Customer Service Sales
Resume:
Lisa M. Reynolds
Atlanta, GA **331
(404) 542.-9259
***********@*****.***
Dedicated Health Information Tech with six years experience as well
as Customer Service
Experience
Piedmont Health System, Atlanta, GA 11/07-04/
Health Information Tech 09
Review records for completeness, assemble in standard
order, file
Locate and check out records to designated departments
Systematize reports and correspondence in records
Repair and purge charts as needed
Release requested information in accordance with facility
policy and state/federal regulations
Comply with local, state and Federal regulations (HIPPA,
OSHA, etc.)
Grady Health Systems/GA Cancer Center, Atlanta, GA
Health Information Tech 11/03 -
Develop effective solutions to best support staff and 3/07
customer needs
Organize required charting information for related clinics
in the GCC for physicians and staff
Release requested information in accordance with facility
policy and state/federal regulations
Filing, charting and quick reviews
Locate and check out records requested by departments
Comply with all Federal, State, Local and institutional
policies (HIPAA, OSHA, etc.)
Other duties as assigned
Rich's Department Store, Atlanta, GA 11/02 -
5/04
Sales Associate
Prepare and deliver projected sales expectation to managers and
executives
Follow up and generate leads for seasonal sales
Provide quote rates, answer questions and explain discount offers to
prospective customers
Assist in the development and execution of merchandise maintenance
Assist customers with purchases
Day to day financial transactions
Atlanta Gas Light Co, Atlanta GA 6/95 -
3/00
Accounting Clerk
Invoicing, Billing and Collections
Customer Service
Prepare sales reports and various general office duties
Process customer payments utilizing NCR equipment
Assist with orders for LIHEAP (Low Income Heat Assistance Program)
using AGLC CIS
Southern California Edison, Carson, CA
12/79 - 4/94
New Business Clerk/Credit Specialist/Cashier
Process inspections from local Department of Building and Safety
Coordinated meter order services
Process customer payments, daily sales, data and field requests for
delinquent accounts
Prepare sales reports, balance A/R ledger, and general clerical
duties
Education/Special Skills
Medical Terminology Certificate
Ability to create a positive and professional business relationship
with patients, customers,
physicians and staff
Demonstrate knowledge of laws and regulations pertaining to health
information (e.g.
JCAHO, HIPPA, OSHA
Ability to provide exceptional customer service
Ability to plan and prioritize duties
Professional References
Available on request.
Contact this candidate