Customer Service Manager
Resume:
Michael T. Seesan
***** **** ***. ********: (***)
Hartville, Ohio 446**-***-****
Email:
******@*********.***
Objective: To obtain a position where I can use my management and
engineering skills to develop successful business ventures and
build a long term career.
Education: The University of Akron. Akron, Ohio
B. S. Mechanical Engineering Technology, Summa cum Laude.
GPA: 3.94 May 2003.
Stark State College of Technology. Canton, Ohio
Associate Degree; Mechanical Engineering Technology, Diploma
with Honors
GPA: 3.95 December 1998.
The Timken Company. Canton, Ohio
Certified Journeyman
Machine Repair Apprenticeship. June 1998
Computer Software Experience:
-Microsoft Office -AutoCAD -AutoDesk Inventor
-ProEngineer -SolidWorks -MS Project Planner
-Unigraphics -Solid Edge -Lotus Notes
Job Related Experience:
March 2008 to Present
Graco Incorporated
Original Equipment Manufacturer, Fluid Handling Equipment
Project Engineer
- Manage direct reports in the design and engineering of custom
equipment
- Utilize new technology to leverage existing platforms into new
markets
- Stretch current designs to meet specialized applications
- Manage cross-functional teams for the implementation of a global
standards initiative
- Develop procedures to monitor expenditures for the engineering of
custom equipment
July 2006 to March 2008
The Robbins Company
Original Equipment Manufacturer, Tunnel Boring Machines
Project/Product Manager
- Synchronize design, engineering, manufacturing, and maintenance of
equipment
- Manage direct reports on large scale development projects for new
equipment
- Develop purpose built equipment for international infrastructure
development
- Coordinate customer requirements and manufacturing capabilities
- Control costs and expenditures for all phases of the product life
cycle
- Developed and implemented life cycle management programs
January 2005 to July 2006
P&H Mining Equipment, Pyramid Parts Division
July 2005 to July 2006
OEM Parts Engineering, Field Support and Product Development
Manager-Product Development
- Investigate and analyze new product development opportunities
- Manage development projects and life cycle management for new
products and upgrades
- Perform on-site inspection and service recommendations for mining
equipment
- Manage engineering direct reports to facilitate seamless product
development
- Schedule and coordinate on-site maintenance personnel for upgrades
and repairs
- Develop engineering standards and process controls for product
quality
P&H Mining Equipment cont.
January 2005 to July 2005
OEM Parts Engineering and Field Support
Engineer/Product Manager
- Manage engineering and customer service for world-wide fleet of
heavy mining equipment
- Provide engineering support for new and replacement mining
equipment
- Manage personnel for the inspection and upgrade of mining equipment
- Coordinate on-site maintenance personnel for upgrades and repairs
- Develop engineering standards and process controls for product
quality
February 2001 to January 2005
The Timken Company, Research and Development
November 2003 to January 2005
Advanced Product Development
Advanced Product Development Designer
- Conceptualize and design new technologies and devices
- Deliver functional models for high level review and market analysis
- Evaluate and condition manufacturing engineering for new markets
and processes
- Investigate parallel technologies internal to Timken for design
integration
February 2001 to November 2003
Prototype Development
Senior Prototype Development Technician
- Lead and coordinate prototype development and build schedules
- Play an active role in the production, inspection and assembly of
prototype components
- Proactively move specific customer requirements towards integration
into prototype applications
- Refine prototype components into viable production ready products
- Coordinate and perform maintenance for equipment/systems within R&D
facilities
October 1995 to February 2001
The Timken Company, Bearing Manufacturing
July 1999 to February 2001
Precision Tapered Roller Bearing Manufacturing
Setup Reduction Coordinator
- Increasing total equipment output through technology implementation
- Research methods and equipment to reduce the required setup for low
volume/high output
machines and manufacturing cells
- Develop and implement time saving devices that are operator friendly
and low cost
- Train operators and maintenance personnel to operate and maintain
new system
January 1999 to July 1999
Large Industrial Bearing Manufacturing
Process Analyst
- Streamlining manufacturing processes
- Scrutinize inventory and product flow
- Document and monitor inventory shrinkage
October 1995 to January 1999
Precision Tapered Roller Bearing Manufacturing
Machine Repair/Mechanic
- Performing scheduled and non-scheduled maintenance to various types
of
production equipment
- Trouble-shoot mechanical, hydraulic or electrical problems
- Understand methods, materials, and processes involved in specific
manufacturing areas
- Communicate between management, engineers, operators and follow-up
shifts
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