Sales Customer Service

Location:

Posted:

August 09, 2010

Ellen J. Sperry

Lakeville, MA 02347

CAREER SUMMARY

Results oriented, creative professional with diverse administration

experience in high-paced environments. Demonstrated skills in identifying

problems and needs, formulating initiatives and delivering high-quality

services. Self-motivated with proven strengths and particular expertise in

office organization, customer service, vendor negotiations, event planning

and coordination, account management and expense control.

EXPERIENCE SUMMARY

. Ten years in a senior management administrative role

. Ten years in the financial services industry

. Ten years in the publishing/advertising industry

SKILLS AND ABILITIES

. Motivated and energetic self-starter with a can-do attitude

. Proven ability to work independently and use discretion when faced

with decision making

. Strong written and verbal skills

. Flexible and able to juggle changing priorities in a deadline-driven

environment

. Exceptional interpersonal, organizational, and problem solving skills

. Demonstrated ability to interface with senior management, Board

Members and clients

. Highly dependable with a strong professional demeanor

. Superior proficiency in Microsoft Office - Word, Excel and PowerPoint

EXPERIENCE

PNC Wealth Management, Boston, MA- Senior Executive Assistant

2000-present

. Provide comprehensive administrative support to Regional President

. Business and personal calendar management

. Gate keeping and screening telephone calls

. Schedule internal and off-site meetings

. Domestic travel and itinerary planning

. Manage all correspondence and communication with Advisory Board

. Create and submit expense reports

. Ad hoc projects

. Event planning to support company initiatives including company