Human Resources Manager

PHONE 650-***-**** ************@*****.***

SHELLY JEFFRA

HUMAN RESOURCES MANAGER NOV. 2006-DEC.2009

DELSTAR COMPANIES, INC. PHOENIX, AZ

. Recruited, short-listed, interviewed and hired candidates for non-

exempt and exempt positions in high volume retail environment.

. Responsible for new hire orientations to include benefits, best

employee practices and sexual harassment training.

. Served as an employee relations mentor for management to ensure

compliance when administering written performance improvement

processes and employee counseling.

. Administrator of annual performance review processes for exempt and

non-exempt employees.

. Responsible for analyzing medical, dental and life insurance benefits

to ensure cost effective plans for both company and employees.

. Administered and maintained employee benefit plans, enrollments and

audits including health benefits, 401K and PTO.

. Prepared LOA/FMLA packets and letters for employees requesting Leave

of Absence.

. Responsible for all Worker's Compensation reporting and

employee/carrier follow-up.

. Acted as 401k administrator and responsible for preparing information

for yearly 5500 filing.

HUMAN RESOURCES MANAGER APRIL 2006-NOV. 2006

HARD DOLLAR CORPORATION TEMPE, AZ

. Recruited and interviewed candidates for software sales positions.

. Responsible for benefits administration including enrollments,

maintenance and monthly auditing of invoices.

. Troubleshooter for all employee questions and concerns regarding

benefits issues.

. Maintained employee data, both in employee personnel files and HRIS

database. Ensure timely and accurate transfer of data to payroll.

. Acted as Contracts Administrator including creating contracts for new

clients for software licensing and maintenance.

. Coordinated payroll processing.

BENEFITS COORDINATOR FEB. 2005-JAN. 2006

JAFRA COSMETICS INTERNATIONAL WESTLAKE VILLAGE, CA

. Acted as system administrator for HR Information Systems. Updated and

maintained tables for benefits, salary plans and job codes as well as

created and generated complex reports from HRIS database utilizing

Crystal Reports.

. Coordinated open enrollment.

. Assisted employees to ensure proper filing of disability claims.

Worked closely with disability carrier for all follow-up on status of

claims.

. Administered COBRA processes; audit monthly reports.

. Responsible for the auditing of monthly benefit carrier invoices to

insure proper billing.

. Administrator of annual performance review processes for exempt and

non-exempt employees.

INDEPENDENT CONTRACTOR SEPT. 2004-FEB. 2005

FSA CANOGA PARK, CA

. Reviewed and edited survey documentation to insure proper ADA

requirements for various businesses.

HUMAN RESOURCES ASSISTANT NOV. 2002-SEPT. 2004

CBS/KINGWORLD PRODUCTIONS LOS ANGELES, CA

. Responsible for new hire orientations to include benefits and sexual

harassment training.

. Maintained employee data, both in employee personnel files and HRIS

database.

. Administrator for unemployment and worker's compensation claim forms.

. Created and maintained records of employee FMLA leaves.

. Assisted employees to ensure proper filing of disability claims.

Worked closely with disability carrier for all follow-up on status of

claims.

EDUCATION

. Associates Degree- Antelope Valley College

SOFTWARE KNOWLEDGE

. MS Office Products

. ADP

. Visio

. Lotus Notes

REFERENCES

. Available upon request

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