Eketa Patel
(H) 732-***-**** (C) 732-***-****
Emal: **********@*****.***
Summary:
. Excellent Analytical and project coordinating skills with professional
multi project management experience
. Excellent communication skills written and verbal with respectable
clients to manage and monitor ongoing projects.
. Ability to take part in challenging problems and resolving issues
related to networking areas.
. Extensive experience in tracking, planning, implementing,
documenting/Reporting and metrics Reports along with Requirement
gathering for delegated projects for internal and external purposes.
Project Management Skills/Experience:
. MS Visio Rational Rose, MS Project (PERT, Gantt Charts), Data
warehousing, Risk Management
. Sequence, Activity Diagrams, Class, & Use Case Diagrams MS Project
(PERT, Gantt Charts, Unified Modeling Language (UML)
. Team Work/Leading along with excellent people skills, Management
skills and Problem Solving skills
. Presentation skills, Multitasking skills, Organization Skills,
Excellent inter-personal skills, Leadership skills
AT&T (Telecommunication) Piscataway, NJ
Oct.2009 - Present
Project /Escalations Manager
. Facilitates and monitoring of VOIP migration projects from inception
to completion working as a advocate SPOC to provide maximum support
one ach project.
. Preparation/scheduling of router installation, configuration and
switches at Subscribers location
. Resolution of escalated issues from senior management, in maintaining
all project deadlines
. Requirement gathering and Monitoring of multiple Projects via
different internal databases to meet forecast Scope, through weekly
installs, configurations, weekly tasks
. Documenting, sharing, Facilitating meetings with clients to discuss
weekly milestones, project updating, concerns, in order to manage
budget, Risk, on each projects.
. Monitors project life cycle and customer requirements to meet
deadlines along with advocating a successful end result via
documentation and reports.
. Reporting/Implementing project documents, maintaining projects Daily
reports for higher managements and Major Clients.
Boots the Chemist (Healthcare Company) London, UK
Sep. 2007 - July 2008
Project Manager
. Managing internal external online projects to meet client
requirements, and communicate Scheduling project plan at executive
level along with arranging meetings
. Monitoring, Tracking, interpreting, and requirement gathering logical
data and object models to guide technical design decisions
. Responsible for documenting, reporting and planning through with team
members to build a portfolio of the existing project extension of new
products and stores online database extensions
. Analyzing and preparing various documentations and test procedure at
different stages of the project to test usability's and affectivity of
project plan
. Develop, manage and research strategies for new store plans,
suppliers, merchandising for scheduled/New projects.
Greenwich University (Education/Academic)
Admissions Officer/ I.T Department London, UK
Oct. 2005 - Jan. 2007
. Maintenance of Student database information, data entry, organizing,
and record keeping
. Maintaining Database Applications online information and web
administration
. Monitored/Editing online student events, media events, open evenings,
organizing university presentation with Local Media and open days via
online database and university internet.
. Project management of university projects such as, main student
database and new applicant system, cost management, scheduling
meetings, monitoring implementation for potential deadlines.
Education: BS. In Business Information Technology London UK
'University of Greenwich' 2007
Skills
Software: C#, C++, JAVA, HTML, VB.Net, Dreamweaver, SharePoint
Database: MS Office Access, PL/SQL, and Expert knowledge of MS office
Applications and Tools
OS: Windows 2003, Windows 2000, Windows XP, Windows 95/98, MS-DOS,
Activities/Achievements Fluent in Gujarati, English, Hindi and Basic Hindi,
a Part of a Children's Foundation, Silver Award in Academic Performance and
AT&T accredited Six Sigma Yellow Belt.