Ramya Lingam
*********@*****.***
Aurora, CO 80016
Cell: 312-***-****
Home: 303-***-****
SUMMARY
. Over 3 years of IT experience as a Developer/Architect using Pega
Tools (PRPC, BPM), Java/J2EE and related technologies
. 2 years of experience as a PEGA PRPC System Architect in design and
development of large scale Business Process Management (BPM) and
Business Rules Engines (BRE) applications using Pega systems Pega
Rules Process Commander (PRPC)
. Over 1 year of experience in application design, development and
testing of client-server and internet based applications using Java
and J2EE technologies
. Project experience in Financial, Insurance and Banking domains
. Proficient in Pega Implementation cycle - including PRPC tool
installation, development, testing, and deployment
. Extensive knowledge in design, development, migration and
deployment of PRPC Business Rules Engine (BRE) and Java/J2EE based
applications
. Extensive experience in J2EE features like Servlets, Java Server
Pages, EJB, JMS and working experience of SOA, Web Services, XML,
SOAP, WSDL and CSS technologies
. Have good understanding of software development life cycle (SDLC)
. Experience in Oracle 9i/10g/11.x and SQL Server 7.0, 2000 & 2005
databases
. Knowledge in Oracle SOA Suite (Middleware tool), Web Sphere, Web
Logic and Apache Tomcat (Application Servers)
. Strong work ethics and commitment to work to achieve Client's
objectives
. A good team player with excellent communication and interpersonal
skills
TECHNICAL SKILLS
BPM Pega Rules process Commander (PRPC 5.x, 4.2 SP4 and
SP6)
Languages JAVA, J2EE, SQL, XML, WSDL, PL/SQL, C++, C, VB
5.0/6.0
OS Linux, UNIX, Windows 95/98/XP/NT, MS-DOS
Design Tools Eclipse, UML, Rule Writer
Web Authoring ASP.NET, VB.Net, VB Script, HTML, DHTML, XML, AJAX
Tools and Web services, JavaScript, Dream Weaver, SOAP,
Photoshop and Front Page.
App. Servers WebSphere App Server 4.0/5.0, Tomcat, Web logic
Office Tools Lotus Notes, MS Word, MS Excel, MS Visio, MS Project,
MS Outlook, MS Works, MS PowerPoint
Reporting Pega Reports
Tools
Databases: Oracle 11g, 10g, SQL Server 7.0/2000/2005, MS Access
97/2000
PROFESSIONAL SUMMARY
Auto-Owners Insurance Company, MI
Sep 09 - Apr 10
PRPC System Developer
Description: The project was to develop a web-based submission, quote /
bind system to support AOIC a fortune 500 Company. This system enables
brokers to submit a submission and obtain a quote instantaneously in real
time. Once accepted, the broker is then able to bind the transaction and
generate a binder letter indicating coverage in real time.
Responsibilities
. Development of the application based on the design
. Worked with the Business leads, and Business Analysts to capture
business requirements
. Involved in design and development of data model, class structure,
access group, process flow, activities and UI properties
. Created activities, steps and methods which create
the attachment objects and a link object that connects the
attachment to the work object
. Design and development of Harness rules, Layout and Sections
. Testing and debugging using Tracer and Rules Inspector
. Created rules for Validation, Integration rules like Rule-Connect-
SQL using methods
. Created Agents that run activities and listeners to support the
integration implementations. These activities routes the messages
to the appropriate service rules and to the appropriate flow
. Modified the existing portal layouts depending on the user roles
and privileges
. Developed many flows to execute client requirements
. Worked with Services to access Web Services using WSDL
. Involved in bug fixing activities with system architects for
Harness, Declare Expression and When Rules
. Involved in preparing development test cases as per the Pega/PRPC
suggested approach
. Testing the performance of the application and system using PAL and
DBTrace
Environment: Pega PRPC V5.4 (V5.4SP1 - V5.4SP3), V5.5, HTML, XML, SOAP,
WSDL, Oracle 10g, Web Sphere Application Server 6.0, Java, J2EE, CSS, Java
Script, Streams, Sections and Harness, Rational Application Developer, TOAD
and HP Quality Center
AIG (American International Group), NJ
Dec 08 - Aug 09
PRPC System Developer
Description: The purpose of this project is to create a workflow that
would ease the process of creating insurance quotes more effectively and
hence solve long-standing time-to-market challenges. It is a fully
automated and integrated policy processing system for both personal and
commercial insurance. It is a scalable, reliable, and cost-effective
solution for carrying out all business-critical insurance processing
functions.
Responsibilities
. Interaction with client to understand expectations and requirements
. Designing the business flow and user interfaces
. Actively involved in the User Interface solutions for the clients
. Participated in the workflow, rules design and development
. Involved in design of the class structure, properties, activities
and service rules
. Modified the existing portal layouts depending on the user roles
and responsibilities
. Developed PRPC flow diagrams using Visio and involved in the
interpretation of complex flow shapes for business scenarios
. Involved in day to day project code fix activities
. Developed Rules for validation and integration pertained to Rule-
Connect- and Rules-Service
. Designed the SQL connector to get data from the external database
. Involved in Creation of validation rules to implement business
logic validation.
. Involved in Bug Fixing Activities for Harness, Declare Expression
and When Rules
. Used RDB-List, RDB-Open and RDB-Save depending on the business
rules in the project
. End to end Integration testing of the application
. Coordinated implementation, integration, bug fix and enhancement
activities
. Involved in performance testing using PRPC-PAL tool
. Responsible for the migration of Rule-Sets and Databases
Environment: Pega PRPC V5.3 (V5.3SP1 - V5.3SP2), V5.4, HTML, XML, SOAP,
Oracle 10g, WebSphere Application Server 6.0, Java, J2EE, Java Script,
Sections and harness.
Capgemini, India
Oct 05 -Feb 07
J2EE Developer
Description: Accounting department uses this web-based application to
capture the financial details of products sold. It tracks the life cycle of
the product from Point of Sale (POS) to vendor payments. It also captures
the different plans for different products from the vendors.
Responsibilities
. Involved in analysis, design, development and testing phases of the
project
. Used UML to develop use cases, class diagrams & sequence diagrams
. Developed Flow chart and Sequence Diagrams (UML) to explain flow of
the particular transaction
. Designed and developed the application screens using JSP and HTML
. Responsible for writing SQL Queries and Procedures
. Wrote PL/SQL stored procedures to perform database transactions
. Modified PL/SQL code to optimize the performance
. Developed ANT scripts for development and run time environments
. Extensively used JavaScript for client side validations
. Responsible for integrating foundation modules functionality with
other modules
. Deployed application to Tomcat Server
. Established coding/documentation standards, and performed code
reviews
Environment: Java, J2EE, JSP 1.2, Servlets, Oracle, JDBC, UML, HTML, CSS,
SQL, PL/SQL, JavaScript, DHTML, Tomcat 4.1, Eclipse 3, Windows, CVS
EDUCATION
. MS, University of Texas at Arlington
. BS, JNTU, India