Project Manager Quality Assurance

Joseph D. Jendrysik

** ******** ****** ***** ********, CT 06078 Phone: 860-***-****

Email: ********@*****.***

OBJECTIVE

Project Management and Leadership within a progressive organization that

is growth oriented by constantly expanding its business plan in new and

different markets, provides for employee career opportunities through

continuous growth including mentoring, and is focused on maintaining

effective team relationships while rewarding individual contributions.

Within this environment my skills in problem solving; establishing adapting

policies and procedures to the ever changing business climate; while

managing teams will result in the achievement of business objectives

through systems, products and procedures; increased levels of internal and

external customer satisfaction; and enhanced value of the organization.

EXECUTIVE SUMMARY

Technology Professional with Extensive Leadership, Business Analysis and

Technical Experiences

Detail-orientated, highly motivated systems professional with years of

experience in designing, developing, and implementing complex technology

solutions to support strategic business objectives. Strong problem solving,

analytical and project management skills with a multitude of technology

experience. An effective communicator who can easily interface with end-

users, technical teams and professionals at all levels. A highly innovative

professional who is able to think creatively to deliver viable technical

solutions to complex business problems.

TECHNICAL EXPERTISE

Languages: SQL, SQL/Plus, PL/SQL, Visual Basic, C/C++, UNIX Scripting,

Perl, Java, .NET, COBOL

Databases: Oracle, DB2/UDB, Informix, SQL-Server, Database Stored

procedures, IMS, Microsoft Access, FoxPro

Operating Systems: UNIX, IBM-AIX, HP-UX, IBM Mainframe JCL/MVS/TSO,AS/400,

Windows

Software/Systems: Microsoft Office, Crystal Reports, Planview, Microsoft

Project, Rational Clearquest, Cognos, PeopleSoft, Eclipse, IBM-Web sphere,

Lawson Financials, PVCS, CVS, Mercury Test Director/Quality Center, Visio,

Informatica, SAP, SAP Business Intelligence(BI)/Business Data Warehouse,

SAP Bex, Microsoft Reporting Services

EXPERIENCE HIGHLIGHTS

Consultant/Business Project Manager (contract to end in May with CIGNA in

Bloomfield, CT) 2010

The Systems Staffing Group, Bala Cynward, PA

Summary: A Senior member of Individual and Small Group (ISG) Segment

Business Project Management Office. Support project engagements related to

Underwriting, Business Intelligence and Web Based Analytics.

. Conduct Feasibility Reviews, Cost Benefit analysis (CBA) and Return on

Investments (ROI) for project initiatives.

. Collaborate with business areas, customers and vendors in defining

project priorities, scope definitions, approach,

resource requirements, project delivery and project budgeting

. Provide continuous feedback to team and provide management with status

reports on overall project health

. Engage at both a Project Management and Business Analyst Level to

effective manage all levels with the soft

development Life Cycle (SDLC)

Accomplishments: Devised a strategic approach to reengineer process from

both a business process strategy and technical architectural roadmap for

the current and future state of underwriting. Created an Underwriting

Program with multiple project streams within the program which will greatly

improve business underwriting processes through automations to improve

operational efficiencies through the use of variety of technologies.

Consultant/Project Lead & Analyst (short term contract with XL Global in

Hartford, CT) 2009

Technology Resources, Glastonbury, CT

Summary: Supported Data Warehouse deliverables within the IDW Data

Warehouse Group. This project directly supported the Business Intelligence,

Database Architecture, Reporting and Operational metrics of sales and

global under writing groups to support yearly trending analysis.

Responsibilities:

. Devised, reviewed & managed project plans, business requirements &

technical designs related to project deliverables.

. Collaborated with business units and technical teams to create technical

specifications and test plans

. Provided technical insights to development team in the development of SQL

Server queries related to the project.

Joseph D. Jendrysik

. Involved in test plan development, regression testing, test plan

executions and user acceptance Testing (UAT) related to

all project and data warehouse initiatives

Accomplishments: Collaborated with key stakeholders to revaluate project

requirements, business requirements and

scope to get project milestones on track.

Business Systems Consultant

2007 - 2009

Mass Mutual Financial Group, Springfield, MA

Summary: Served as a permanent employee within the US Insurance Group's

Business Project Management Office to support the $70 million modernization

SAP based Service Orientated Architecture (SOA) project for Distribution

Service Systems (DSP). My primary focus was on data consolidation, data

warehouse, database development, business intelligence, reporting, process

improvements, Quality Assurance & Readiness related to this project.

