Eric S. Jarmond
Aurora, CO 80018
*******@*******.***
SUMMARY
Certified ScrumMaster, Senior Project Manager and Consultant with expertise
in the Airline Industry, Telecom, Financial Services, Information
Technology, Restaurant Management, HRIS, and Supply Chain Management, and
Mortgage Industry. Management and technical experience in identifying the
strengths and weakness of a business and re-engineering and creating new
processes and standards to optimize the business. Effectively build
practices to responsibly manage, design, develop, and deliver solutions to
meet client needs. Fortune 100 and Fortune 500 Companies Process
improvement, Project lifecycle methodology, Agile methodology multiple
technology domains.
EXPERIENCE
Aurora Loan Services, Littleton, CO
7/09 - 10/09
Senior Business Analyst
Responsible for the the analysis of business requirements for all projects
identified by the Corporate PMO business unit. This unit is responsible for
the re-engineering of current business processes within the Mortgage
Banking Industry. JAD sessions, story boarding, Business Requirements
documents, Use Cases, Scope documents. Established business processes that
lead to improved software development by detailing out the product backlogs
of the project bringing project and product owners together in agreement.
ADP Screening and Selection Services, Ft. Collins,
CO 11/08 - 01/09
Senior Business Analyst
In an Agile environment responsible for the the analysis of business
requirements for all projects identified by the Screening and Selection
Services business unit. Lead JAD sessions, story boarding, created Burn
Down Charts, Business Requirements documents, Use Cases, Scope documents.
Joint development of requirements from onshore and off-shore resources.
Lead sprints as a ScrumMaster and lead process engineering sessions while
establishing business processes that lead to improved software development
by detailing out the product backlogs of the project bringing project and
product owners together in agreement.
Boston Market, Golden, CO
01/07 - 09/08
Project Manager / Business Analyst
Utilizing the Rational Suite of tools, (Req Pro, Clear Case, etc.)
Developed Requirements Documents, Use Cases, Test Cases, detailed work
plans, schedules, project estimates, resource plans and status reports,
conduct meetings, track analysis, ensure adherence to quality standards,
review project deliverables, provide technical and analytical guidance to
project team and take action to direct the analysis and solutions of
problems. Develop working relationships with a diverse group of business
people and gain an understanding of Boston Market's business.
Projects worked on included Supply Chain solution to move from a manual
ordering process to a automated process and system for the stores. Provided
innovation to user areas and contribute to improve the function,
reliability, and quality of services from Information Services. Closely
collaborate with technical leads on proof of concept projects and prototype
designs. Responsible for assembling project team, assigning individual
responsibilities, identifying appropriate resources needed, and developing
schedule to ensure timely completion of project and meeting deadlines of
project.
Pason Systems USA Corp, Golden,
CO
08/06 - 12/06
Project Consultant
Project Manager responsible for the implementation and operation of the
company's hr/payroll and recruiting software solutions.
Pulte Mortgage, Englewood,
CO
09/05 - 05/06
Senior Project Manager
Project Manager in the Operations Planning and Support Department.
Responsible for the overall software development lifecycle. Developed and
implemented strategic business initiatives for PMC. Manage and participate
in various projects as directed. Insure activities undertaken in performing
the responsibilities of this position are in compliance with all state and
regulatory requirements.
Ceridian Recruiting Solutions, Denver,
CO 06/03 -
09/05
Project Manager/ /Technical Analyst
Responsible for hands-on management of projects, from client sign-off to
production release. Managing Internal Projects/Upgrades. Interfaced between
Development, QA, Technical Support, and Client Services Teams.
Performed project management duties, including managing tasks, timelines,
people, deliverables and budgets. Served as technical support analyst in
HRIS industry. Defined and managed software requirements; established
customer requirements; developed use cases and workflow diagrams, and
defined company direction for new business.
AGSI, Atlanta
Georgia
03/02 - 06/02
Project Manager / Consultant
Responsible for the management of implementation modules of the Apollo
Reservation System at Cendant Travel. This assignment combined both
hardware and software conversions from requirements to implementation.
Managed both onshore and off-shore teams consisting of 10 to 15 business,
technical and customer analysts. Established business, technical, and test
requirements, Developed process and procedures, Created Project Management
Office, Developed activity diagrams, use cases, and process models.
BORN Information Services, Minnetonka,
MN 03/99 - 09/01
Senior Project Manager and Consultant
Responsible for overall management of hardware and software
implementations, with direct supervision of five to fifteen specialized
application and technical consultants involved in design, development, and
deployment of business and technical system integration for the Retail,
Supply Chain Management, Financial Services, Airline, and Telecom
Procurement Systems. This included the use of Req Pro, and Clearcase.
Responsible for developing a complete business and systems process model
for a database of record system. Requirements gathering, developed activity
diagrams, use cases, and process models. Use of Req Pro for requirements
gathering.
Lead analysis of a custom software package selection for a major healthcare
network. Projected 5 year savings of a minimum of three million and an
upside of six million dollars. Created project proposals, budget estimates,
project plans. Estimated timelines and budgets. Performed project
management duties, including managing tasks, timelines, people,
deliverables and budgets.
Managed a staff of 15 team members as the Project Manager in the Consumer
Goods industry. Responsible for developing a complete business and systems
process model for a Supply Chain Management software and Technical
integration implementation resulting in a return on investment of two
million dollars over 3 years. Requirements gathering, developed activity
diagrams, use cases, and process models. Created project proposals, budget
estimates, project plans, Managed timelines and budgets of $1.5 million.
Galileo International, Denver,
CO
06/88 - 03/99
Technical Analyst
TPF Assembler programmer, responsible for overall development and
management of Apollo software implementations, with direct supervision of
five to fifteen specialized application developers involved in design,
development, and deployment of business functionality for the Airline
industry.
Managed a staff of 10 team members as the lead developer and analyst for a
24 hour after hours reservation call center. The center provides corporate
travelers with immediate access to airline, hotel and car reservation
systems worldwide. The center consists of 150 reservation agents
representing 40 corporate offices nationally. Planned, designed, developed,
managed and implemented the complete project cycle for an airline industry
product that enabled airline passengers to travel without use of a
traditional paper ticket. Created project proposals, budget estimates,
project plans and timelines. Performed project management duties, including
managing tasks, timelines, people, deliverables and budgets. Served as
technical support analyst in airline industry. Defined and managed software
requirements; established customer requirements; developed use cases and
workflow diagrams, and defined company direction for new business.
EDUCATION
Bachelor of Science, Hamilton University, Evanston, Wyoming, 1999
PROFESSIONAL DEVELOPMENT
Certified ScrumMaster Project Manager, Systemation Certified Project
Manager, Certified Six Sigma Yellow Belt, Aloha, and Micros POS Systems,
Rational Unified Process, Requisite Pro, Clear Case, UML, Manugistics, TPF
Assembler, ISO C, Object-Oriented Development, iGrafix, Microsoft Project,
Microsoft Office Suite 2003, Rational Requisite Pro, Microsoft Access,
FoxPro, HTML, Microsoft SQL, Frame Relay networks. Skills and training in
Business Writing, Leading Effective Meetings, Communicating with Diplomacy
and Tact.
AFFILIATIONS
Project Management Institute
APICS
Scrum Alliance