Customer Service Sales

Lee E Wright

**** ****** ******* **, **********, GA

404-***-**** ******@*******.***

Who I am:

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Punctual Creative

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Team Player Triathlete

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Personable Seasoned

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Reliable Goal Oriented

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Committed Professional

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What I have done:

• Managed seven state $2,000,000 territory

• Worked closely with decision makers in the food, chemical, and aggregate industry to produce

intermediate packaging solutions

• Actively grew territory through persistent sales calls and presentations

• Was primary contact for global business partners to ensure accurate and timely receipt of

presentations and products

• Booth design, set-up, and manned for multiple industries

• Executed new product roll out plan focusing on key customers and sample system

• Give sales presentations focused on customer needs and the solutions available

Where I’ve been:

M-Tech Systems, Atlanta, GA

Technical Support June 2010-Present

• Restore customer databases for troubleshooting

• Field and record customer issues for follow up

• Participate in new version testing for quality assurance

Bulk Lift International, Alpharetta, GA

Regional Sales Representative May 2007-April 2009

• Achieved plant specific yearly quota in 9 months

• Maintained and grew seven state territory through weekly travel and appointments

• Actively pursued new customers accounts and inquiries obtained via website, ad

responses, and trade show booth visits

• Maintained customer base through customer service and on-site visits

• Grew customer base through market research and cold calling

• Attended and participate in related industry trade shows

• Provided accurate response to RFQ’s in a timely manner

• Completed and obtained certification training specific to the industry

• Maintained open communication with customers and manufacturing facility to

ensure all expectations are met

Performance Bicycles, Roswell, GA

Sales Associate October 2006-February 2009

• Lead sales associate for high end road bikes

• Built relationships through quality customer service

• Educated new cyclist about the sport of cycling and their needs to enjoy the sport

to its fullest

• Maintained sales floor appearance

ASG Services, Duluth, GA

National Account and Sales Representative January 2006- May 2007

• Educated, consulted and guided warehouse facilities on proper identification

solutions for start-up company

• Created industry wide direct mail blitz for introduction purposes

• Responsible for sales and growth in the United Sates

• Searched for new opportunities to grow a newly developed company

• Provided on-site analysis of identification processes

• Attended trade shows for developing name recognition and obtaining potential

customer contact

APCO Graphics Atlanta, GA

International Distributions Relationship Manager March 1997- January 2006

• Worked closely with 15 international signage manufacturers

• Responsible for booth design and execution of multiple national and international

trade shows throughout the year

• Processed, distributed, and actively followed up on leads obtained via trade

shows, advertisements, and references in a timely fashion

• Tracked financial status of all major accounts and billing

• Oversaw all international shipments including paperwork for import/export

purposes

• Maintained, manipulated, and analyzed customer information in marketing

database system using FileMaker Pro

• Work closely with production to ensure complete customer satisfaction

Georgia Southern University, Statesboro, GA

B.S. Marketing 1996

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