Engineer Project Manager
Resume:
GREGORY J. PATERNO
Plano, Texas *****
E-mail: ************@*****.***
SUMMARY:
Offer an unparalleled depth and breadth in the field of telecommunications
with 20 plus years' hands-on experience, excellent communication skills,
organized with strong work ethic and leadership ability, adapt well to
changes, dynamic learner, and creative problem solving ability. Major
contribution as team player in all aspects of advanced communications
systems (voice, data, and IP) with transferable skills in business
management/profit generation (holds MBA). Project managing different
phases of new business development cycle for core and enterprise networks.
Range of skills in recognizing novelty and creating solution(s) to leverage
advantages (documentations, holds one patent: 5,636,271 and one
submission).
Key contribution has been in MCI (WorldCom) IP Communications project for
providing complete/comprehensive solution and leadership role to the
Integrated Systems Engineering (Planning and Laboratory engineers) and
other Engineering groups in designing and developing VoIP services that
support core network and enterprise (CPE) solutions (i.e., converged
network, hybrid PSTN, etc). Provided high-level technical advices to
senior and upper management as well as in-depth technical support to Field
Operations and Sales Department for on-going VoIP deployment initiative.
PROFESSIONAL ACCOMPLISHMENTS:
Verizon Corp. - Glotel, Inc.
9/08 - present
Test Engineer: Network Systems Integrator: Richardson, TX
1. Detailed performance testing and evaluation process on the Session
Border Controller (SBC) integration with Verizon VoIP Network
(hybrid/legacy as well as Greenfield platforms). Create test plans
and call flows to meet new challenges.
2. Provide professional services and field support in terms of new
software and hardware installation; create Method-of-Procedures (MOP)
on new releases, develop comprehensive training and teach technical
staff to support converging SBC technology, Subject Matter Expert
(SME) on new products supporting SBC applications.
3. Key contribution in testing and evaluating current new workflow
supporting Reinventing VoIP project.
Northrop Grumman Corp. - Information Technology/TASC
1/08 - 4/08
Network Engineer: Network Systems Integrator: Richardson, TX
4. Direct and manage TerreStar Networks engineering activities and
business segments. Assigned areas: 3G Mobility Core/IMS/Voice app,
Service Office (all IP core), Network Management System (NMS: FCAPS).
5. Key Contribution to establish and formulate CMMI processes supporting
TerreStar Networks current and future engineering roadmap.
Veraz Networks, Inc 9/06 -
8/07
Manager: Professional Services Tier 2 Support: Richardson, TX
6. Manage a team of professional services engineers to resolve customer
issues (i.e., VoP/VoIP/ToIP applications/architectures) in a timely
manner. Experience leader with the ability to work in a fast-pace
environment.
7. Establish project management processes, workflow analysis, and support
for new products while overseeing existing service programs.
8. Identify areas of opportunity to enhance customer support and give
constructive input to improve products, sales and marketing.
9. Introduce proven procedures to maximize resources while enhancing
marketing and product support materials.
10. Organize and allocate the resources needed for technical training.
11. Perform periodic performance evaluations for each staff member.
12. Work closely on customer issues with the design, marketing and sales
groups.
13. Strong sense of ownership with ability to take control of difficult
situations.
14. Ability to plan and manage at both a strategic and operational level.
<Gregory J. Paterno, page 2>
Metro Business Cabling
4/02 - 8/06
Senior Telephony Consultant: Croton-on-Hudson, NY
15. In depth performance tests and evaluation process of VoIP/SIP call
processing for Passive Optical Network (PON).
16. Engineer optical fiber and metallic infrastructure (wiring design,
structured cabling) to support enterprise multi-service
telecommunications solution (PBX: voice and private line data).
17. Develop, design, and implement VoIP architecture utilizing following
protocols, i. e., PSTN, hybrid Internet: SIP, H.323, MGCP,
Megaco/H.248, and SS7 / ISUP, Security, etc.
18. Develop comprehensive training of technical staff to support emerging
VoIP technology.
19. Develop customer oriented training focusing on technology
expectations.
20. Formulate and standardize cost reduction requirements per business
segment (e.g., ROI) and competitive (SWOT) analysis presentations to
upper management.
MCI WorldCom. 4/88 -
4/02
Senior Engineer/Planner: Richardson, TX
21. Key contributor to develop a comprehensive IP services network
architecture and call flows design using Session Initiation Protocol
(SIP) as a services delivery platform for WorldCom IP services (VoIP,
VoP, IP VPN, Corporation Data/Voice convergence).
