Customer Service Sales
Resume:
Denise Y. Gutierrez
Arcadia, CA 91007
***********@***.***
Objective
A challenging position in a fast paced environment that will allow for personal growth and career
advancement.
Work Experience
eTernel, Arcadia, CA
March 2009
Sales Associate
Communicated and effectively managed all Company programs and store activities.
Ensured a premier level of internal and external customer service
Create a positive working environment for all store associates by valuing and encouraging
diversity, mutual respect, and teamwork.
Executed and maintained merchandise presentation and housekeeping standards in all
areas.
Baby Phat, Pico Rivera, CA
October 2008 to December 2008
Intern
Provided services and fittings of baby apparel.
Skilled in marketing techniques for additional accessories.
Assisted in selections and measurements.
Created window displays to maximize product marketability.
Applebee’s, Temple City, CA
January 2005 to April 2008
Server
Flexible and extend job duties to carry out any other reasonable duties and responsibilities
as assigned by the Restaurant Manager if required, meeting business demands and guest
services needs.
Responsible for assigning seating.
Checked with customers to ensure that they are enjoying their meals and take action to
correct any problems.
Explained how various menu items are prepared, describing ingredients and cooking
methods.
Prepared checks that itemize and total meal costs and sales taxes.
Stocked service areas with supplies such as tableware and linens.
The Golden Bridge Coffee Shop, West Field Shopping Town, Arcadia, CA
October 2002 to September 2003
Cashier
Responsible for learning the menu and making drinks.
Assisted customers with their selection and provided product knowledge.
Ensure the entire shop was clean and presentable for customers.
Education
Brooks College, Long Beach, CA
Associate of Arts, Fashion Design; December 2008
Temple City High School General Education.
Skills and Abilities
Extremely productive in a high volume, high stress, environment. Highly proficient in the use of
Office Professional, Illustrator, Photoshop and CAD. Cheerful outlook, positive attitude; reliable
and responsible. Spanish speaker. Self starter with a can do attitude.
References
Available upon request.
Contact this candidate