DAWN MARSHALL, PMP Home: 303-***-****
Parker, CO 80134 Email: **********@*****.*** Cell: 480-***-****
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PROFILE: Dedicated professional with excellent communication, problem
solving and organizational skills. More than twenty years experience in
project management and software development for the Financial Services
Industry. Offers proven results with a client-focused, creative attitude .
HIGHLIGHTS OF QUALIFICATIONS
PMP Certified Business Analyst Client
Management
Systems Resource Scheduling User Training
Implementations
Operations Strategic Vendor
Management Planning/Budgeting Management
Trade Excellent Team Oriented
Shows/Marketing Communications Skills
SELECTED ACHIEVEMENTS
DELIVERED $3,000,000 software tool to a national clearing firm after the
initial project team was removed and the firm's own solution was rejected.
RESULT: Solution deployed on time and under budget to 280+ correspondent
firms with approximately 20,000 users.
PROPOSED AND DELIVERED alternate solution for a failing key cross-company
integration project, allowing phased implementation of project
deliverables. RESULT: Project was completed on the original schedule.
DESIGNED AND IMPLEMENTED insurance compensation system when vendor could
not meet their commitment. RESULT: Successfully implemented on-time
solution for accurate payroll processing.
MANAGED projects and designed solutions to integrate 3 subsidiary companies
into an enterprise-wide compensation platform. RESULT: Successfully
integrated all 3 subsidiaries in support of the corporate strategy.
DEVELOPED accelerated time line for Broker/Dealer merger activities, in
support of business desire to quickly achieve cost savings and meet
regulatory requirements. RESULT: Completed all system related merger
activities one month ahead of schedule.
CREATED enterprise-level data warehouse for Broker/Dealer customer
activity. Replaced agent-level downloads with full corporate download.
RESULT: Annual savings of $175,000.
TRANSFORMED Broker/Dealer equity-only software system by adding new
functionalities to include fixed income products. RESULT: Opened new market
opportunities generating $1,500,000 in sales revenues.
PROJECT MANAGEMENT PROFESSIONAL (PMP) CERTIFIED # 1323699
TECHNICAL APPLICATIONS
Methodologies: Scrum, Agile, SDLC, Internally-defined.
Programming: RPG, CLP, SDA, DDS, Query/400, DBU, RJE, FTP, Java, XML.
Platforms, Infrastructure & Databases: SQL, AS/400, Mainframe, Oracle,
Windows, .Net, Web-based.
Software & Applications: MS Office products including Word, Excel, Access,
PowerPoint, Project and Visio; BiSYS Paragon & Cash Receipts systems,
Callidus TrueComp software, and various other proprietary and vendor
applications.
DAWN MARSHALL, PMP Home: 303-***-****
Parker, CO 80134 Email: **********@*****.*** Cell: 480-***-****
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PROFESSIONAL EXPERIENCE
Fetter Logic, Inc. Denver, CO 2008-Presen
t
Sr. Product Manager Financial
Services Software
. Direct and manage cross-product integration project to create new suite
of functionality.
. Manage all aspects of the design, development and implementation of new
software products.
. Monitor and control scope, resources and budgets to effectively deliver
quality products.
. Manage client relationships to maximize satisfaction and promote long-
term partnerships.
. Provide business analyst and subject matter expert (SME) support.
Business Owner Senegal, West Africa 2005-2007
. Manage all functions related to budgeting, accounting, payroll
processing, and client invoicing.
. Effectively schedule and control business processes, inventory and
resources.
MONY Insurance / AXA Financial New York, NY 2000-2005
Sr. Project Manager Insurance
and Broker/Dealer
. Document requirements, implement process improvements and design
solutions for three subsidiary companies, with specific emphasis on
securities, insurance general agent and compensation systems.
. Manage project scope, resources and budgets to effectively deliver
quality products.
. Develop long-term, trusting relationships with clients by continuously
finding new ways to add value.
Secutron Corp. Denver, CO 1993-2000
Sr. Product Manager
Financial Services Software
. Effectively manage and prioritize client-related conversion, support and
development projects.
. Manage internal and external resources to deliver all projects on time
and within budget.
. Actively participate in pre-sale activities, product demos, RFPs, and
trade shows.
. Establish, maintain and enforce policies and procedures to ensure quality
client service and software integrity.
Dougherty, Dawkins, Strand, Inc. Minneapolis, MN 1989-1993
Operations Manager Municipal
Bond Broker/Dealer
. Manage and direct every aspect of a broker/dealer operations department.
. Establish procedures and controls to meet strict regulatory requirements.
. Document requirements and manage all aspects of system conversions.
Create and implement user training programs.
Minneapolis, MN 1980-1989
Norwest Bank Minnesota, N.A.
Trust Operations Officer
Securities Clearance, Trust Ops
. Manage and control all functions related to the clearance of securities
trades.
. Establish priorities and performance standards. Maintain a competent,
service-oriented staff.
. Develop, test and implement system enhancements. Provide training to
administrative and affiliate personnel.