M i randa S Richardson

*** * **** *******, *** Vegas, Nevada 89119

702-***-**** abl30e@r.postjobfree.com

Business Analyst

Dynamic, passionate, creative, and results driven Business Analyst with proven record of achievement in project execution and

implementation complemented with extensive quality assurance experience. Demonstrated track record of championing new

information technology project initiatives and employing “out of the box” thinking abilities. Outstand ing full cycle project

management, presentation, and follow up, combined with solid skills in documentation, quality assurance process, mentoring

and training, and customer service. Excellent troubleshooter, communicator, and motivator; flexible, loyal, and quick learner

with strong work ethic.

CORE COMPETENCIES

Full Cycle Project Management COGNOS

Budget Management PMBOK

Application Documentation Team Building

Research and Development Web Development Applications

User Training Microsoft Office Suite

Quality Assurance File Management Systems

Content Management Project Management Applications

Internet/Intranet Portals Data Modeling

CAREER WORK PATH

MIRANDA S RICHARDSON, LLC Las Vegas, NV

Consultant Internet Services / Owner 2010 Present

Consult for small businesses and start up companies in their internet development and marketing projects including oversee

contractors to reach client goals.

Research for and present to potential clients including responses to Requests for Proposals.

Provide a complete range of internet consulting services including website design, development, publishing and marketing

including Search Engine Optimization.

Create and execute internet based marketing and promotional campaigns.

SELLINGSOURCE.COM Las Vegas, NV

Business Analyst 2007

Responsible for understanding client's various project goals and creating project plan.

Responsible for gathering requirements creating and overseeing deadlines for project execution.

Work directly with clients and teams in managing quality control and implementing project phases. Including

controlling issue tracking and resolution.

Manage project updates and change notification distributions.

Coordinate user test cases and issue tracking.

Creating training documentation and progress reporting as required.

EPSILON Dallas, TX

Business Analyst 2005 2006

Gathered organizational goals and objectives based on business and operational requirements or regulations for client

applications.

Team manager in building custom cost effective applications improving work processes, accuracy and achieve client

business goals.

Manage project timeline, milestones and client requests using MS Project, Excel spreadsheets.

Create and provide weekly data reports using SQL queries.

Page 1 of 3

M i randa S Richardson

330 E Warm Springs, Las Vegas, Nevada 89119

702-***-**** abl30e@r.postjobfree.com

Manipulate client data for cleansing and upload to current systems using MS Access.

Manage workload for team of developers and other Business Analysts.

Key Accomplishment:

Automating corporate wide process expanding into an international web based application. (in second phase)

Project automating processes by incorporating and expanding currently used applications. (in progress)

Implement project tracking and change control database for all projects.

CUSA, LLC Dallas, TX

Business Analyst 2004 2005

Manage contractors in the development of company internet and intranet site.

Responsible for learning and understanding client's business and organizational processes.

Responsible for gathering project requirements, documenting user cases and creating functional and business requirements

for development.

Prepare weekly statistical data for presentation using MS Access and MS Excel.

Facilitating full project cycle working directly with developers overseeing milestones and timeline expectations.

Conduct user case tests Quality Assurance in implementing applications through completion, exceeding client expectations

with deliverables.

Key Accomplishment:

Successful acquisition of corporate website from parent company.

Re design and implement new corporate website incorporating newly acquired businesses including Forms, Graphical

User Interface and back end functionality.

Designed and implemented company Intranet site including interactive forms for employees.

EMORRIS MARKETING Chicago, IL

Consultant 2003

Mine for potential clients using social, print and internet media.

Create and manage databases containing contact information for target market and demographic campaigning.

EQUITY OFFICE PROPERTIES Chicago, IL

Application Support Specialist 2001 2002

Team member in planning and implementing corporate applications including Lotus Notes corporate fax solution and

Angus Anywhere.

Responsible for gathering project requirements, monitoring milestones and performing QA testing.

Create and audit testing processes and methodologies.

Design Notes based project and issue tracking databases.

Lotus Notes Database Administrator 1998 2001

Responsible for application and server installation, maintenance and support in a 1700+ user environment.

Team Lead on company wide budget program, fax application/server and engineering application planning and

implementation.

Research and development for integration of company level and department level used applications.

Team member for the implementation and creation of documentation of Domino.Doc.

BLU MARKETING Chicago, IL

Manager Assistant 1993 1996

Mine for potential clients using social, print and internet media.

Create and manage databases containing contact information for target market and demographic campaigning.

Team member for event planning from client conception to day of execution.

Oversee event staff fulfillment including hiring and training.

Manage day of event execution exceeding client expectations.

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M i randa S Richardson

330 E Warm Springs, Las Vegas, Nevada 89119

702-***-**** abl30e@r.postjobfree.com

OTHER RELEVANT CAREER

KELLER WILLIAMS Las Vegas, NV

Investor Consultant 2007 Present

INFYNITE POSSIBILITIES Las Vegas, NV

Owner/Internet Business Consultant 2002 2004

CENTEX HOMES Dallas, TX

Business Analyst (Laid Off) 2006

EDUCATION

Bachelors in Philosophy in Communication Systems

• Northwestern University, Evanston, IL, Awarded May 2003

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