22. Led an extensive product features/prices competitive analysis of
commercial available Voice over Packet (VoP) gateway and Softswitch
among vendor (Accelerated Networks, Cisco: AVVID Network, CommWorks,
Coppercom, ECI Telecom, Ericsson, Jetstream, Lucent, Nortel, Sonus,
Tollbridge, Santera) communities. The analysis results leaded to
vendors' selection and product requirement development.
23. Designed and produced VoIP gateway's and Softswitch's Request for
Information (RFI) / requirements based on SIP, Network Processors,
market/sales requirement, end user needs, etc. The six months
development efforts were used for vendors to deliver the network and
the premise based products for WorldCom service offerings. The on-
going efforts includes, manage vendor product features rollout, lab
certification, and field trial (i.e., VoIP network design supporting
Centrex features/services in the hybrid Internet/PSTN environment).
24. Technical capabilities and skills in call control/processing (i.e.,
call routing and translation) using Session Initiation Protocol (SIP)
and SS7 / ISUP in the VoIP gateways and Softswitches.
25. Developed and provided comprehensive training course to marketing
group and field operations to rollout IP Communications services and
address the interoperability requirement between hybrid Internet and
PSTN environment (SIP and SS7 / ISUP).
26. Key contribution to initial development of SIP-based VoIP call
monitoring and quality control equipment (i.e., Brix Network).
27. Actively followed and contributed in daily discussion with the
Internet Engineering Task Force (IETF) Working Groups on voice over IP
or packet and converged technology. Kept abreast with on-going IP-
centric developments from related standards groups (i.e., ITU-T,
Multiservice Switching Forum, etc).
28. Major contribution to IP Security (IPSec) Authentication Header
protocol deployment with working knowledge of SIP-based Firewalls and
Network Address Translator (NAT).
Technology/Product Test/Evaluation Engineer: Richardson, TX
29. Specialize in evaluating and selecting voice/data compression
equipment (ECI Telecom, Mitsubishi, NEC, AT&T Network System Division,
and Alcatel) supporting MCIWCOM international gateway deployment.
Selection criteria included echo canceller standard (G.164, G.165, and
G.168), voice compression CODEC based on Code Excited Linear
Prediction (CELP) and ADPCM algorithms, ITU-T G.766, Fax Demod/Remod
requirements, and cost consideration. Supporting field operation for
deploying the selected equipment in various international gateways.
30. Led a group in the development of test plans and field verification
for facsimile demodulation technology based on ITU-T G.766 standard to
achieve bandwidth and cost efficiency with 6X improvement.
31. Coordinated and conducted training sessions on voice/data compression
equipment for field engineers to improve traffic downtime and gain
return on lost revenue.
32. Detailed performance testing and evaluation process of the integrated
echo canceller in the SONET OC-3 Peripheral Module from lab
certification to field deployment. The deployment reduced the central
office footprint requirements and cost reduction on the need of
discrete devices by 5 to 1.
33. Engineered and performed subjective voice quality (Mean Opinion Score:
MOS) testing on the integrated echo canceller in the SONET OC-3
Peripheral Module as an enabling technology.
34. Designed and produced instrument control for test automation to
accelerate test and evaluation time to meet aggressive field
deployment plans.
35. Co-authored Next Generation Digital Circuit Multiplication Equipment
Request for Information (RFI).
<Gregory J. Paterno, page 3>
Advanced Systems Engineer: Richardson, TX
36. Created strategy for the development of the mid-to-long term
International Transmission technology migration plan.
37. Developed cost analysis and network requirements for the SONET OC-3
Peripheral Module (SPM) Request for Information (RFI).
38. Led a group in the evaluation and selection of wireless data
technology and its applications to enhance MCI data services, enhance
the quality and cost reduction.
39. Influenced in selecting Industry standards (i.e., ITU-T T1X1 Network
Synchronization, Intelsat IESS-501 Circuit Multiplication Equipment,
and ITU-T Study Group 15) to support MCI business growth.
40. Performance analysis of the HDSL technology for MCI Local Network
services offering.
41. Major contributor of evaluating Fractal technology to best fits MCI
voice, data, and store forward applications.
Technical Specialist: Rye Brook, NY
42. Experienced in all facets/phases of installing and maintaining MCI
complete voice and data product lines. Worked extensively and
directly with customers, LEC, and vendors. Awarded by peers and
customers for technical assistance.
Comm-Tract Corp.
7/86 - 3/88
Project Supervisor: Eastchester, NY
43. Promoted to project manager from field service technician after 6
months of service. Duties include project supervision and
coordination of subordinates' daily work schedules, installing and
maintaining customers' telephone systems (i.e., small and large scale
PBXs), and cabling design.