Responsibilities:

. Devised and developed business requirements, Use Case development &

functional specifications related to DSP

reporting deliverables

. Collaborated with the business area, technical & QA teams to plan

implementation strategies related to project releases

. Orchestrated, developed and lead all development pertaining to Data

Warehousing & Business Intelligence reporting

. Managed and supported all production support problems and defect testing

related to Business Intelligence deliverables

Accomplishments: Created, implemented and trained both agile and

interactive development processes which greatly enhanced the business

client's experiences within report development process. Created process

improvements, best practices and roadmaps with greatly improved overall

department standards and practices.

Project Manager and Senior Systems Analyst

2006 - 2007

United Health Group, Hartford, CT

Summary: A permanent role as Project Manager & Senior Systems Analyst

within the Financial Services Group (FSG) and banking group in managing

high & medium risk projects in support 15+ downstream applications within

claims, eligibility and various other upstream stream applications.

Responsibilities:

. Managed tactical projects, devised estimates, project plans, track

deliverables, project milestones & budgets.

. Directed onshore & offshore technical development teams to create systems

designs and technical specifications

. Acted as a Liaison to bridge the analysis, technical gaps & establish

relationships between the business partners & IT

. Determined development impacts to current system processing and worked

with technical & business teams to address

the impacts through system enhancements

. Performed Gap analysis, risk assessments/mitigations of key projects,

milestones and deliverables

. Conducted project and requirement review sessions in establishing

timelines, objectives and overall project goals

. Run various project report meetings to review project health to escalate

potential issues to management for mitigations.

Accomplishments: Implemented a new quality assurance testing practices

including business acceptance test (BAT) and user acceptance testing (UAT)

for tactical projects within the FSG QA team and business stakeholders.

IT Consultant within the MMLISI Broker Dealer Investments Group

2006

Albano Systems (Short term contract at Mass Mutual Financial Group),

Springfield, MA

Summary: Served as a project consultant within the MMLISI Broker Dealer

applications group to provide production support, leadership, project

support and subject matter expertise related to commissions, back office

system support & technical insights to new data warehouse deliverables

under development.

Responsibilities:

. Worked with business partners and technology teams on the implementation

of various systems defects.

. Devised data analysis strategies and data maps to ETL developers which

dealt with the new data warehouse design

Accomplishments: Saved the organization approximately $100,000 by analyzing

a series of held commission payments that were on hold and determined they

were not payable to producers.

MetLife (formerly Citigroup/Travelers Life & Annuity), Hartford, CT

2001 - 2006

Project Manager

2005 - 2006

Summary: Served in a transition permanent role to support the integration

of Traveler Life and Annuity broker dealer system platforms into the new

MetLife back office system environments.

Responsibilities:

Joseph D. Jendrysik

. Provided Project Support, Business as usual & systems analysis for

existing Broker Dealer technology systems

. Served as Lead/Liaison in the support of MetLife's Sarbanes Oxley

compliance

Accomplishments: Completed the project integration efforts within a 9 month

period which greatly benefited MetLife

Team Leader - Tower Squares Securities

2001 - 2005

Summary: Served as permanent team lead to support the overall

implementation of both strategic and tactical based system initiatives for

both the Tower Square Securities Broker Dealer and Life servicing area.

Responsibilities:

. Collaborated with senior management to design, develop, and implement key

system initiatives

. Managed, directed project and development teams in the database/web

development of back office system initiatives

. Planned and executed all phases of project management for vendor related

projects

. Completed feasibility studies on various technical projects including

project estimate & cost benefit analysis (CBAs)

Accomplishments:

. Administrated all auditing and best practices regarding Sarbanes Oxley

(SOX) Compliance

..Implemented a $3 million new web reporting system that involved SQL

Server, Transact SQL T-SQL and Java.

. Created new disaster recovery and continuity of business plans per

Citigroup mandates.

. Performed a feasibility review to design and replace a legacy based

technology with a new web enabled system.

. Completed enhancements to reduce new account flow and suitability reviews

by 50%

EDUCATION AND PROFESSIONAL DEVELOPMENT

BS in Business Administration, Western New England College, Springfield,

MA; Major: Mgmt Info Systems

Professional Development

Sarbanes Oxley Compliance Regulations; Managing IT Projects, American

Management Association (AMA); Project Management Institute (PMI) PMP

Certification Studies; United Health Group Compliance and HIPAA regulatory

training;

Mass Mutual Six Sigma Lean Certification

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