Project Manager
Resume:
KYLE LANDERS
*** ********* *** ******* ** *****
*******@*****.***
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SUMMARY
An experienced project manager/business analyst with over 10 years
experience in the software industry with a large international company.
Strengths include; excellent knowledge of the Software Development Life
Cycle (SDLC); excellent problem solving and oral and written communication
skills. Successful at managing multiple end to end projects, concurrently,
with changing priorities and attention to details..
. Trained in many different Project Management Methodologies including
Waterfall, Iterative, Agile, Scrum, Feature Driven, Process Based and
PMI based
. Formally trained in project management and successfully led numerous
projects, client facing as well as infrastructure related. Acquired
strong knowledge of System Architecture and Virtualization Tools
during the process
. Completed Six Sigma training and received Yellow Belt
. Completed Capability Maturity Model Integration training Version 1.2
and received certification
. Led CMMI audit team that completed over 50 CMMI audits
. Helped design a Process Review program and completed over 90 project
reviews
. Designed Root Cause Analysis program for company and led numerous
investigations
. Negotiated contracts and built business relationships for
third party vendors that were on a hosted solution
. Managed a QA team that worked on infrastructure projects. Gained a
strong knowledge of QA best practices and learned how to work with
remote teams
TECHNICAL SKILLS
Applications: Proficient with Microsoft Office, Project, Visio, SharePoint,
SQL, ClearQuest, Quality Center, VMWare and ClearSpace
Operating Systems; Windows 2000, Windows XP, Windows Vista, and Windows 7
Networking; Role-Based Access Control (RBAC); Access Control Lists (ACL);
Role Decomposition; LDAP Authentication; LAN/WAN, SAN, Clustered Servers
and tape backups
Languages; .Net, Access, Action Script, Business Objects, C++, CSS, Cold
Fusion, FinalBuilder, FLEX, HTML, InstallScript, JSP, Java, JavaScript,
MSI, Oracle, PowerBuilder, SQL, VBScript and Visual Basic.
EXPERIENCE 1998 to July
2010
PEARSON
Project, Process and Program Management
Responsibilities included: Develop and implement business solutions,
developing documentation, managing budget as well as resources, document
requirements, providing time estimates, writing detailed project plans,
risk plans, measurement plans, training plans, testing plans, monitor and
report weekly status, implementing new products and point of customer
contact. My role dictated that I analyze and diagnose problems that occur,
take action to correct, and effectively communicate to Sr. management,
stakeholders and team members on a regular basis.
Project Management:
. Acted in the capacity of a Business Analyst. Worked with project
sponsors to elicit and develop business requirement
. Reviewed requirements with project team and stakeholders to gain
acceptance of the requirements
. Managed the implementation of a VMWare environment to replace 200
physical machines
. Managed a cross functional team that designed and implemented a
defect tracking system (ClearQuest) across multiple campuses.
Served as chair of change control board
. Managed the implementation of a test management tool (HP Quality
Center) across two campuses. Served as the chair person for the
change control board
Process Management
Coordinated a Product and Process Quality Assurance (PPQA) effort and was
the Lead Auditor for a CMMI initiative across two campuses. Duties
include scheduling audits, performing audits, recording and communicating
results, identify trends that may be occurring, provide training to other
project managers on the process and making recommendations for changes to
the existing process to senior leadership. Other achievements included;
. Served on cross functional committee that rewrote the organizations
set of standard procedures (OSSP)
. Taught project managers on the changes to the OSSP
. Co-chaired a cross functional team that redefined all QA processes
and policies
. Lead a cross functional team that made the SQA technology plan.
. Served as a representative on the Process Improvement Team
Program Management
Managed the relationships for third party products through the product
life cycle. The plan includes a detailed financial analysis on how the
project will impact the company from a revenue, sales, and profit
standpoint. It also factored in any risk areas that the proposed project
may encounter. Other responsibilities included;
. Directed a cross functional team through the inception to
implementation phases of the project to get the product launched.
. Established and maintained relationship with stakeholders and
clients to foster future business opportunities.
. Worked with clients through the use of surveys and direct contact
to determine future growth opportunities.
. Visited client sites to implement new products for beta testing.
Other Experience
BA Experience
Responsibilities included the creation of use case scenarios and use case
narratives; conducted stakeholder and steering committee interviews to
help elicit business requirements; document all business and functional
requirements and created requirements traceability.
. Monitored changes to project and made necessary changes to
documentation
. Evaluated access needs and granted appropriate access to team
members and stakeholders
. Established and published information lifecycle
. Reviewed and documented process approach that was being used
. Provided user documentation and training to those who needed it
. Coordination of testing activities with QA
. Established configuration and data management plan and stored all
documents accordingly
QA Analyst Experience
Responsibilities included leading a team of analysts, reviewing of design
documents, attending requirements review meetings to agree upon the
requirements. Other responsibilities included developing test plans, test
scenarios, test cases, executing test cases, providing testing results.
While in a lead role I provided training and guidance to inexperienced
members on the team.
. Performed defect analysis for all of QA. Generated reports to on
type of defect and area of defect. This data was used to determine
the slip rate and trend analysis.
. Managed monthly regression testing. Duties included assessing risk
areas, working with management to get necessary resources for
testing, assigning the testing, performing a mid project status
report, follow up on any defects that were discovered and see that
they were retested after they were fixed and attending the go/no go
meeting to give approval or disapproval to the release.
. Supported the QA department on install and configuration issues.
Department Management Experience
Managed the Contract Administration group. Was responsible for
making the next year's fiscal budget, hiring and
training of staff, assigning resources to projects, conducting personal
development meetings and team building activities,
performing employee performance reviews, cleaning up numerous data and
revenue issues that were the result of a software
migration, evaluating the effectiveness of the team and making the
departmental budget including capital expenditures. Other
Duties included; performing monthly audits of key accounts to ensure
critical revenue was recognized.
EDUCATION
University of Northern Iowa - Bachelor of Arts Degree, Major: Industry,
emphasis in electronics Minor in Business
Carnegie Mellon University - Introduction to Capability Maturity Model
Integration Version 1.2 as offered by the Software Engineering Institute
Comsys - Project Management Fundamentals of the Project Management
Institute
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