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Customer Service Administrative Assistant

Location:
Ludlow Falls, OH, 45339
Posted:
July 29, 2010

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Resume:

D anielle A. Jacobs

**** * ** ** **

Ludlow Falls, OH 45339

937-***-****

abl2ts@r.postjobfree.com

OBJECTIVE

To obtain a secretarial/receptionist position where I can use my computer and clerical skills.

SKILLS PROFILE

Operating Systems: Windows 98/XP, Windows Vista

Software Applications: MS Office 2003 Suite (Access, Excel, Outlook, PowerPoint, Word, Publisher),

Navitrans

• Good filing and organizational skills

• Experience in handling confidential paperwork

• Experience in handling money

• Ability to take accurate phone messages and deliver messages promptly

Good customer service background

EMPLOYMENT HISTORY

Front Desk/Housekeeping Aug. 2009 – June 2010

AmericInn Hotel Princeton, IL

Front Desk Person: Check guests in, make sure everything is good in the rooms, make hotel reservations

for guests.

Housekeeping: Clean the rooms

Safety Manager Oct. 2006 – July 2009

Miami County Transit (First Transit) Troy, OH

• In charge of hiring new employees.

• Train all new hires and all drivers on driving a paratransit bus.

• Counting all the fares, making sure it is all correct and fixing any mistakes.

• In charge of processing the invoices, making all copies and filling them away.

• In charge of monthly safety meetings with employees.

• Monthly reports

Teller 1 Jan. 2006 – July 2006

Unity National Bank, Piqua, OH

• Taking care of the customers with their banking needs.

Waitress/Cashier/Bar Attendant/Drive thru Attendant May 2000 – Oct. 2006

Frisch’s Big Boy, Troy, OH

• Waitress: Day Shift Server, took care of customers, make sure quality food is served.

Cashier: Handled money, took care of customers’ problems.

Bar Attendant: Fill salad bar, clean salad bar.

Drive thru Attendant: Took care of customers, handled money.

EDUCATION

Office Systems and Administration Administrative Assistant Aug. 2002 – May 2006

Associates Degree

Edison Community College, Piqua, OH



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