Manager Sales
Resume:
KAREN DOWNING
Carmel, IN *****
*****-*******@****.**.***
A professional with business, legal, and information technology background
seeks a position that will utilize experience in communicating,
implementing, and managing organizational objectives.
Areas of Expertise:
Communication - written, verbal, and Project management and coordination
interpersonal Research and problem solving
Planning and systemizing Computer applications programming
Personal computer skills - Microsoft skills
Windows, Word, Excel, Access, Developing and maintaining
Outlook and Lotus Notes organization standards and
procedures
Analysis tools and decision
implementation
PROFESSIONAL EXPERIENCE
BUSINESS ANALYST II (December 2007 -
present)
SMC Corporation, Indianapolis, IN
. Gather and maintain inventory information as required to maximize
sales and inventory turns.
. Support North American inventory management with analysis, forecasts,
recommendations and purchases - $180 million pneumatics inventory in
27 locations
. Systems literate - ability to run queries, write reports, extract data
and manipulate it
to perform detailed analysis - ad hoc and scheduled reports.
. Identification and analysis of key metrics and business drivers.
. Minimize financial impact of obsolete product phase-out.
. Work with new product marketing to ensure availability of items upon
introduction.
BUYER and INVENTORY PLANNER (August 2006 - December
2007)
Telamon Corporation, Carmel, IN
. Telecommunications materials sourcing and purchasing. Centralized
maintenance and planning of inventories for 3 national distribution
points.
. Worked closely with project managers, sales personnel and vendors,
negotiating pricing, shipping and meeting customer needs.
LEGAL ASSISTANT, INTELLECTUAL PROPERTY LAW (October 2005 - April
2006)
Maginot, Moore & Beck, LLP, Indianapolis, IN
. Worked with primarily technical invention patent prosecution filings,
document drafting, patent defense litigation preparation and
organization.
. Managed client case load and communicated with clients.
PARALEGAL INTERN (Summer 2005)
Marion County Public Defender Agency, Juvenile Division, Indianapolis, IN
. Worked in the juvenile courts, facilitating the assignment of public
defenders to clients and assuring that appropriate representation was
occurring.
. Experienced in litigating and assisting with case management.
QUALITY ASSURANCE AUDIT ANALYST (1986 - 2001)
Safeco Insurance, Indianapolis, IN
. Implemented, managed, customized, and maintained purchased software
used by company systems to more efficiently process addresses. Chosen
as new release beta test site for vendor due to success in finding
problems and suggesting solutions.
. Participated in productivity enhancement committee. One of the more
significant outcomes was the creation of the Business Analyst
positions, which act as liaisons between programmers and users.
. Researched, systemized, and documented monthly user evaluations of IT
department's responsiveness to user's requests. After two years,
evaluations were discontinued as the purpose was achieved: almost all
user responses were positive.
. Managed IT department established and proposed programming standards
and procedures.
. Audited new computer programs, system documentation, disaster recovery
plans, and design of new computer screen layouts.
. Maintained files and tables used across department systems.
COMPUTER PROGRAMMER & SYSTEMS ANALYST (1980 - 1986)
Safeco Insurance, Indianapolis, IN
. Mainframe computer program analysis, design, coding, and testing of
financial management applications.
ASSISTANT BUYER (1977 - 1980)
Children's Clothing, L. S. Ayres and Company, Downtown Indianapolis, IN
. Supported the buyer in all aspects of purchasing, maintaining
inventories, and
sell-through of merchandise in 13 stores.
. Exclusively responsible for maintaining Scout Shops in all stores and
all stores' inventories of staple items.
DEPARTMENT MANAGER (1976 - 1977)
Misses Ready-to-Wear and Children's Departments
L. S. Ayres and Company, Southtown Mall, Ft. Wayne, IN
. Supervisory and sales responsibilities.
. Promoted from Manager of the Children's Department to Manager of
Misses'
Ready-to-Wear Department, the store's highest volume department.
. Regularly exceeded sales goals.
EDUCATION AND CERTIFICATIONS
. B. S. in Business Administration, Major in Marketing (cum laude)
West Virginia University, Morgantown, WV
. Paralegal Certificate (2005 - 4.0 GPA)
IUPUI, Indianapolis, IN
. Certificate in General Insurance - Insurance Institute of America
. Lotus Notes Domino "Developer Fundamentals" Certificate
. International Fluid Power Society classes
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