Customer Service Quality Control

Del L. White

P.O. Box *****, Carson City, Nevada

Phone: 775-***-**** email: *******@*********.***

Summary of Qualifications

** ***** ** ************* ********** experience. Responsibilities

included: Customer Service, Scheduling, Purchasing, Inventory Control,

Production Control, Quality Control, Shipping, Personnel and Supervision

training, Equipment Acquisition and Maintenance, Human Resources, Company

Policies, Office Management, Sales, Interface with City, State and Federal

Government, New and existing Plant construction. Working knowledge TQM, 6

Sigma, Lean Manufacturing, JIT, QRM, TPM, and ISO 9000

7 years of nationwide Management Consulting. Responsibilities included:

Complete evaluation of client requirements, Design and Implementation of

Production Control, Quality Control, and Management Reporting Systems,

Employee and Supervision Training. Consulting was done for Manufacturing,

Electronic, Food Processing and Construction Companies.

Professional Experience

2005 - Present BWG, Ltd.

Carson City, Nevada

Owner

* Design, Manufacturing and Marketing of new products.

1987 - 2005 REDCO

Carson City, Nevada

Plant Manager / President / 45% Owner

* Custom Manufacture of extruded and molded rubber / silicone products,

Compounding, die cut gaskets, machined metal products.

Responsibilities included: Direct Management of 4 Department Managers,

Customer

interface, all Manufacturing functions, Quality Control, Quoting,

Purchasing,

Shipping, Plant and Equipment Maintenance, Equipment Acquisition,

Safety,

Office and Accounting functions, Human Resources, writing of Company

Policies,

Direct interface with CPA, Company Attorney, Signed Checks and Travel

on behalf

of the Company.

Designed and implemented Scheduling, Production Control, Quality

Control and

Management Reporting Systems.

1987 - 2005 REDCO (cont.)

Responsible for the Design and Building of new 47,000 sq. ft.

Manufacturing

Plant in Carson City, Nevada.

Coordinated move of the entire Company from Hayward, California

to Carson

City, Nevada.

Direct interface with Local, State and Federal Agencies.

1978 - 1982 Proudfoot Consulting Company

Chicago, Illinois

1982 - 1987 MCS - Management Consulting Services

Fremont, California

Staff - Proudfoot / Owner - MCS

* Management Consulting

Responsibilities included: Evaluation of Customer requirements,

Design and

Implementation of Custom Management Control System, Design,

Implementation of Custom Management Reporting System. Train

Employees,

Supervision and Management on usage of the System.

1969 - 1978 S & S Building Supply

San Leandro, California

Driver / Warehouse Manger / Plant Manager

* Manufacturing Plant for Pre-hung Doors, Trim, Hardware and Custom

Millwork

Responsibilities included: Production and Purchasing, Shipping,

Direct

Supervision of 3 Department Managers (300 Employees), Direct

interface with 3

Unions (Teamsters, Clerk & Lumber Handlers and Mill Workers),

Contract

Negotiations, Customer Service.

Education

1968 - Graduated Amador High School

1968 - 1970 Chabot College

1970 - Various job specific classes

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