Quality Assurance Testing
Resume:
Nidhi Oswal
*******@*****.***
SUMMARY:
. Over 6 years of experience as a Business Analyst in different domains.
. Expertise in Software Development Life Cycle (SDLC) for several
projects
. Involved in client interaction and understanding requirements.
. Experience in preparing docs to be used by develops to implement
functionality for the client.
. Hands on experience in MS Office-MS Word, MS Excel, MS Access, MS
PowerPoint.
. Worked on projects using Visual Studio 2005/2003, C#,ASP.Net 1.1/2.0,
XML, Winforms, Webforms, JavaScript. SQL Server 2005/2000, N-
Tier,Business Logic and Object Oriented concepts.
. Ability of presenting progress report to clients using various
statistical tools.
. Interaction with the clients for new enhancements.
. Develop business functional requirements documents.
. The traceability matrix for recording the requirements through each
stage of the requirements gathering process.
. Develop flowcharts of proposed process and technology solutions
. Documentation of the enhancements supported/not supported by the
application.
. Involvement in Organizational analysis, system analysis, financial
analysis, process analysis.
. Handling proper balance between clients requirements and client
specification.
. Conversion of business details into technical documents.
. Detailed understanding of system flows, system functions, and Business
Requirements.
. Development of user cases.
. Experience in creation of mapping documents, meeting with project
stakeholders to review mapping documents
. Dividing workload between different groups as per the challenges given
by the client.
. Worked as a business planner with manager and client.
. Worked as a subject area expert with application design and architect
area.
. Understanding in business rules and requirements for technical
systems.
. Involved in Business process modeling.
. Understanding of analysis of the organization's policies and market
business approaches
. Involved in analysis of the organization business strategic needs.
. Report generation and documents management.
. Ability to work under pressure and simultaneously on multiple projects
and capability of working under aggressive deadlines.
. Aggressive to meet deadlines of project modules deliveries.
. Well versed to follow all quality assurance processes.
. Capable of delivering optimized, effective and well documented code
with strict adherence to quality standards and delivery schedules.
. Worked as a Quality Analyst for almost all of the projects.
. Well versed to follow all quality assurance processes.
. Capable of delivering optimized, effective and well documented code
with strict adherence to quality standards and delivery schedules.
. Interacting with End users and gathering requirements to develop QA
Testing Strategy.
. Experience with Mercury Automated test tools like WinRunner,Load
runner and QTP.
. Experience with HP Quality Center (QC)
. Involved writing Test Plans, Test Cases and Developing & Executing of
Test Scripts.
. Well versed with White Box testing, Black Box testing, Functional
testing, GUI testing, System testing, Integration testing, Security
testing, Performance testing and Regression testing.
. Good communication skills, coupled with very positive user interaction
and team spirit.
EDUCATIONAL QUALIFICATION:
. Bachelor of Engineering (CSE)
. Intermediate (C.B.S.E)
. High School (C.B.S.E)
EXPERIENCE:
Capital One, Plano, TX REO Workflow Technology
Role: Business Analyst/QA Analyst March 10 - July 10
REO Workflow Technology was developed by Mortgage department to streamline
three independent operating REO departments into one functionalized area
which mitigates financial loss and legal risk for Real Estate Owned. It is
designed to standardize policy and procedures, develop loss authority and
expense matrices to hedge single point of risk. The application aimed at
transferring REO assets to one single system of record.
Responsibilities:
1. Client interaction for requirements gathering.
2. Maintaining right balance between clients and vendors.
3. Creation and management of System Requirements, Business Requirements
and other documents.
4. Created Timeline Diagrams, Data Flow Diagrams, Process diagrams and
Data Mapping Diagrams in MS Visio for the implementation.
5. Documenting various step by step processes for different departments
as per their roles and responsibilities.
6. Worked on Feasibility Analysis and Gap Analysis of the project.
7. Involved in Risk Management and Mitigation Plans
8. The traceability matrix for recording the requirements through each
stage of the requirements gathering process.
9. Creation of various UML diagrams such as Sequential diagrams and Use
Cases.
10. Involved in business process modeling.
11. Client interaction to keep them updated with various developments in
the application.
12. Meeting with project stakeholders to review mapping documents.
13. Coordination of various teams acting as stakeholders
14. Analyzing problems and coming up with options.
15. Worked on various LPS tools.
16. Experince with MSP(Mortgage Servicing Platform) and Passport.
17. Coordinating between different departments acting as stakeholders.
18. Setting up meetings as one point contact for the team and giving
presentations.
19. Coordination with 3rd party members like LPS, Equator etc
20. Training different stakeholders as per their roles and
responsibilities.
