Project Manager Customer Service

Anant A. Badrayani, PMP Phone: 512-***-****

Email : **********@******.**.***

OBJECTIVE Seeking challenging project management position with focus on simplifying technology

deployment.

SUMMARY

• Extensive experience in managing enterprise IT project life cycle through all phases.

• Expertise in managing projects within Information Systems, Customer Service and Manufacturing

environment.

• Strong background in driving projects to implement data driven applications, web based

applications and backend applications.

• Extensive knowledge and experience in cost, time and risk management.

• Experienced in Agile and traditional SDLC Project Management methodologies.

• Strong background in network services and data center configurations.

• Strong technical background in system architecture, system design and network administration.

• Proven skills in managing projects within budget and on schedule.

• Proven skills to bridge technology and business goals to provide effective solutions.

• Experienced in interfacing with various key business organizations including, SMB, Finance,

Operations, Shared Services and IT.

• Strong background in software design and deployment which is helpful during business analysis

and decision making.

• Effective team player and identified in current organization as a key talent, nominated as a

candidate for management backup group.

• Experienced in SOA based implementations.

EDUCATION

• M.S. Executive Software Engineering, University of Texas, Austin, 2004.

Project: PKI (Public Key Cryptography Infrastructure).

• Master of Computer Management, Pune University, India, 1998

• Bachelor of Computer Science, Pune University, India 1993

• PMP Certified.

PROFESSIONAL SKILLS

Platforms: IBM Power Series Servers, AIX, Unix, Linux, RS6000, QNX, Weblogic, WebSphere,

Webmethods, IBM Rational Team Concert.

Programming: C, C++, C#, Perl, Python, .NET, Java, Unix Shell Scripting.

Business Software: Essbase, Business Objects, MS Project, MS Visio.

RELEVANT EXPERIENCE

Dell IT Austin, TX Jan 2005-Present

Project Manager

Currently working on data warehouse technology migration project. Using Agile sprint releases to

deploy critical activities. Working closely with risk management consumer and SMB groups to create

new data models. Developed business objects reports for various universes to provide drill down data

view to executive management. Managing technical requirements for new Teradata database design.

Managing SAS infrastructure migration efforts. Working with global teams to create, document and

validate BRDs to ensure all requirements are addressed. Documenting and tracking all defects

through quality center to provide concise view of current efforts.

Managed infrastructure environment deployment project. Agile project methodology was used to

speed up environment setup to avoid production deployment holdup. Project teams were located in

Brazil and US. Managed budgeting and vendor analysis to choose solution which comply most of

requirements. This infrastructure was setup to address development, QA and performance

environments. Actively engaged with server teams to select correct hardware and layout for these

environments. Involved with network services to design and deploy 3DNS and bigip structures.

Project was completed successfully on time and helped development teams across the globe to

effectively deploy multiple releases. Project tracking and budget management was done in MS-

Project.

Managed Quest Software’s Foglight application suite deployment across two data centers. Foglight is

customer experience monitoring tool. This is used to enhance customer experience and iron out any

technical issues faced during online transactions. Engaged with network services to properly configure

3DNS and bigip configuration across two data centers.

Managed deployment of Opus and Essbase servers. These are business application suite used widely

for document management and business forecasting. These servers are deployed in two different data

centers.

IBM, AIX Server Group, Austin, TX July 1998 – Dec 2004

Software Engineer

Managed projects providing AIX systems solutions. Managed development of AIX FVT suite

development. Performed as Test Team Lead for AIX Kernel FV to ensure product stability and

reliability. Implemented AIX shared library solutions that helped customers use shared library

functionality effectively.

• AIX Kernel (v 4.3-5.3) development.

• Functional verification and testing.

• Leader in verifying PKI technology embedded in AIX kernel.

IES, Montreal, Canada, July 1995 – July 1998

Project Manager

Directed newly created organization, establishing processes to provide periodic releases and creating

new functionality within company’s flagship product based on QNX. Designed and developed

company’s pioneering product in weather data processing and satellite imagery.

• Requirements gathering, analysis to design and deployment of key products across the globe

(Canada, India, Thailand and Hong Kong).

• Vendor Analysis and negotiations.

• Designed, developed and deployed engine parameter monitoring system to control temperature,

pressure parameters.

• Developed and deployed data collection platforms for weather pattern analysis.

Sakal Papers, Pune, India, Sept 1990 – June1995

Programmer Analyst

• Designed and developed network software system to connect regional offices for news transfer.

• Designed and developed news conversion program for interoperability between various news

collection systems.

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