Project Manager Quality Assurance

***C Thompson Street, East Haven, CT *****, 203-***-****

******@*********.***

Linked In Profile:

(http://www.linkedin.com/pub/andrea-wolff/4/b97/358)

Profile:

. Strong program management, analytical, technical and leadership skills

to consistently deliver solutions that enhance company financial and

operational performance:

> Directly responsible for the management of an estimated average

release budget of $500,000.

> Four releases (averaging 23 projects) spanning Q3 2009 - Q2 2010

with an estimated combined positive return of $380M.

. Excellent communicator / collaborator with the ability to coordinate

the activities of various groups to gain the support and commitment

required to successfully achieve company objectives.

. Resourceful, innovative and creative with significant overall managed

care business knowledge.

. Highly adaptive to changing work environments, culminating in prompt,

accurate results and ongoing improvements.

Experience:

Health Net, Inc., Shelton, CT

2005-July 2010

Release Manager

Position requires the ability to balance multiple tasks and schedules with adequate

prioritization, excellent written and oral communication skills, attention to

detail, analytical skills, leadership skills and the ability to influence others

without direct authority.

In this role I have successfully implemented nine releases, each averaging 25

substantial projects, and have been recognized for my ability to communicate

effectively and coordinate the activities of various groups to gain the support and

commitment required to successfully achieve company objectives

Responsibilities include assessment of Software Development Life Cycle (SDLC)

compliance for inclusion into quarterly releases, manage Unit, System, and

Integration testing of projects, provide technical management of the Functional,

Regression, and End to End testing, planning and execution of release

implementation as well as:

Manage multiple Project Teams throughout the life cycle of an enterprise release,

working closely with leads from the technical application team, Quality Assurance,

outside vendors and impacted business areas

Program / Release Manager of quarterly releases across multiple platforms

(including VMS, AS400, UNIX), incorporating new software development, software

upgrades & data center relocations for various combinations of applications

including but not limited to:

( Macess EXP ( SAP

( UNITY ( ValueTech

( PeopleSoft ( SALSA

( EDI/EFT ( Oracle Data Warehouse

( Citrix ( Extreme Dialogue

Ensure the developed components are in line with the company's strategic roadmap,

delivered within scope, on budget and on schedule

Collaborate and communicate with both technical and business areas as well as all

levels of management

Develop and maintain standard release artifacts (including agendas, action item

lists, implementation plans, Go/No-Go presentations, etc.) to ensure adherence to

SDLC Standards

Led the development of Enterprise Release Management Policies and Procedures

Escalate issues in a timely, organized and productive manner

Ensure the successful implementation of complex regulatory, compliance and business

projects within a release timeline

Health Net Consultant - System Professionals Corporation, Calabasas, CA

2004-2005

Project Manager

Responsibilities included gathering and documenting business requirements,

developing test plans and implementation procedures as well as:

Managed activities of project team to ensure projects met milestones and delivery

dates

Produced/oversaw and managed, all project-related communications, including

information reports, timelines, project budgets, business plans, etc

Escalated issues as needed to ensure project stayed on track with appropriate level

of quality

Occasionally worked with technical resources to assist in a projects analysis and

design development.

Provided technical support, training and assistance through project implementation,

transition and maintenance

Health Net, Inc., Shelton, CT

1995-2004

Training and Development Specialist III

1999- 2004

Conducted focus groups with company associates to identify needs and/or gaps in

communication

Collaborated with business unit managers and directors to identify solutions to

gaps in performance, and provide recommendations for improvement

Designed, developed and implemented a technical solution for business utilization

that yielded the department approximately $200,000 annual savings, well as

elimination of potential compliance fines.

Designed, developed and implemented original online resources using RoboHelp based

on associate feedback and identified needs

Designed, developed, revised, enhanced, and audited company training programs and

materials (AS400, Macess, Lotus Notes, etc.)

Conducted systems and workflow training, monitor and report on effectiveness of

training

Worked with IT to define appropriate specifications for new programming and

conducted extensive testing

Acted as a liaison between department and IT staff and as a first level resource

for staff in dealing with hardware/software issues

Utilized project management skills when working on department projects:

Performance Development Specialist

1998- 1999

PT/Chiro Intake Assistant

1996-1998

Data Entry

1995-1996

Education:

Southern Connecticut State University, New Haven, CT

Bachelor of Science in Secondary Education (Concentration in Biology/Science)

May 1987

Minor in Psychology

May 1987

PMI Member

Working Towards PMP Certification

Skills:

Proficient in:

MS Project

Planview project management tool

Test Director / Quality Center

MS Office Suite, including MS Access

Knowledge of:

Oracle SQL+ query language, AS400/MC400, UNIX, VMS, AMYSIS, MACESS, RoboHelp,

Business Objects, GroupWise / Lotus Notes, AutoBook / Review Manager

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