21. Driving testing meetings and coordination between testers and business
users
22. Testing the internal processes and business workflows in the Equator
Workstation
23. Testing end to end connectivity engaged in the process.
24. Smoke testing to test desired functions of the application.
25. Regression testing after bug fixing by clients.
26. Managed test plan, test cases and the test scripts.
27. Documented test strategy and the test cases.
28. System testing of the application in different scenarios.
29. Load testing with the maximum load on the application.
30. Full system testing after releases by clients.
31. Involved in manual testing of the enhancements.
32. Integration testing of the application.
33. Reporting all issues in Quality Center.
34. Tracking bugs and creating reports for stakeholders.
LPS, Houston, TX Desktop Loss Mitigation
Role: Business Analyst / QA Jan 08 - Feb 10
Analyst
Desktop Loss Mitigation is an application dealing in mortgage and
foreclosure. The application provides complete solution to deal with
default situation. It is being used by many banks/financial institutions
across the country. This mortgage application has full support of
disposition/resolution of each loan. The application is up to date with
new policies. The application is developed using ASP.Net 2.0, VB.Net, VB
Script, Java script and SQL Server 2005 with features like Webservices,
Masterpages, User controls, CSS files, Java script etc. The application has
implemented role and client based security.
Responsibilities:
. Client interaction for the demo and various functionalities of the
application.
. Client interaction to capture requirements.
. Modification of requirements in the company specific and developer
friendly format.
. Negotiating on different requirements which our application supports
or does not support.
. Dividing workload between different groups as per the challenges given
by the client.
. Client interaction for updating them with various developments in the
application.
. Creation of various Dataflow diagrams, Process diagram etc in MS
Visio.
. Creation of various reports to be handed over to the client and the
team
. Client involvement during various enhancements.
. Creation of various UML diagrams such as Sequential diagrams and Class
diagrams and Use Cases for the requirements.
. Submitting developments to the clients
. Reports and documents generation using MS Access.
. Interaction with the clients for new enhancements
. Full reports and developments report
. Worked on MSP (Mortgage Servicing Platform) and Passport.
. Documentation of the enhancements supported/not supported by the
application.
. Involvement in Organizational analysis, system analysis, financial
analysis, process analysis.
. Understanding in business rules and requirements for technical
systems.
. Understanding of analysis of the organization's policies and market
business approaches
. The traceability matrix for recording the requirements through each
stage of the requirements gathering process
. Handling proper balance between clients requirements and client
specification
. Conversion of business details into technical documents.
. Experience in creation of mapping documents, meeting with project
stakeholders to review mapping documents
. Report generation and documents management.
. Full understanding of Object-Oriented Programming concepts of
interfaces, inheritance, abstraction and polymorphism.
. Created various SQL scripts.
. Created various CSS, user controls for designs and styling of the
forms.
. Detailed understanding of system flows, system functions, and Business
Requirements.
. Design detailed testing strategy required for the project.
. Finalizing the test plan and test cases with clients.
. Responsible for verifying Quality procedures related to the project.
. Involved in Functional, Integration, Regression, User Acceptance, GUI
and Stress Testing.
. Creation of various rules required by clients on top of the
application.
. Validating against client specifications.
. Implementing client specific enhancements in the application.
. Involved in manual testing of the enhancements.
. Created and maintained user and technical documents.
. Creation of various rules required by clients on top of the
application.
. Validating against client specifications.
. Implementing client specific enhancements in the application.
. Involved in manual testing of the enhancements.
. Created and maintained user and technical documents.
KPMG, Woodcliff Lake, NJ Pursuit Resource center
Role: Business Analyst March 07 - Aug 08
Pursuit Resource Center (PRC) is an intranet application and was developed
on the .NET 2.0 framework using ASP.NET 2.0, VB.NET and SQL Server 2005.
This application was developed for KPMG marketing department, which was
used to automate the process of creating High Level Business Proposals for
different clients.
Responsibilities:
. Requirements gathering from clients(in house)
. Maintaining technical documents
. Report generation of the advancements
. Submitting developments to the clients
. Worked as a business planner with manager and client.
. Reports and documents generation using MS Access.
. Interaction with the clients for new enhancements
. Documentation of the enhancements supported/not supported by the
application.
. Detailed understanding of system flows, system functions, and Business
Requirements.
. Experience in creation of mapping documents, meeting with project
stakeholders to review mapping documents.
. Creation of various UML diagrams such as Sequential diagrams and Class
diagrams and Use Cases for the requirements.
. Worked as a subject area expert with application design and architect
area.
. Involved in business process modeling.
. Involved in analysis of the organization business strategic needs.
. The traceability matrix for recording the requirements through each
stage of the requirements gathering process
. Helped in creating and implemeting various interfaces,user controls
and classes in ASP.Net using VB.Net,SQL Server.
. Used JavaScript in the application
. Involved in manual testing of the application.
. Handling proper balance between clients requirements and client
specification
. Conversion of business details into technical documents.
. Documents management and Report generation.
Cendant Travel Web (CTW), Cendant Travel Web
Parsippany, NJ
Role: Business Analyst/QA Analyst Jan 06 - Feb 07
Cendant Travel Web is a web based application which enables the End user to
make bookings, get offers for various products like Flights, Cars, and
Hotels present across the Globe. It is basically a website, having
different Web Pages depicting the various stages of Bookings.
Responsibilities:
. Client interaction for the demo and various functionalities of the
application.
. Requirements gathering from clients.
