Samip Jani
**********@*****.**.**
*******@*******.***.***
Hackensack, New Jersey 07601
[pic]
OBJECTIVE
I am looking forward to work for an entrepreneurial firm with special
interest in Business development and operations.
EDUCATION
Master of Business Administration, Entrepreneurial Studies, Dec 2010
Fairleigh Dickinson University, Teaneck, New Jersey.
3.58 CGPA (as of May 2010).
Bachelor of Engineering, Information Technology, May 2006
Shri S'ad Vidya Mandal Institute of Technology, Bharuch, Gujarat, India.
3.67 GPA overall; 4.0 in Major
Project: Laboratory Controlling and Security System (Sept 2005 - April
2006)
To regulate and control power supply for the laboratory devices and
peripherals equipped with security alarm in case of unauthorized access to
the laboratory.
SKILLS
Operations management, Customer relations management, project management
and its techniques, problem analysis, solution reporting and training
Operations - Quality Standard: ISO 9001, CMMi Dev-3; Security Standard: ISO
27001.
Computer - MS Office Suite Languages: C/C++, Visual Basic 6.0, VC++, Java
and C# .Net
Database: Oracle, SQL, and MS-ACCESS
Web Based: ASP, JSP and Basic Java Servlet.
EXPERIENCE
Business Development Intern (Feb 2010 to May 2010)
RSA Americas, Morristown, New Jersey.
Operations Analysis
. Analysed current business operations, business trend and clients.
Customer Relations Management
. Discovered the need for customer relation driven approach to focus on the
right clients.
Project Implementation
. Established a new web based system for customer relations management
including daily follow-ups and automated reporting.
Other Role
. Reduced operational cost on IT infrastructure
. Analysis and summarizing key issues for customer focus.
Process Engineer (Dec 2006 to July 2008)
Rishabh Software Pvt Ltd., Vadodara, Gujarat, India.
Operations Analysis
. Surveyed department heads regarding current operations before
implementing new procedures
Information Management and problem solving
. Analyzed current processes and operational problem areas and created
solutions that adhere to quality and security standards.
EXPERIENCE
Documentation and Quality Control
. Documented new procedures in MS-Word and SharePoint portal. Defined new
quality matrix and benchmarks in MS-Excel and SharePoint.
Project Implementation
. Implemented standards by: auditing internal procedures for quality and
security control; managing documented procedures; hands on verification
of operating procedure; monitoring weekly software quality; and
documenting procedures for CMMi Dev-3
Staff Training
. Trained over 200 employees in training department, human resources,
software engineering, BPO and KPO regarding operating procedures and new
standards.
Certification
. Certification achieved for ISO 9001 and ISO 27001
In-House contribution
. Contributed to development in Java (J2EE) and DotNet C#.
. Created in-house software in DotNet C# to facilitate allocation of staff
and resources for project, and evaluation of staff.
. Established and maintained Windows SharePoint portal for Intranet.
Software Engineer (June 2006 to October 2006)
Tethys Solutions LLC, Vadodara, Gujarat, India.
Software Designing
. Designed software architect for application 'Automation Anywhere 3.0'
Software Development
. Key developer in development of new feature of automating the creations
of the task's for the users of 'Automation Anywhere 3.0'
Software Testing
. Performed unit testing and system testing on the complete application
Communication and commitment
. Communicated with the project manager working in the US office and
meeting the deadlines