Customer Service Accounting

R. KEITH WALKER

** ******* ****** **** *******, New Jersey 08053

Home: 856-***-**** ( Cell: 609-***-**** ( Email: *****-******@*******.***

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FINANCIAL & GENERAL ACCOUNTING MANAGEMENT

Variable Sales / Advertising / Auditing / Fixed Operations / Accounting /

Acquisitions and Divestments / Treasury / Inventory /Customer Service /

Investments / Strategic Business Planning / Contract Negotiation /

Budgeting / Financial Forecasting / Warranty/ Policy and Procedures.

Analytical, adaptable, multi-faceted financial operations executive who

performs well under pressure and is knowledgeable in all areas of finance

and business operations. Distinguished for driving operational growth,

leading negotiations and investigating and rectifying irregularities in

operations. Recognized as the go-to person in the organization for

operational, financial and customer service issues. Experienced in Excel,

Word, Quick Books, ADP, Reynolds & Reynolds and Maxwell.

Selected Achievements

. Wrote a detailed line business plan producing $1 Million in secured

equity loans resulting in successfully placing company in a breakeven

position. (Superior Chevrolet)

. Saved $5,500 monthly in bonus and incentive through successfully

negotiating a union contract that properly aligned wages and

incentives with production. (Superior Chevrolet)

. Negotiated a combined computer and telephone lease agreement which

saved $60,000 per year and increased efficiencies in data information

management. (Superior Chevrolet)

. Negotiated the purchase of two car dealerships each valued at

approximately $3 Million including licensing activities, ordering

inventory, leasing computers, telephones and furniture and hiring and

training of all personnel in addition to orchestrating and creating

company policies and procedures, checking accounts and lines of credit

totaling $10 Million with GMAC. (Thornton)

B.S. in Economics ( THE WHARTON SCHOOL of the University of Pennsylvania

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PROFESSIONAL HIGHLIGHTS

CONTROLLER Shoreline Grading & Excavating, West Creek, NJ

2009-2010

Financial person responsible for all accounting issues of the various

corporate entities.

. Coordinated all accounting policies and procedures for 9 entities.

. Established intercompany billing and reconciliation on a monthly basis.

. Instituted monthly closing procedures and statement preparations.

. Managed the job costing systems to guarantee accounting accuracy.

. Organized cash management processes for all the companies.

CONTROLLER Superior Chevrolet, Lawrenceville, NJ

2006-2009

Controller managing a single point location while providing accounting

support to a second franchise.

. Generated $300k in positive cash flow through merging two entitles

through liquidation of business.

. Renegotiated ADP computer contract resulting in a savings of $5,000

monthly.

. Instituted cost savings actions that led to breakeven financial results.

. Arranged 401k Plan and introduced benefit programs resulting in improved

employee morale and reduced turnover.

. Conducted monthly meetings to align bonuses with results resulting in a

cost savings of $5,500 in bonus and incentive payments each month.

. Organized administrative processes and procedures and streamlined

reporting to close month within 5 days.

R. KEITH WALKER PAGE TWO

CONTROLLER, Chrysler, Jeep, Dodge of Dayton, NJ

2006-2006

Short time assignment - Engaged to assist in the sale of location.

. Prepared financial data and forecasts necessary for sale of Franchise.

. Presented and discussed financials with prospective dealer/buyers.

CONTROLLER, Murphy Auto Group, Inc., Chester, PA

2005-2005

Short time assignment - Engaged to investigate financial irregularities and

evaluate second dealership.

. Reviewed and evaluated second location to determine viability resulting

in closure of facility.

. Recovered $194,000 in stolen cash over two-year period through

application of forensic accounting.

. Investigated and recovered $55,000 in forged check activity.

SECRETARY/TREASURER, CHIEF FINANCIAL OFFICER,

Thornton Buick, Pontiac, GMC, Inc., East Brunswick, NJ

1989-2005

Managed several dealership locations as Secretary/Treasurer. Championed

turnaround and restoration of facility in less than 30 days including

hiring personnel, ordering inventories, pulling licenses, implementing

computer systems and establishing lines of credit.

. Created business plans leading to acquisition of three franchised

locations.

. Increased profits by $100,000 per month through identifying special

finance market place and facilitating sale of additional 40 vehicles per

month.

. Coordinated the buy/sell process and agreements leading to purchase of

two additional dealerships which amounted to a profit for one of $150,000

after 6 months and the other for a profit of $260,000 after 26 months.

. Prepared budgets and forecasts to create a team attitude and promote

greater understanding of the financial effects of departmental decisions.

. Secured lines of credit of $10Million, managed cash flow and maintained

compliance with lender guidelines.

. Implemented security measures necessary to comply with legal issues

surrounding customer identity.

Other Experience: Public Accounting, Truck Leasing, Food Distribution and

Line-haul Trucking Industries

CERTIFIED PUBLIC ACCOUNTANT - Licensed C.P.A. (inactive)

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