Marketing Management

Katelyn M. Griffin

** ****** **

Morristown, NJ *7960

cell: 908-***-****

*************@*****.***

Objective: To obtain a challenging position that will utilize my experience in marketing operations,

data analysis and reporting.

Skills:

• Excellent time management, motivated quick learner.

• Ability to prioritize with a great attention to detail.

• CRM system (ACT!) and Crystal Reports.

• Advanced proficiency in Microsoft Office.

Work Experience: A Fluent Vision, L.L.C. Roseland, NJ

9/1/08-present Operations Coordinator

• Responsible for data collection and reporting on weekly/monthly/quarterly basis to

clients including Citrix, Cisco, SAP, and HP.

• Daily CRM (ACT!) maintenance and customization to fit the client needs and data

collection preferences.

• Using queries to pull territory and call lists from ACT for the team to use daily.

• Responsible for layout and processing of new projects in the database, and relaying this

process to the team.

• Using Boolean logic in Crystal for report writing, customization, and data analysis.

• Monitoring team’s results and identifying trends and opportunities in the pipeline.

• Produce daily status and workload reports for the team, supplying results and analysis to

the team supervisors.

• Train new employees on usage of ACT, as well as their daily operations.

• Management of our Citrix admin for productivity, quality, and accuracy.

• Human resource responsibilities including job advertisement management and resume

pre-screening.

7/5/06-8/31/08 Inside Channel Consultant (ICC)

• Facilitated channel marketing programs with Value Added Resellers (VARs) engaging

them in sales and marketing programs to increase their profits and build manufacturer

loyalty; assisted in developing the call methodology

• Delivered one-on-one and group webinars to C-Level Executives at VAR’s to help

generate more demand for their solutions/products

• Analyze common trends and observation in the industry to improve client’s effectiveness

of program implementation.

Education: Fairleigh Dickinson University, Madison, NJ

Bachelor of Science in Marketing Minor: Computer Graphic Design

Graduated Magna Cum Laude in May 2006

Activities: The Leukemia & Lymphoma Society, Team in Training

Sprint distance Triathlon June 2009

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