. Modification of requirements in the company specific and developer
friendly format
. Negotiating on different requirements which our application supports
or does not support
. Client interaction to keep them updated with various developments in
the application.
. Worked as a business planner with manager and client.
. Involvement in Organizational analysis, system analysis, financial
analysis, process analysis.
. Worked as a subject area expert with application design and architect
area.
. Understanding in business rules and requirements for technical
systems.
. The traceability matrix for recording the requirements through each
stage of the requirements gathering process
. Creation of various reports to be handed over to the client and the
team
. Client involvement during various enhancements.
. Submitting progress charts to the clients using various presentations.
. Documentation of the enhancements supported/not supported by the
application.
. Report generation and documents management.
. Assissted in various webforms used in the application using and ASP.
NET.
. Involved in creating master pages for the application Using ASP.NET
2.0.
. Participated in creating various stored procedures and SQL Query in
SQL Server
. Created CSS files for design and styling of the controls.
. Used JavaScript in the Application
. Performed regression, functional testing, Smoke testing, production
testing, black box testing, user interface testing.
. Validated the data on the PDF documents.
. Managed test plan, test cases and the test scripts.
. Integration testing conducted to make sure data was fed to the
downstream applications
. Implementing client specific enhancement in the application.
. Created and maintained user and technical documents.
. Implementing client specific enhancement in the application.
. Created and maintained user and technical documents.
Airtel Telecom, Delhi, India Work Force and Dispatch Management
System
Role: Business Analyst Oct 04 - Dec 05
Work Force and Dispatch Management System (WFDMS) is a state of the art,
flexible tool to completely automate and optimize field service function of
a medium to large organization. It was developed in ASP.Net using C#,SQL
Server 2003,Winforms. WFDMS provides for efficient management of field
force personnel by better task allocation, roster management, automated
dispatch and scheduling, and real time information availability to field
force through mobiles.
Responsibilities:
. Requirements gathering from clients(in house)
. Maintaining technical documents
. Report generation of the advancements
. Submitting developments to the clients
. Interaction with the clients for new enhancements
. Involved in business process modeling.
. Creation of various UML diagrams such as Sequential diagrams and Use
Cases for the requirements.
. Creation of various dataflow diagrams using MS Visio.
. Understanding of analysis of the organization's policies and market
business approaches.
. Involved in manual testing of the enhancements.
. Involved in analysis of the organization business strategic needs.
. The traceability matrix for recording the requirements through each
stage of the requirements gathering process
. Reports and documents generation using MS Access.
. Documentation of the enhancements supported/not supported by the
application.
. Detailed understanding of system flows, system functions, and Business
Requirements.
. Experience in creation of mapping documents, meeting with project
stakeholders to review mapping documents
. Coordinated with QA team for UAT.
. Handling proper balance between clients requirements and client
specification
. Conversion of business details into technical documents.Report
generation and documents management.
Marc International, India Customer Investigation Database
System
Role: Business Analyst/QA Nov 03 - Sep 04
Analyst
Customer Investigation Database System is an intranet web based
application. It enables the users to capture details of any fraud spotted
happening in the system. Details viz. incident date, loss amount, details
of suspects, investigation details, legal action and recoveries against any
loss.
Responsibilities:
. Requirements gathering from clients(in house)
. Creating business requirements.
. Conversion of business details into technical documents.
. The traceability matrix for recording the requirements through each
stage of the requirements gathering process
. Assissted in designing and developing of Web pages using ASP.NET and
HTML.
. Helped in creating css files for styling the Web pages.
. Worked as a subject area expert with application design and architect
area.
. Understanding in business rules and requirements for technical
systems.
. Involved in analysis of the organization business strategic needs.
. Report generation of the advancements
. Submitting developments to the clients
. Performed regression, functional testing, Smoke testing, production
testing, black box testing, user interface testing.
. Validated the data on the PDF documents.
. Managed test plan, test cases and the test scripts.
. Integration testing conducted to make sure data was fed to the
downstream applications
. Implementing client specific enhancement in the application.
. Created and maintained user and technical documents.
. Interaction with the clients for new enhancements
. Documentation of the enhancements supported/not supported by the
application
. Handling proper balance between clients requirements and client
specification
. Report generation and documents management.
. Involvement in UAT
TECHNOLOGIES:
Methodologies Waterfall Methodology (SDLC)
Requirement Modeling Tools MS Visio 2003, UML
Packages MS Office Suite 2003 & 2007, MS Word 2003 &
2007, MS PowerPoint 2003 & 2007, Advanced
MS Excel 2003 & 2007, MS Access, SSRS
Programming Lang. / Web Object Oriented Programming : C++
Technologies ,ASP.Net,C#, VB.Net,IIS,JavaSript ;
HTML,CSS, VB Script
Relational Databases SQL
Operating Systems Windows Server, Windows 98, Windows XP,
Windows 2000, Unix
Version Control CVS
Testing Tools WinRunner, LoadRunner,QTP,Quality
Center(QC)
Issue Tracking Software Quality Center
Note: References can be furnished on request
Contact this candidate