EDUCATION: M.B.A. Management. 1996 Dallas Baptist University. Dallas,
Texas.
B.S. Electronic Engineering Technology. 1986 Kansas State
University. Manhattan, Kansas.
Attended numerous technical training classes (terrestrial and wireless)
and personal development courses (time management, team building, people
skills, etc.) presented by internal training, local university, and
outside vendors.
PROTOCOLS AND TECHNOLOGIES:
. TCP / IP, UDP, RTP, SIP, SDP, IPSec, Firewalls, UNI, PNNI, ICMP, DHCP,
IPv4/v6, DNS, NAT, RIPv2, OSPF, BGP, MGCP, MEGACO/H.248, IMS: I/S/P-
CSCF, SCTP, IUA
. IETF RFC2543, RFC3261 (aka 2543Bis), RFC3665, RFC3666, RFC1889,
RFC2833, RFC2327, IETF Internet-Drafts for call processing including
fax transmission over IP
. SONET/SDH, ATM, xDSL / IAD, PCS / Wireless/3GPP, CAS, C5, R1/R2, SS7 /
ISUP, ISDN, RAS, GR303/V5.2, POTS, Fax/Modem, Softswitches w/
Applications Servers, NMS (FACPS)
. Ethernet, Analog (2W and 4W), DS1, E1, DS3, Optical (OC-3 and OC-12)
. ITU-T G.164, G.165, G.168, G.177 G.702, G.703, G.704, G.707-709,
G.711, G.721, G.723.1, G.726, G.728, G.729, G.732, G.764, G.765,
G.766, G.811, G.983, H.323, P.861, Q.50, Q.764, Q.931, Q.2931, T.4,
T.30, T.38, V.17, V.27, V.29, V.34, V.35
. ANSI T1-101, T1-105, Telcordia (aka Bellcore) GR253, TIA/EIA-810-A,
TSB-122-A
HARDWARE:
. ACME Packet Net-Net Session Directory (SD) SBC nn4250 and nn4500
. Alcatel 1/0 Digital Cross-Connect (DXC): narrowband and wideband,
Celtic 3G, DMX-3003 (M13)
. Ameritec Bulk Call Generator (Network Load Generator)
. AT&T IACS Packet Circuit Multiplication Equipment (PCME)
. Austron 2200A/2201A GPS/LORAN Synchronized Clock and Timing Receiver
. Brix Networks VoP QoS Measurement Tools (SIP-enabled)
. Cisco AS5300, router/gateway combo: 3640, 3660, 3600 series, 2600, SIP
IP phone 7940/7960
. CommWorks (3COM) TC-1000 Voice Gateway
. ECI Telecom DTX-30, DTX-240/E/F, and DTX-360 Digital Circuit
Multiplication Equipment (DCME)
. General DataComm 56/64 DSU
. Genoa FaxProbe G3 Facsimile test tool
. INET Spectra (Multi-Protocol Analyzer)
<Gregory J. Paterno, page 4>
. Juniper M10 and M960
. Lucent Softswitch SIP TNT VoIP gateway
. Mitsubishi DX3000, FC3000 Digital Circuit Multiplication Systems
(DCMS)
. NEC NCM-501 Digital Circuit Multiplication Equipment (DCME)
. NEC RC28D (M13)
. Newbridge MainStreet 3624 Intelligent T1 Channel Bank
. Nortel DMS-250 Switch (narrowband Class 3/5)
. Nortel Echo Canceller Resource Module (ECRM)
. Pirelli T30 Optical Amplifier
. Tekelec/SanteraOne Softswitch
. Tellabs 2551/2551E, and 2533 Echo Cancellers
. Veraz Networks ControlSwitch 5.5.x and Media Gateway (I-Gate)
. Verilink 551VST L2 ESF CSU
SOFTWARE:
. Windows 95, 98, 2000, XP, Microsoft Office Suite (Excel, PowerPoint,
Word, etc), Visio, ProComm, Ethereal, Oracle/SQL
. Cisco IOS, Intel 8088/86 and ZiLOG Z80 Assembly Language, HP Basic,
Visual Basic and VBScript, C/C++, Unix/Linux, and Fortran
PERSONAL ACHIEVEMENTS:
. Holds one U. S. patent (# 5,636,271).
. Patent Submission: utilizing external echo canceller technique to
enhance voice quality in VoIP service
. 1998 Excellence in Services winner presented to the top 1% of the
networkMCI Services
. Member of the IEEE Communications and Engineering Management Societies
. Toastmasters club member
Contact this candidate