Customer Service Sales

BRIAN PARKER

Cell: 774-***-**** ( Email: *********@*****.*** ( 3 Gordon

Road, Natick, MA 01760

EXPERIENCE

*/**** - */**** ***** AND IT MANAGER Blue Star Computer Corporation, Holliston,

MA

With AR/AP, Purchasing and Inventory Management Responsibilities.

Ran the company eBay store: 1,000 listings recurring monthly.

Created product information into our system and set pricing.

Responsible for opening and locking up the company on a regular

basis.

Processed sales and purchase orders.

Daily customer service communication via email, phone and IM.

Created and maintained company website averaging 1,000 in sales per

month.

Maintained a network of 9 computers and 6 servers.

5/2006 - WAREHOUSE ASSOCIATE Blue Star Computer Corporation, Holliston,

07/2007 MA

With shipping and testing product responsibilities.

Received incoming inventory (serialized and non-serialized) and

unloaded pallets from trucks.

Test and fix computer equipment (motherboards, hard drives,

processors, and monitors).

In charge of warehouse organization and materials.

Took Asset recovery trips to acquire pallets of inventory from

colleges, manufacturing companies, banks and other local companies

with old IT equipment.

Solder and de-solder capacitors on motherboards.

Shipped packages through USPS, UPS, FedEx, DHL, TNT. Up to 40

packages in a day.

2001 - 4/2006 SEMINAR LOGISTICS ASSOCIATE Parker Virtual Office Services,

Natick MA

Primary project: Provide logistics for 60 seminars/year held at

hospitals across the country.

Gathered materials, shipping boxes, tape and seminar giveaways.

Picked up print orders and supplies from client's main office on a

daily basis.

Kept logistics organized - reviewed tickler file weekly for

correctness. Monitored stock levels of on-hand material. Took

inventory counts of client stock. Proficient in Microsoft Office.

Controlled, updated and tracked motivational video schedule -

sharing 20 different videos/CDs among seminars. Assigned part

numbers to demo equipment.

Assembled marketing promo kits. Gathered and packed custom

workbooks, pens, nametags, impromptu items, awards, gifts,

giveaways, evaluations, agendas and other seminar needs.

Delivered time sensitive materials to client's shipping center.

Ensured process dates were reflected on forms. Monitored return

material to ensure that items were returned to stock.

Maintained equipment. Purchased office supplies. Photocopied files.

Faxed registration reminders. Framed, packed and shipped milestone

awards. Prepared mailings. Local deliveries.

EDUCATION

2001 - 2005 Natick High School, Natick, MA. Graduated.

A+ Computer Hardware and Software Training (1 Year)

2005 Mass Bay College, Wellesley, MA. One Semester: Computer Science

Major

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