Sales Customer Service

**-** ****** ******, ***** Orange, NJ *****

973-***-****

*******@*****.***

Robert Dassy

Objective

To secure a position in which effective sales, marketing,

client relations and administrative support skills will

have a valuable application and provide opportunities for

continued career growth.

Experience

2007-Present County Club Services Springfield, NJ

Customer Service Manager

. Responsible for providing guidance & oversight for all

private and commercial transportation, traffic, and parking

serves for special events throughout the tri state area.

. Responsible for the development plans and assist with event

expansions to ensure that events are successful and meet

organizational goals.

. Oversee events to ensure protocol is followed: ensure

integrity, and success of each event.

. Oversee and coordinate with account trainers and account

managers to maximize complete account satisfaction.

. Supervised staff of 50.

2005 - 2008 Enterprise Rent-A-Car Wayne, NJ

Used Car Sales Supervisor

. Responsible for 40,000 plus titles for registered vehicles

in fleet.

. Responsible for processing daily title pulls for the group,

updating all new documents in the system daily, and

processing monthly reports.

. Receive and account for all documents pertaining to

registered vehicles issued by various states.

. Record movement of motor vehicles documents throughout the

country.

. Assist in damage inventory management with regards to

timeliness of delivery and reconciliation.

. Process buyers orders.

. Work with business management to ensure accuracy of payment

timing.

. Work with large dealer groups to coordinate payment of

purchase vehicles.

. Supervised staff of 13 individuals.

2003 - 2005 Rent A Center Spring Valley, NY

Branch Manager

. Create, manage and execute plans to increase sales and

profit.

. Manage store performance, by reading and analyzing various

monthly reports.

. Manage and secure assets of company.

. Coordinate with sales and credit/collections manager to

increase revenue and maintain collections

. Oversee and manage store activities

. Negotiate finalized terms and conditions of contractual

sales agreements

. Supervised staff of 34 individuals

Education

Present South University

. Pursuing degree towards a BS in Business Administration

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