Quality Assurance Testing
Resume:
Eri Shaw
*******@*******.***
PROFESSIONAL SUMMARY
Over 5 years of experience in Information Technology with emphasis on
Software Testing/Quality Assurance. Experience in testing of Client Server
and Web based applications using Manual testing.
PROFILE
. Experienced in creating Test Plans. Thorough hands on experience with
designing test cases covering all test conditions and eliminating
redundancy and duplications.
. Experience in interacting with business analysts, developers,
technical support and help them base line the requirement
specifications.
. Working experience in various phases of Software Development Life
Cycle (SDLC).
. Knowledge of Agile software development.
. Thorough hand on experience with all levels of testing including Smoke
Testing, Functional Testing, Integration Testing, System Testing,
Regression Testing and User Acceptance Testing.
. Knowledge of Quality Center, Quick Test Pro, and Selenium (Self study
Nov, 08 - Present)
. Good experience in analyzing changes and identifying areas of the
application to be regression tested.
. Good working knowledge of major Operating Systems and tested
applications on Windows 98/NT/2000/XP/Vista environments.
. Ability to thoroughly analyze system's functional requirements and
break them down into test requirements/test objectives and test
conditions using techniques like state transition diagrams, decision
tables, functional analyses etc.
. Experience in creating Requirements Traceability Matrix to ensure
comprehensive test coverage of requirements.
. Ability to handle multiple tasks and work independently as well as in
a team.
. Good team player with good written and verbal communication and
interpersonal skills.
TECHNICAL SKILLS
Programming Languages: COBOL, SQL, Java, HTML,
Operating Systems: Windows 9x/2000/ NT/XP/Vista, UNIX
Bug Tracking: PVCS Tracker, Bugzilla, TFS
Databases: Oracle8, DB2, MS SQL2000
Office Software's: MS Office Specialist (Word, Excel, PowerPoint)
EXPERIENCE
Thomson Reuters, Eagan, MN Mar 06 - Nov 08
(Quality Assurance) Contractor
Thomson Reuters developed an online legal search engine. Through QA
testing, I improved the performance of their developed applications. These
performance improvements allowed the Japanese end users to more efficiently
perform online legal research. I was involved in this project from the pre
release demonstration.
Responsibilities:
. Created Test Plans which describes the features and functions to be
tested.
. Expert in writing test scripts manually.
. Created and managed system testing schedule
. Created manual tests.
. Executed test cases manually to verify the expected results.
. Analyzed and helped in modifying the Use Cases and created the Test
cases based on them.
. Used Bugzilla/PVCS Tracker/TFS to track, analyze and document defects.
. Involved in developing Entry & Exit criteria and defined the pass and
fail standards
. Performed Positive & Negative Testing
. Participated in various meetings and discussed Change Requests.
. Performed Integration testing, System testing and Regression testing.
. Execution of the test scenarios and scripts and review of product
functionality
. Coordinate performance test with different department
. Effective coordination between development team and testing team
Environment IE 6 and higher, FireFox on Windows XP/Vista
L.L.Bean, Inc, Freeport, ME May 05-Sep 05
(QA Test Engineer) Contractor
L.L.Bean, Inc is a retail company specializing in clothing and outdoor
recreation equipment.
L.L. Bean performed a major overhaul of their Japanese online shopping
site. The overhaul consisted of going from Websphere 5.1 to 5.6, in which I
was involved in the overall testing and maintenance of the project.
Responsibilities:
. Developed Test Plans, Test Cases to test the Screens and workflows for
Quality Assurance
. Involved in Manual testing.
. Expert in writing test scripts manually.
. Analyzed the application and created and managed system testing
schedule.
. Worked with team members to execute various functional test cases
. Planned, coordinated, and monitored project levels of performance and
activities to ensure project completion before or On-Schedule.
. Executed test cases manually to verify the expected results.
. Participated in various meetings and discussed Enhancement and
Modification Request issues.
. Performed Integration testing, System testing and Regression testing.
. Used internal tracking system, analyze and document defects.
Environment IE and FireFox on Windows XP and Safari on Mac
Siebel System, Inc. San Mateo, CA Aug 00 - Jul 02
(QA Test Engineer) Contractor & Employee
Siebel System was one of the largest CRM application companies. Siebel
system provides a full range of CRM service in client server and web based,
such as sales, marketing, call center and service, and PRM. My job was to
bridge the communication gap of their CRM applications for Japanese market.
Responsibilities:
. Setup testing environment by install and set up Siebel server and
clients, Siebel report server, secure server and universal queuing.
. Include testing and analyzing the system testing, functionality
testing Integration testing.
. Created the test plans for the web-based and server client
application.
. Writing test cases for the application with respect to the user
requirement document.
. Execution of the test scenarios and scripts and review of product
functionality.
. Testing of various kinds of interfaces depending on the applications.
. Preparation of Functional Test Plan and writing actual Test Cases
Running the test cases.
. Created Test Plans which describes the features and functions to be
tested.
. Prepared test data for positive and negative test scenarios for
functional testing as documented in the test plan.
. Wrote SQL Statements to retrieve data from backend.
. Performed Web Testing to check for broken Links in the Web Page.
. Created, Updated and maintained Test Scripts for different builds and
releases.
Environment: Siebel 6.0, 7.0, 7.0.4, 7.0.5 Oracle, DB2, Microsoft Tools,
Windows and UNIX, Windows 2000, MS SQL Server 2000, Actuate
EDUCATION
. B.S.B.A MIS, The University of Southern Mississippi, Hattiesburg, MS
. A.S. Management Information, Kaetsu Women College, Tokyo, Japan
LANGUAGE
. Fluent in Japanese and English
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