Customer Service Years Experience
Resume:
Christopher L Rash
St. Charles, MO 63303
**********@*******.***
OBJECTIVE
Self motivated individual seeking a challenging position that
will allow the use of previous experience, knowledge and
education to assist the company in achieving its financial and
organization goals while maintaining integrity and a commitment
to professionalism.
PROFILE
2 years experience in estimating HVAC piping and plumbing
systems and 8 months plumbing design.
1 year experience in the mortgage industry as a loan officer and
processor.
1 year experience in the banking industry, knowledge of different
aspects of bank compliance.
10 years experience in inside, retail and working with the public
through comments and complaints accepting suggestions from
customers and passing them to higher management.
1 years experience in over the phone customer service in a call
center setting.
Experienced in Microsoft Windows, Microsoft Word, Microsoft
Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access,
COBOL, Visual Basic, Visual Basic.Net, C++, C++.Net, C Sharp,
HTML, XML, internet and Lotus Notes.
Experienced in PC installation and setup, as well as various
peripherals, data entry, and file updating as well as system
analysis and design.
EMPLOYMENT
Charles E. Jarrell Contracting Co. Inc., Earth City, Mar 08-June
MO 10
Estimator
Attend pre-bid meetings to see the layout and
conditions of a jobsite in order to have a clear
understanding of how a bid should be put together for
design build and plan & spec jobs. Review plans to
know what equipment or fixtures are needed for a
proper working mechanical or plumbing system. Create
job cost analysis spreadsheets that show a break-down
of material, equipment and labor cost needed to
effectively and efficiently complete a specific Jan 07-Feb
project and work closely with suppliers to stay 08
current with pricing. Coordinate with subcontractors
if and when a specific project requires their input.
Direct assistant to chief estimator and proficient
with Maxwell's Estimation and familiar with Quickpen.
First Bank, St. Peters, MO
Customer Service Rep. II
Perform teller transactions and assist customers with different
investment options where needed. Discuss with customers their
options of accounts offered that suit their needs and goals and
follow privacy laws along with bank compliance. Gained experience
and knowledge operating under federal compliance regulations such
as Reg. CC, Reg. D, Reg. E, and Reg. EE.
At Home Mortgage, St. Peters, MO April
06-Dec 06
Loan Consultant
Call on leads, family, friends and real estate agents regarding
mortgages for business opportunities. Applications taken in
person or by phone then discuss borrower's goals and inform them
of their options that best meet their needs and goals. Interact
with different lenders to find the best rates and loan programs
available for the borrowers. Coordinate with appraisers and/or
builders for home value for loan closing.
American Mortgage Services, St. Charles, MO Jan
06-April 06
Loan Officer
Gained knowledge of different mortgage practices and
documentation such as Truth In Lending, RESPA(Real Estate
Settlement Procedures Act) and HMDA(Home Mortgage Disclosure
Act). Interact with different lenders to find best rate and
programs available. Self conducted 90% of the loan processing.
Bass Pro Shops, St. Charles, MO July 05-Jan
06
Part-Time Gun Counter/Hunting Associate
Assist customer with their choice of guns and hunting equipment
to fit their type of hunting as well as assist them with delivery
of special order items. Follow federal and state laws of firearm
sales. Maintain inventory control by communication with
warehouse.
Express Scripts Inc., Maryland Heights, MO Sept 04-Jan
06
Customer Service Rep.
Assist patients and doctors over the phone in placing medication
orders. Advise them of the guidelines of the medication assistant
programs and fill out appropriate paperwork to correct any
mistakes with orders.
EDUCATION
University of Arkansas, Monticello, AR Aug 97-Aug
04
Major: Computer Information Systems
Bachelor of Science Degree
Contact this candidate