka Easy Tech (February 2008 - November 2008)
V In charge of taking care of all computer related problems in the store
V In charge of configuring software applications
V Assisted customers with all computer related questions and problems
V Performed upgrades, software installation, hardware installations
V Assigned to lead do other techs in troubleshooting and writing out
diagnostic reports
V Experience in printer, fax machine, copier, and scanner repairs
Lawson State Community College in Birmingham, AL
I.T Specialist Intern (May 2005 - May 2007)
V Manager of the college computer labs that needed to be fixed up and
supervised
V I was head supervisor in the computer lab for 2 years.
V Troubleshooting and repairing computers, printers, fax machines, and
scanners
V Handled all networking issues in the labs and assisted I.T. crew for
large projects
V Taught a small class of teachers and students on the basic elements of
computers
V Trained teachers and students in certain areas that they were having
problems in
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