Management Supply Chain

James Hatch

*** ***** **** ****, ******, UT ***42 phone: (801) 390-

**** *****.*.*****@*****.***

EXECUTIVE SUMMARY

. 4 years experience in finance, banking, risk analysis,

operational analysis, and process improvement

. Decreased response time to customer by 95% and cut workload

by 5% through creation and implementation of systems to

increase operational efficiencies.

. Advanced skills in database creation and management, VBA,

SQL, Microsoft Excel and Access

. MBA - Finance emphasis from top-tier business school; GMAT

690 (Top 10%)

PROFESSIONAL EXPERIENCE

Office of the President - BYU Hawaii

Jun 2009 - Aug 2009

Worked with the president of BYU Hawaii on strategic projects to grow

the size of the school

. Analyzed costs and payback period for potential purchase of a

$2M backup generator system

. Analyzed the market value of a 20 acre property valued around

$20M in preparation for negotiations on the renewal of the 10-

year lease and saved $40,000 annually in tax liability

. Designed student car-sharing program including cost analysis,

operational design, and pricing strategy

. Redesigned admission and financial aid application processes

to shorten the process by two weeks

Merrill Lynch Bank USA

Commercial Loan Operations Senior Specialist

Dec 2007 - Aug 2008

Part of a new team charged with taking over and redesigning all

payment and settlement operations for commercial loans

. Helped transition operations department, including 10

functions, spanning 5 departments, from Chicago to Salt Lake

City

. Developed system using a combination of an SQL database and

Excel to automatically collect statistical data for

operational inefficiencies

Credit and Portfolio Management Specialist

Apr 2005 - Dec 2007

Responsible for risk management and operations of security-based loans

including basic credit underwriting, collateral releases approvals,

margin call satisfaction, concentrated position monitoring, Regulation

U compliance and special projects to improve operations

. Analyzed collateral requirements on portfolios up to $100 M

for security-based loans

. Created 2 systems to more efficiently control risky,

concentrated positions, cutting workload by 5% and saving at

least $90,000 from the annual technology budget

. Developed tutorials and learning tools to help transition 5

functions from Salt Lake City to New Jersey

. Liaised with branches and other departments at all levels of

management to keep loans in compliance, provide solutions to

client requests and maintain minimal risk exposure to the

bank

. Received employee of the quarter award for excellent customer

service and efficiency

. Received special recognition award for systems created to

improve operations

Document Preparation Specialist

Apr 2004 - Apr 2005

Responsible for loan documentation and account setup for security-

based loans

. Managed database to convert 20,000 loans from discontinued

loan platform to new platform

. Analyzed collateral during loan refinance process

. Worked with Advisors and Client Associates to resolve issues

with regard to refinancing loans

EDUCATION

BYU Marriott School of Management

Master of Business Administration, Finance - April 2010

. Marriott School Scholarship (2 years)

. Research Assistant to S. Thomas Foster, Jr, Area Leader and

Professor of Global Supply Chain Management

Bachelor of Arts, Business Administration, Finance - April 2004

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