ADAM BECKER
*** *** **, ***. **, Brooklyn, NY ***15 . (h) 718-***-**** . (c) 857-225-
**** . ***********@*****.***
Summary: Mr. Becker brings over ten years of experience leveraging
technology to achieve business and operational goals. His
experience spans the High Tech, Telecommunications, and Finance
industries, focusing on market growth, sales and service
excellence, and customer acquisition and retention.
Experience RECYCLEBANK New York, NY
:
RecycleBank is a privately-held, VC-funded rewards & loyalty
program that motivates people to take greener actions (e.g.,
increased recycling, decreased energy usage) by recording their
actions and rewarding them with points that can be redeemed from
national and local business partners.
2008-curre Director, Product Management
nt
Collaborated with Sales, Marketing, and Operations to define and
prioritize key business initiatives
Established a cross-functional executive team to define a
consolidated Product/Technology roadmap
Hired, led, and managed a team of 11 professionals responsible for
defining product and functional specifications and managing
projects through to completion with the Technology team
Introduced products that supported RecycleBank's growth from 300K
to 1MM+ members, while reducing cost of servicing each household
from $30 to <$5
2006-2008 IBM New York, NY
Senior Consultant, Global Business Services - Strategy & Change
Internal Practice
Developed analytical model to optimize IBM's server population
which saves $45-90M annually.
Applied Lean analysis to a Service Request Response process,
identifying opportunities to reduce resource levels by 50% while
decreasing cycle times by 80%.
Identified and quantified the risks associated with IBM's entry
into a new market, and assessed the offerings and strategies
employed by industry leaders to identify risk mitigation best
practices.
Increased joint sales growth for an IBM alliance partner by
developing industry-specific value propositions and positioning
the alliance offerings within the existing IBM solution portfolio.
Summer MERRILL LYNCH New York, NY
2005
Associate, Global Private Client - Consumer Banking Solutions
Recommended strategies for improving Merrill Lynch's online
customer experience.
Performed competitive analysis and created business case to
evaluate $28M software investment.
Developed marketing/customer acquisition strategy specifically
targeting young professionals.
ACCENTURE, LTD Wellesley, MA
1998-2004 Manager, CRM practice
Designed and developed $40M CRM application for Fortune 100
telecommunications firm.
Negotiated scope of work to be performed; identified $2.5M of new
revenue through transforming out-of-scope requests into new or
expanded project mandates.
Identified clients' business needs through constant interaction
with client sponsors and executives.
Created resource allocation plans and managed teams to budget and
timeline requirements.
Contributed to growth of CRM practice from 40 employees to 400+ by
serving as five-time instructor of internal developer training
from 1998-2004, personally instructing 200 professionals.
Education: NEW YORK UNIVERSITY New York, NY
Leonard N. Stern School of Business
M.B.A., Strategy, Entrepreneurship & Innovation (2006)
Block Leader (elected representative for 60 classmates); co-chair,
Torch Committee (admissions)
Recipient of Dean's Scholarship, Zenas Block Scholarship, and 2005
Alex Auerbach Service Award
Teaching Fellow, Competitive Advantage from Operations
GPA 3.6 on 4.0 scale; GMAT 760; inducted into Beta Gamma Sigma
honors society
DUKE UNIVERSITY Durham, NC
B.A., Economics & Public Policy Studies (1998)
Studied abroad at University of Melbourne (Australia); offered
Honors Course in Economics
Dean's List
Additional Founded Stern Charity Texas Hold'Em Poker Tournament; raised
: $20,000+ over first three years
Board member and Treasurer, 8-372 Tenants Corp (co-op)